My stay at the Nantegue is probably my worst holiday ever. First of all they didn't pick me up as arranged at Geneva airport. After waiting for almost an hour I called the transfer company, and after a bunch of frantic calls it turned out that Ski Morzine, the owners of the Nantegue filed to inform the transfer company of my arrival. By the time all these phone calls were over I had been waiting an hour and a half. Then I was stranded in Geneva having to find accomodation Friday night.
Saturday I again made my way out to the airport and was finally taken to the Nantegue. The rooms are relatively cheap and you get what you pay for. Servicing your room basically means that they make your bed and put toilet cleaner in the toilet. There is no through cleaning of the room or bathroom. We visited the Nantegue once before in 2010 - during a 2 week stay they did not once clean our bathroom, despite our requesting this.
A few days later my bike was stolen from the Nantegue. On their website they advertise "safe and secure lockup" so I thought all was good but brought a lock for good measure. My bike was locked in their locked garage and was stolen together with another bike. The manager claimed this was opportunistic and that one of the guests probably left the door open. However the only two bikes that were stolen were locked, whilst there were a number of other downhill bikes that were not locked. It is not as though you just walk around with a pair of bolt cutters, so it seemed this theft was planned. At the same time we discovered that the Nantegue hadn't changed the lock code on the door for over a year. When faced with these issues the manager was extremely arrogrant, and denied any liability whatsoever: When I asked how he could maintain that the chaltet was "safe and secure" he stated "I think it is" - "but how can you say that when bikes are getting stolen". This kind of summarised the discussion - round and round without going anywhere. He was just as unfriendly when I said that my insurance would only cover 1/3 of the price of the bike and whether they would be willing to cover some of the cost. Not at all.
So ultimately I spent a lot of money not to get picked up at the airport and to have my bike stolen. Never Ever stay at the Nantegue or with Ski Morzine - do so at your and your wallet's peril!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.