We stayed in a beachfront room which provided a great view of the beach & street. The room was neat & tidy but lacked few 'resort' touches such as a safe, soft towels, compendium. The bed was fine and all the bits & pieces worked such as TV, air con, lights.
The service was a let down with no pool towels available at the pool and none at the indoor pool & spa. The hot 38 degree spa was on the blink when we arrived at the indoor pool but the warm 32 degree spa was working. Lap pool was fine and clean.
Overall the stay was fine but for repeat visitors to return they will need to pick up the service or drop the 'resort' out of the name.
- Official Description (provided by the hotel):
- Shoal Bay Resort & Spa is the ultimate beachfront Resort perfect for romantic escapes, family holidays, pamper weekends, beach getaways, weddings, special events and meetings and business. Shoal Bay lays by the entrance to Port Stephens, overlooking the white sands and the magnificent volcanic Tomaree headlands. Boasting crystal clear waterways and extensive National Park with unspoiled bushland, Shoal Bay is certainly one of New South Wales most stunning destinations. Just 2.5 hr drive north of Sydney and 30mins from Newcastle, this award winning Resort offers a diverse range of accommodation styles and options to suit a variety of budgets and can accommodate up to 700 guests. Accommodation ranges from Standard Studios through to Waterview, Beachfront and Bayview rooms with a choice of 1, 2 and 3 bedroom apartments located across 7 accommodation buildings. The Resort features 4 restaurants including the award winning Catch at Shoal Bay, 5 bars, the iconic Country Club Hotel, Occie’s Kids Club (operating throughout NSW School Holidays periods), Shoal Bay Resort Store, Whitesands Conference Centre, an outdoor heated Resort pool with children’s wading area and complimentary secure undercover parking. Relax at the Aqua Spa wellbeing sanctuary for adults (min 16 yrs+) offering a true Thalassotherapy experience for guests through the 3 mineral spa pools and 25m heated lap pool. Take yourself on a journey to revive your mind, body and soul, indulge in a range of menu treatments that enhance the total well being and surrender to the experience of products that will relax, de-stress and energise you. ... more less
- Reservation Options:
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- Also Known As:
- Shoal Bay Hotel Shoal Bay