We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful hotel” 5 of 5 stars
Review of Lopesan Baobab Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Lopesan Baobab Resort to your Saves list
Lopesan Baobab Resort
5.0 of 5 Resort   |   Mar Adriatico, 1, 35100 Costa Meloneras, Gran Canaria, Spain   |  
Hotel amenities
Ranked #1 of 3 Hotels in Costa Meloneras
Newcastle upon Tyne, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed June 10, 2014

I stayed at this hotel for 2 weeks at the end of May with my husband and 2 children aged 8 and 4. First impressions even arriving late at night were very impressive, the hotel has a real wow factor.

Our room had a view over the street and in the distance a bit of a sea view. I went back to reception to see if they could give us a better view over the pools and the answer was yes for 45 euros per night (x14 nights 630 euros!!) so needless to say we stuck with our street view.
In the standard room for 2 adults and 2 children there were 2 single beds pushed together to make a super king and a small sofa bed. The sofa bed was horrendous - It was too small for 2 people - the kids kicked each other too much so my husband and I tried it but it just wasn't big enough for 2 adults so we ended up rotating beds every night so we each got a good nights sleep in a bed every other night. The sofabed sheets also didn't fit properly meaning that by the end of the night you were sleeping half on the mattress - very hygienic! I also scraped my leg on the exposed metal mechanism.
Otherwise the rooms were very nice and the bathroom was lovely. The TV didn't have much in the way of English channels but the kids enjoyed watching the Disney Channel in Spanish while we were getting ready for dinner.
On the balcony we had a table and only 2 chairs so we had to request another 2 chairs. The safe was 3.50 euros per day which is a rip off - the last hotel we stayed in provided the safe free. If you want wifi in your room it costs 5.30 euros per day, another rip off, but we just used the free wifi in the bar which also stretched as far as 2 of the closest pools. It worked brilliantly the first week, even good enough to facetime family back home, but by the second week (UK half term hols) the hotel was pretty busy and we couldn't get on the wifi easily anymore.

The hotel and its grounds were very impressive and well maintained. There are ~7 pools, 2 small splash pools within the kids club, 2 quiet out of the way ones and 3 main ones, 2 with fake sand - more like gravel than sand, a bit hard on the feet but the kids liked playing in it. These 2 pools were great with gentle slopes into them so perfect for kids splashing about. The signs did say no lilos in any pools which seems a bit harsh but they didn't enforce it and the kids played happily with boats and lilos in the main pools. The lazy river was fun to float around in too. There was no problem getting sun beds the first week but the second week you had to be out a bit earlier to get the beds in the location you wanted. The hotel made a token effort leaving notes on beds where people had reserved them but they didn't remove their stuff so bed reservers still won in the end. The couple of things we felt were lacking from the hotel were a kids play ground (slides, swings etc) and jacuzzi areas in any of the pools.

The breakfast was pretty good with all the usual hot and cold items which kept us going most of the day. We occasionally bought ham toasties at lunch time but these were expensive at 6 Euros each so we usually snacked on crisps and biscuits from the local supermarket. The evening buffet was fine for me and my husband but not much the kids liked. In other hotels we have stayed at there were special kids sections serving pizza, chicken nuggets and fish fingers every night but here they were rotated and not on every night and my kids lived on soup, pasta and tomatoes! There was a lovely outdoor terrace where you could have dinner but unfortunately many people smoked there so it wasn't as pleasant as it could've been. One thing the restaurants did really well was to cope with the extra people in the school holiday week, opening an extra serving area to keep queues down.

There were kids club and daytime and evening entertainment. The hotels own animation team worked really hard and were great. The 9pm shows which were outside acts were on the whole pretty poor (dancing from difference countries/jugglers/acrobats etc) and we tended to choose seats near the back so we could leave half way through and go to the upstairs bar which had a band playing.

The location of the hotel was good with shops and bars just down a small hill. The nearest part of the beach was a pleasant 10 min walk through the sister hotel, however with 2 small kids and loads of buckets, spades, towels etc it wasn't so pleasant so we only went a couple of times. You would also need to walk another 10mins up the beach to get to the better part with the dunes but the kids had had enough walking by then.

While we were there we did the Thomson trip to Las Palmas which was Ok but there really isn't much there (take jumpers as the north is much cooler than the south and we had to buy them for the kids at the first stop off). We went camel riding in the dunes which the kids enjoyed. Also took the local bus to Mogan which I wouldn't do again as the road was really hairy and I thought we were going down the cliff a few times - take the boat instead. We went to the Moonlight cinema and watched Frozen - the film doesn't quite fit on the screen but it was a novelty snuggling on sofa under blankets. Also got a taxi to RIU Palace hotel and if you walk straight through and out the back of the hotel you get the best view of the dunes and the kids had a great time running up and down them (this isn't well advertised but definitely worth doing - we did it after dinner one evening as the sand was too hot during the day). Also went to Playa del Ingles shops but didn't venture to holiday world which was on the outskirts of Maspalomas and was full of fairground rides.

All in all this is a beautiful hotel with many great qualities, certainly worthy of 4+ stars. We never usually go back to the same hotel as there are so many other places to go but before we went I thought looking at the brochure this could maybe be the exception. Now I have been I think I wouldn't actively look to return but if I found a cheap deal to have a week in the sun then I would certainly consider it but not in a standard room for 4 people (couldn't do the sofa bed again).

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, June 14, 2014
Dear NewcastleHolidaygoer,
Thank you very much for have chosen us, for your comments and also for your constructive criticism. I do apologize for being late answering your review.
We are happy that overall you enjoyed your stay in the Lopesan Baobab Resort and we would love to welcome you and your family again in the near future.
Best regards
Begoña Ramírez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,600 reviews from our community

Traveler rating
    1,631
    604
    225
    71
    69
See reviews for
1,040
1,118
35
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (504)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 9, 2014

Amazing hotel! Visually it is something special, from being welcomed by huge waterfalls and the sound of birds in the entrance, to the beach and lazy river. Every ounce of this hotel screams 5*. The cocktails are delicious, and food is top notch. Absolutely loved this hotel and hope to return with my young nephew, who will no doubt love the thought of being in a jungle!

Stayed October 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Front Office Manager at Lopesan Baobab Resort, responded to this review, June 14, 2014
Dear Sarah T,
Thank you very much for your kind review and of course, for have chosen us for your recent holidays. I do apologize for being late thanking you.
We are happy that you had a good experience with us and we are especially glad about your comments about our food offer, which is of enormous importance for us.
We would be honored to welcome you again soon and remain
With best regards
Begoña Ramírez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2014

Our second visit to this great hotel. Has to be visited to be believed. Something different around every corner. Very clean,food excellent,lazy river fun,rooms cleaned and re-towelled daily. Stay here if you like this part of Gran Canaria....you wont be disapointed.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, June 14, 2014
Dear John P,
We are glad that you have enjoyed your stay again with us and also that you have found the time to valuate us on Tripadvisor. I do apologize for being late thanking you.
We hope that you will visit us again in the near future and remain
Withy best regards
Begoña Ramírez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 8, 2014

Just returned from our third visit to the Baobab. We had looked at other resorts before booking but just couldn't find anywhere to match this hotel.

It is still as excellent as ever! Such lovely lovely staff in every area of the hotel. Food excellent and I would probably say it had the best selection ever in the buffet dinner this year. We were booked in a standard room with Thompson Holidays. Our room was on the first floor (1113) overlooking the Villa del Conde. This was a lovely side to be on. Large balcony with evening sun and very quite. Would definitely request this side again. First week in June is the time to go, the hotel was so quite. There was a conference on so the hotel had very few actual tourists staying and i'm not joking when I say that about 70% of the sunbeds were free, including the beachside ones!! Crazy!

Its almost impossible to fault this hotel or to find anywhere as good for families or couples. I would like to see maybe a movie channel in english on the tv that the kids could watch and maybe a couple of kids options on the pool bar menu.

We cant wait to return again soon and would 100% recommend this hotel to anyone, you will love it!!

Room Tip: 1st floor rooms have bigger balconies and the villa del conde side get the evening sun.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, June 14, 2014
Dear IrelandShelly,
We would like to thank you for taking your time to evaluate your stay on Tripadvisor and also for choosing our hotel again for your recent break. I do apologize for being late answering you.
We are delighted to hear that you enjoyed your stay and also that you were so satisfied with quality of our buffet restaurants.
We would be honored to welcome you again soon and remain.
Begoña Ramírez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 8, 2014

This is a great hotel and so relaxing with 9 pools and abundance of sunbeds (no towels down on sunbeds !!). Booked B&B only. Breakfast served until 11am which is magic - great choices. B&B gives you choice of other hotel restaurants and ones outside the hotel. Hotel prices are very reasonable. We travelled with our 9 year old boy and he just had a great time with the animation team. Have to commend Florian for his patience with the boys - football, ping pong, cocktail games, darts.... were all a hit. The mojito workshop for adults was fun and suggest you do more bingo. Florian (from the animation team) is excellent member of staff and made everything so much fun. If you have no kids and are looking for quiet area away from them, that exists also. Compliments to all staff, polite and attentive at all times. We will return......

Room Tip: Most pool facing rooms do not have evening sun. We stayed in room with evening sun and it was quiet...
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, June 14, 2014
Dear sjireland090,
Thank you very much for your kind review and of course for have chosen us for your holidays. I do apologize for being late answering you.
We are happy that you had a good experience with us and we are especially glad about your comments about our staff, which is of enormous importance for us.
We would be honored to welcome you again soon and remain
With best regards
Begoña Ramírez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poznan, Poland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 7, 2014

Well the hotel looks nice and fancy but it is not. Lots of service can not speak English. Rooms and everywhere else wood wood. Boring and no blow. U need to pay extra even for water. Water should be free. It is in all 5 star hotels I have been to. Food was nice every evening something different but every week same so 1 week would be enough :) big area to walk so that's an advantage. I would give maximum 4 stars for this hotel. Overpriced definitely.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, June 14, 2014
Dear Ewuk,
Thank you very much for your comments and also for your constructive criticism. I do apologize for being late answering you.
Regarding your comment about the skills of our staff in foreign languages, I would like to add, that the most percentage of the staff speaks spanish, english and german, and some of them, speaks also polish, norwegian, swedish, french and italian.
We are happy that overall you enjoyed your stay in the Lopesan Baobab Resort and we would love to welcome you and your family again in the near future.
Best regards
Begoña Ramírez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 7, 2014

Stayed here in March 2013, for a week. Room very modern and reception area impressive with African themed architecture and sound effects. Given a glass of wine/ orange juice upon arrival and staff very friendly. Choice of pools to sit by and plenty of sun beds. Short walk to the beach and from here you can walk right across the sand dunes. Lovely holiday - would visit again!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this review, June 14, 2014
Dear JamesBecks,
Thank you so much for having chosen our hotel for your recent trip to Gran Canaria and also for posting your opinion on Tripadvisor. I do apologize for being late answering you.
We are glad that you have only good things to say and would be delighted to welcome you again soon
With best regards
Begoña Ramírez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Lopesan Baobab Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lopesan Baobab Resort

Address: Mar Adriatico, 1, 35100 Costa Meloneras, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Costa Meloneras
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Costa Meloneras
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lopesan Baobab Resort 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Venere, Priceline, Prestigia, getaroom.com, Despegar.com, TripOnline SA, Booking.com and Tingo so you can book your Lopesan Baobab Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lopesan Baobab Hotel Maspalomas

Owners: What's your side of the story?

If you own or manage Lopesan Baobab Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.