My husband bought me a long weekend deal for Christmas to stay in February. We had a deluxe studio apartment on the second floor.
The room was very nice with a separate lounge area to the bed which is always our preffered option.
We did not use the kitchenette for any cooking and the bathroom was spacious & clean, although for a three night stay we only received one tiny bar of soap - extra was not problem when we asked. We were looking forward to using the balcony for reading & sunning but the pool area was so noisy we did not use it at all! I found this disappointing as the rooms looked straight into other rooms across the pool.
The pool area was out of bounds between 9pm and 7am. This was not strictly enforced so there were still people yelling and laughing after 9pm - this did not bother us so much as it was not late but at 7.01am very morning I was woken to the sounds of kids screaming and yelling! NOT very romantic or PEACEFUL. The block out curtains did not close fully so we also got sunlight streaming in VERY early.
I completely understand that families were staying too and the pool was very popular but 7am is ridiculous in a holiday environment!!!!
We were also involved in a fire alarm incident - thankfully a false alarm as the staff had no idea how to organise or advise patrons - still allowing use of the lifts and the loud speakers were muffled and unintelligible! OHS is obviously not a focus or a regular training item for this company!
Very disappointing and not somewhere I would re-visit.
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- Also Known As:
- Mantra Ettalong Beach Hotel Ettalong Beach
- Outrigger Ettalong
- Mantra Ettalong Beach Woy