August 28th 2004
I just had to respond after reading the previous ridiculous "roaches galore" review. I think the only roaches there would be the one this person was smoking. I don't know what Ritz this person went to but it wasn't the one I stayed at. First of all the customer service was top notch, the rooms were very nicely appointed (e.g. feather beds) and cleaned twice daily, and the grounds were absolutely beautiful. We were greeted on arrival at the front desk with aromatherapy face clothes to refresh ourselves and the hostess placed leis on us and showed us to our room. My husband loved the morning jogging station set up with bottled ice water, towels and maps. The pool boys greeted us daily to set up our lounge chairs with covers and towels and brought us ice water. The dinner we had (tasting menu) at the Banyan Tree was fabulous, and the chef even took the time to come out to speak with us foodies. We travel a lot! There is no way anyone could justifiably put this place down. It deserves it's five stars.
- Official Description (provided by the hotel):
- Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The Spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more less
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- Also Known As:
- Ritz-Carlton, Kapalua Hotel Kapalua
- Ritz Carlton Maui
- Ritz-Carlton Lahaina
- Ritz Lahaina
- Lahaina Ritz-Carlton
- The Ritz-Carlton, Kapalua Maui