I couldn't agree more with the more recent review of this hotel by Peedee1955. We went as a family of 7 for a week at the end of Jan 2013.
The map on their website suggests that the main Pleney lift is closer than it is. You have to get the bus A from outside the hotel and it's a 5 minute ride through the town. With 5 beginner skiers, it was a significant mistake and most of our party were quite tired with having to get on and off very crowded buses. And those buses were the old style school coaches, which meant steep steps and little room between the seats for our skis and poles. The hotel didn't salt the steep drive leading to the main road, which meant getting to and from the bus was quite treacherous. This meant them straining in our boots, which consequently led to less energy for ski school.
There is a rear entrance at the hotel which is located by taking the lift down to level 0 (which makes the first stretch of shops about c.2 minutes walk from the hotel), but that exit through the car park was also quite steep and smeared in black ice which the hotel failed to salt at any time during our stay.
The evening food was very poor and our bill at the end of the week was nearly €1000 for eating there 3 times and some bar drinks. I can't stress enough how poor the food was; all heavily salted or battered vegetables and cheap cuts of meat. I mean it, I could hardly swallow it.
The swimming pool was cold for the first three days of our stay, as was the jacuzzi. Apparently there were faults with both but at no point at the end of the stay did the owner suggest a reduction in our bill to reflect the lack of available facilities.
The rooms are fine but the bed themselves are too narrow and not particularly comfortable. Certainly not even close to the sort of beds you might expect at a 4* hotel.
The water pressure in the showers was good, the water guards on the side of the baths were not and meant the bathroom floors often flooded.
The pool table had a roll on it.
On a lighter note, the ski room was splendid, as was the hotel dog, Galline.
Very little service to speak of, and as the previous reviewer suggested, the lady on the reception was utterly disinterested. We couldn't find the good restaurants in town and she didn't help much. As a note, L'Atielier in the centre of town was the best, a bit of fine dining and not too pricey. Have the beef, not the lamb.
With the hassle of taking the bus to and from the slopes, I wanted a taxi. I couldn't get one anywhere in the whole town, and for neither the run to or from Pleney.
Pleney itself was fine, the main bubble lift was quick and up at the top, the Bass ski school was well organised and the reps very patient and helpful. However, as you emerge from the bubble, the main lessons are conducted 50 meters up to your left up a steep slope towards a carpet lift. There is no left to take you up to this meeting point, which meant I had to lift one of my daughters on my back to avoid her stressing her legs before she had started her lesson. Poorly designed.
Otherwise, Morzine is a lovely town but I've had better. The slopes around Pleney and beyond were superb.
Meribel and others like it are better designed for my money.
As for Le Petit Dru, it should be a 3* and I would stay closer to the main lift and town if I had my time again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.