We booked through Crystal Ski and would say they have the best customer relations out of all the tour operators, nothing seemed too much trouble. Communication was excellent even before the holiday started by telephoning me from the resort to my mobile at home to ask if I had any questions about the resort or info I needed to know.
On arrival to the hotel Viking at about 15:00, we did have an issue with access to our room, it was still being cleaned, we finally unpacked at about 19:00.
The hotel food has been excellent so far, our room has also spectacular views, I think all of them do. The staff have been polite and tentative.
There is a mix of generations and groups of skiers here.
Recommend the Crystal ski guide of the resort, let's you know all the best parts of the slopes.
The slopes do need some more white stuff, especially the blue runs, they are a bit patchy, generally all red and black slopes are great and very well groomed
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