This hotel belongs to the richest man of Gran Canaria, Mr Lopesan, who made his fortune in the construction business. Why could he not construct a hotel that is less clairaudient? You can hear your neighbours talking in their room, you can hear every noise from the corridors (a second door in the large rooms would help!). And why does he not heat the pools to a decent temperature? We tried the pool temperature at the other hotels (RUI and Seaside), and the pool water was at a decent temperature. Not so at Lopesan Hotels: hardly anybody in the pools because the water was simply too cold. I know that it costs money to heat the pools (the weather was quite cloudy when we were there in early December), but when you pay such a price for a 5 star hotel, you expect the pool temperature around 23 degrees.
The quality of the food was good for the breakfast buffet, but not so good for the dinner buffet: You could again feel the cost cutting exercise: the beef stew did not have good quality meat and was completely overcooked, the puddings were too sweet and not of good quality. For a hotel of this standard, you can expect more.
The wine list need a helping hand too: The red wines were good, the white ones need some higher end qualities to be added.
The SPA is a strongpoint: it is by far the best on the island, but again: even here, the indoor pool temperature became colder every day. And being obliged to wearing bathsuits in the Finnish sauna simply stinks.
A strange thing is the pool towel policy: no towel service between noon and 3 p.m. Why? This is the time when people are at the pool.
Since the buffet restaurant did not meet our expected standards, we went every night to the a-la-carte restaurant. This restaurant deserve a big praise: the food was really very good, and the winelist much better. The service was very good.
The verdict for the Villa del Conde: room for improvement.
- Official Description (provided by the hotel):
- The Lopesan Villa del Conde Resort & Thalasso is excellently situated on the sea front on the south part of Gran Canaria, very close to Meloneras beach (300m) and just a few minutes on foot to the lighthouse and the dunes of Maspalomas Nature Preserve (800m). The 56,340m2, 5 star hotel construction reflects some of the most common characteristics from the canary Island traditional architecture and presents a similar structure to that of a welcoming town on the island, with a central square, gardens and charming stately homes with hanging wooden balconies. The spectacular reception is an authentic adaptation of one of the oldest churches on Gran Canaria, with two maintowers, a bell tower and central dome. ... more less
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- Also Known As:
- Lopesan Villa Del Conde Resort And Thalasso Hotel Maspalomas