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“Sad & Hungry it didn't deliver!!!” 2 of 5 stars
Review of York on Lilydale

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York on Lilydale
3.5 of 5 Hotel   |   Cnr York & Swansea Rds, Mount Evelyn, Victoria 3796, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Mount Evelyn
Papamoa, New Zealand
Top Contributor
98 reviews 98 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
“Sad & Hungry it didn't deliver!!!”
2 of 5 stars Reviewed February 5, 2012

The rooms were spacious and very clean, the swimming pool was great, but there it came to an end.
Customer Care was Nil!!
1, put upstairs with a 9 month old baby.Extremely difficult to manoeuvre pushchair,balcony unsafe,
2,Reception would not heat baby food and no microwave in room.
3,Found it odd to have to book a table at a resort when you are staying there,it perhaps should have told you in the information pack.
4,The Pokies area should have signs to say no entry under 18? as I was asked to leave the seating area with a baby........No other seating area in the whole place.. Never again!!!!!!!!!

  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    3
    18
    8
    6
    7
See reviews for
6
17
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Darwin
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2012 via mobile

Stayed for 2 nights for a wedding. a large amount of the wedding guests stayed in the one place. Rooms were huge. Were clean and well spaced out. The bistro has excellent meals for great price, however you need to book a table. Public transport isnt really close, may need a car if staying in the area, but do head up to the sky high restaurant.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bacchus Marsh, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 31, 2011 via mobile

After reading a number of reviews before staying at this place we were a bit aprehensive. But the room was well presented and fairly clean. I did wipe the bathroom floor with the bathmat and it was a bit dirty. The room we had was a little dated maybe hadn't been renovated since the 90s but it was well equipped which outweighed the look

  • Stayed July 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrnambool
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 13, 2011

We do a regular trip to Yarra Valley to visit family. In the 4 years we hav been doing this we were yet to find a reasonably priced clean hotel.

York on Lilydale was good, clean, warm and plenty of hot water after a trip to the snow that day with the kids.

I think the web site does try to portray it as some sort of resort place, but we found the rate $109 very reasonable, walked over to good quality bistro for good meals and drinks, and couple of good nights sleep.

Don't expect a resort, its a good quality sound hotel.

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 12, 2010

Me and my two children, 24 and 21 stayed for overnight on our visit to Yarra Valley. The room was spacious, tidy and clean. We got the room with a view to the bush and the sound of the songbirds. We enjoyed our spa bath so much as it was very relaxing after a full day of wine tasting and walking around. Food was good at the bistro I can say it was the best around, which we spent less than our lunch at the restaurant in Yarra Valley (AU$120) and the pie place at Mt Dan (AU$69). Location wise, it was handy to Yarra and Mt Dan and beyond. We were very happy staying here and I think we couldn't get anythng better than this, which I paid AU$100 a night plus $15 for an extra adult.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vic, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 11, 2009

Just found trip advisor and am compelled to write this review. We stayed to attend a wedding nearby which we were probably a captive customer. We were kept awake all night by dripping from the room above, which must have overflowed the spa. I complained to the receptionist the next morning and she did apologise (sort of) but said she couldn't help it if the people above did overflow the spa. I wrote to management and didn't get a reply. I am still angry re the lack of customer service after 18 months. I repeat DON'T GO, get a taxi home it is cheaper.

  • Stayed December 2007, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merimbula NSW
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2008

my husband and i originally booked for only one night after staying at another local motel for 3 nights, we were very satisfied with the spacious,clean room, and the 1st class service we recieved.we extended our stay to 3 nights and would have stayed longer had we the time. The pool was clean and much appreciated,the spa in our room was great,the restaurant meals, and room service brekky ( enough for 2 days on 1 tray) were lovely. Although the room above was inhabited by a loutish group,when we reported them it was quickly delt with.we will definately stay here again the next time we are in town.

  • Liked — clean , comfortable beds,roomy.
  • Disliked — nothing
  • Stayed November 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about York on Lilydale

Address: Cnr York & Swansea Rds, Mount Evelyn, Victoria 3796, Australia
Location: Australia > Victoria > Mount Evelyn
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mount Evelyn
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — York on Lilydale 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Scenically located on 4.5 hectares of natural bushland, including a picturesque lake and free form pool the beautiful sounds of the local Bellbirds will entrance guests as they enjoy a beautiful view from the balcony or garden room, to the lake and surrounding bushland. Our manicured gardens and outdoor pool along with our 40 3.5 star AAA suites furnished with sitting/dining area, queen size bed plus a pull out and a twin corner spa are sure to provide guests with the luxury of a Yarra Valley stay to remember. The York is central to some of Victoria's major tourist attractions including the Yarra Valley wine growing district, the beautiful Dandenong Ranges, Healesville Sanctuary and the Rhododendron Gardens. Situated 45 minutes east of Melbourne at the foothills of the Dandenong Ranges and Gateway to the Yarra Valley it has an enviable reputation as a versatile corporate and social venue; functions guests can rely on the convenience of long or short stays in our accommodation rooms. Guests can enjoy our room service offered for lunch and dinner, with breakfast available daily, along with the accessibility of the hotel's facilities, dining in our bistro or relaxing in our bar. ... more   less 
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Also Known As:
Quality Inn Lilydale
Lilydale Quality Inn
York Lilydale

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