I bought coupon from Streetdeal.com and this voucher is for celebration of my bf birthday on Sept 2012.
When I make reservation that time already be informed that the check in time is on 3pm. 3pm check in time is consider late for general hotel check in time! When we go to check in on 3pm, we been told by the receptionist the room only available to check in on 3:30pm! With tired, cause we drive long way from KL, we couldn't take our rest at room first !
We feel so surprise for the spacious room & washroom. Jacuzzi works well. Mini bar provided. Bed is so comfortable and hair dryer is provided. I have a very good sleep because the matter is just good for me, not too hard not too soft. As my bf is very sensitive about the fur on the bed sheet but he don't have any problem on here.
Btw, the room is very clean as well. So we have no complaint about the room.
We feel warm, especially the staff who work in front of the restaurant who give us the birthday present and certificate. Her smile really makes us feel warm and friendly. Other who work at reception is ok, but those who work at restaurant need to be improved.
I hope the management can take very serious action about the cleanliness of the food provided during dinner and breakfast! Especially Breakfast!
Breakfast held at the place beside the beach. We can understand that due to too much of guests and food quality provided maybe drop. But, the food is really taste terribly! The most horrible thing is, flies are all over the dining places and guests have to keep swing their hand to keep those flies away! In additional, we have no place but to share table with other guests to have our breakfast.
I NEVER been to a hotel which have a POOR Quality & Cleanliness of FOOD before!
If Trip Advisor allows me to rate for a Negative Score for the Cleanliness and Quality of Food, I definitely will rate it!
We still enjoy our trip, the hotel's staffs, room & jacuzzi. But a BIG NO NO for the food quality of the hotel! Please improve!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.