Previous reviews mentioning the animal feed factory, stench and flies, helped me prepare a bit for them, but the scale of it all didn't really hit me until I was there myself.
The flies are everywhere - at least a dozen in any square metre of floor or window plane near the kitchen and dining area. But Malaysians are so easily 'bribed' into putting up with poor conditions in exchange for a shiny attraction - the water theme park, which is probably the most exciting recreation in that area, guarantees the hotel patronage from locals looking for a cool dip and a thrilling, splashing time on the slides during hot weekends. That's about the only place where the flies don't go anyway.
I feel really sorry for the friendly staff who, in addition to having to work hard to maintain the upkeep of a beach resort, also have to deal with the scores of flies every day and all the time. It doesn't help that the kitchen is apart from the dining area, which means the glass doors to the dining area are frequently opened for the transporting of food etc. The staff try their best to cover the food with plastic, of course, and there are giant fans that will supposedly keep the flies away from the food trays in the serving area, but that still doesn't take care of the food preparation done outside the kitchen, like peeling stuff. The kitchen itself is behind closed doors so hopefully the flies are kept out of there, at least. Because some are even found in the rooms!
I just wonder what the local authorities are doing about this - how could the restaurant have passed food hygiene regulations? Why did the planning authorities allow the hotel to be built in front of that factory (whichever came first)? There are apartments being built for investors, etc. and I wonder whether potential buyers know what they're in for.
I suspect the hotel gets the bulk of its boarders from travel agencies whose clients are probably not the sort who'd know to check with TripAdvisor first.
It'd be interesting to find out how many people have had food poisoning from the place - or are we so used to eating at unhygienic places that our immunity system is pretty much foolproof? I must admit mine is almost cast-iron. Like most Malaysians, I ate most of the stuff served anyway and had only the usual, slight stomach upset easily taken care of in five minutes on the toilet. However, about a handful of the others in my group of 50-odd people complained of feeling quesy.
Not for foreigners who are used to higher standards.
Blocks 1 and 3, which are perpendicular to the animal feed factory opposite the hotel, should be bet...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.