We booked this Hotel over Expedia expecting a 3 Star Hotel with air conditoning. On ariving we figured out that anex building meant a totaly different Hotel. We were borught through a garage like gate into the dependance. There the rooms were not equipped witht anything which was promised on the Expedia site of this Hotel. Me and my pregnant Girlfriend then tried to cope one night. However this was nocht possible at all. As there wasn't even a fan in the room, which was heated up all day by direct sunlight. Sufficent ventilation also was't possible as there was only one window and one door, botht facing the the same direction. The temperature in the room reached definately 40c. Also we could hear the neighbour three rooms down snoring and there were Tvs running all night long.
Asking for a room in the 3 star part we were insulted badly and had to leaf- of course paying full six nights.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Mr. Allan,
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If you didn’t like our room in dependence** we are sorry but we specified all services on the website like, for example, air conditioning that is not included in economy annexe building.
We were helpful to give you a room in three star hotel. You asked un upgrade but our revenue management could’t give you that special rate.
To avoid next misunderstandings we will sell dependence** with a page dedicated so our clients can choose in a better way the stay preferred.
As per the payment of total stay we regret to inform you that you didn’t cancel in time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.