I went to Matteo's for dinner with a large group last night, celebrating a wedding anniversary. The food was as to be expected at a restaurant of this calibre, no complaints. Our server was a Canadian gentleman who was knowledgeable, very friendly and accommodating. For a party that large we were at first disappointed to be allocated only one server but ended up feeling as though we had had a whole team dedicated to us, he was always present and attended to our every need. We were so impressed with how hard he was working.
The only complaint I have of the evening is, ironically, of Matteo himself. At the end of the night he rudely rushed ten or so of us who lingered out of the restaurant! This was only at about 10:30pm on a Saturday night, and our party had spent thousands of dollars on wine and food!! Not only that but throughout the evening I overheard him at various points speaking to his employees and could not believe how rude and aggressive he was, even to the point of making one girl cry! Some of us in the party have worked in Food and Beverage and were appalled by this behaviour, especially from the owner of the restaurant!! Will not be returning unless we hear our Canadian server has taken over ownership, at least then we would be guaranteed polite treatment. Completely unacceptable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.