Stayed for one night as an anniversary treat and had a very pleasant stay.
Used booking.com to book room 1 (four poster bed) but when I phoned on the day we were due to arrive the hotel informed me that booking.com had double booked the room so we were being moved to room 1. I was disappointed that this issue had arisen but to be fair to the Gladstone they were very apologetic and assured us that the room was equally as nice if not better due to a larger bathroom, still had a sea view and was £10 cheaper, the only difference being no four-poster so that was fine.
When we arrived they welcomed us by name, apologised again and told us there was a complimentary bottle of wine for us in our room and we would also be given a discount on our dinner! Wow, what fantastic service. I didn't get the name of the lady that showed us to our room but she was lovely, friendly and welcoming. She gave us all the information needed and was chatty and very genuine.
The room was lovely, spotless, tasteful decor and well appointed.
Sea view and looking out to Angelsey and Puffin Island. The expressway is in front of the sea but it was very quiet so didn't detract from anything.
The restaurant downstairs is charming and served hearty British fayre, would definitely recommend (see separate restaurant review).
Only minor niggles about the room were, there was supposed to be fresh milk in the fridge on the landing outside the room (shared between the rooms) but this was empty at 8am in the morning so we couldn't have a tea or coffee in the room. Maybe this could be checked last thing and first thing or UHT could also be provided in the room just incase it runs out - maybe another guest swiped it all!
The other very minor niggle was the shower was a mixer tap which was leaking. The hotel are obviously aware that it leaks because the shower hose had been taped up but this is not an adequate repair and it still leaks badly/looks shoddy in an otherwise really nice bathroom. Wasn't a major problem, the shower still worked and was powerful and hot.
The breakfast room was not quite as nice as the rest of the building, I think a few more touches needed here and maybe lose the dark blinds at the windows as the room felt a little dark. There was a good choice at breakfast, the same lady as mentioned before served us, she was again very friendly and efficient. Breakfast was very nice, hot and tasty.
Overall a lovely place to stay and would highly recommend for the good food, nice rooms, sea view and friendly staff. I wouldn't use booking.com again I'd book direct you pay the same price.
- Official Description (provided by the hotel):
- We have beautiful boutique style rooms offering you luxurious accommodation that is far beyond your normal bed and breakfast. We offer B&B with that little extra to make your stay with us special. The Gladstone is the perfect base to visit North Wales whether on business or pleasure, a stay at The Gladstone, whether for a meal, a drink or a break will enhance your time in North Wales. ... more less
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- TripAdvisor is proud to partner with Booking.com, Priceline, LateRooms and Odigeo so you can book your The Gladstone reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.