Just completed our stay a the Ritz and what can I say? It's a Ritz! Everything about the place is top notch. The staff is some of the friendliest and most helpful staff I have seen in my years of travel.
The hotel itself is very beautiful and in a great location. The property itself is well maintained and the hotel has a gorgeous view of the water and a nice beach area at the bottom of the property. They say it's about a mile walk to the beach, and it doesn't look that far, but I guess it is. On the entrance road to the hotel are a number of shops including a general market where you can buy souvenirs, snacks and groceries. I think they also had prepared food. The pool is beautiful! We are pool people and love to hang by the pool in the afternoon. It was relaxing and there were plenty of chaises available. There is pool side service providing drinks and food. (the server was a real charmer! LOL!) There is also a play area for kids near the kiddie pool for those with small children.
The room itself was very comfortable. It was a basic room and was not huge, but was very comfortable. The bedding and furniture was very nice. It was also immaculately clean! (I don't say that often) Other than one small mark on the chair, I couldn't find anything unclean about the place! They mopped the floors regularly and you could tell they had recently cleaned the drawers of the dresser as it looked like someone had just used furniture polish in it! The only complaint we had a bout the room was that the bedside lights 'flickered'...we requested the staff to look into this, but forgot to remove the DND sign and so they didn't enter to check it out. However, the staff left us a message to this effect and checked that we didn't want to have it looked into. We were only a day away from leaving at this point, so we didn't bother, but this was really our fault for not persuing it further.
My husband however, didn't care for the condition of the carpeting in the hallways. I felt that was 'picking' a bit. Yes, it is well worn and even a bit discolored, but you could tell the vacuum and shampoo it often so it didn't upset me at all. Besides, I wasn't sleeping on the hallway carpet! :)
We ate breakfast a few of the days at their restaurant and enjoyed it very much, however it's a bit pricy! It was $32/pp but offered a wide variety of breakfast items and included made to order eggs benedict - which made hubby happy! Oh and great coffee! Once or twice we ventured a few miles down the road to McDonalds...and got breakfast there.
Within a few miles (south) of the hotel are a couple of supermarkets. You could easily stock up on a few snacks and such and keep them in the mini fridge in the room.
Overall a fantastic stay! Relaxing, not over crowded feeling...nothing bad to say here! They deffinetely pay attention to the 'little' details.

This is a top notch establishment that understands the meaning of hospitality and quality. I am writing this review before my stay is even over because I am so confident in this place.
Everything has exceeded my expectations. I have dietary restrictions and all have been accommodated. I have really not had to ask for anything because they understand the needs and comforts of their guests and provide for them. Location is gorgeous, amenities are first class. If I could give this resort a sixth diamond, I would!

Went to Maui over Thanksgiving with friends. The Ritz Carlton is what you'd expect from a Ritz Carlton-- luxurious, great service and expensive.

The room was beautiful, the property is a true paradise, Spa was heavenly, golf had great views (I didn't even care how bad I played!).

I only wish it wasn't as far to everything else as it is.

Love it!!!

Nicely laid out Ritz carlton resort in Maui. It is in Kapalua, so away from all the hustle and bustle, has a private beach, the hotel is spaced out nicely so its not overcrowded especially when you have families around. The pool is big, they have a nice ground for golf, walking and jogging. Overall a good property.