The rooms were spacious and very clean, the swimming pool was great, but there it came to an end.
Customer Care was Nil!!
1, put upstairs with a 9 month old baby.Extremely difficult to manoeuvre pushchair,balcony unsafe,
2,Reception would not heat baby food and no microwave in room.
3,Found it odd to have to book a table at a resort when you are staying there,it perhaps should have told you in the information pack.
4,The Pokies area should have signs to say no entry under 18? as I was asked to leave the seating area with a baby........No other seating area in the whole place.. Never again!!!!!!!!!
- Official Description (provided by the hotel):
- Scenically located on 4.5 hectares of natural bushland, including a picturesque lake and free form pool the beautiful sounds of the local Bellbirds will entrance guests as they enjoy a beautiful view from the balcony or garden room, to the lake and surrounding bushland. Our manicured gardens and outdoor pool along with our 40 3.5 star AAA suites furnished with sitting/dining area, queen size bed plus a pull out and a twin corner spa are sure to provide guests with the luxury of a Yarra Valley stay to remember. The York is central to some of Victoria's major tourist attractions including the Yarra Valley wine growing district, the beautiful Dandenong Ranges, Healesville Sanctuary and the Rhododendron Gardens. Situated 45 minutes east of Melbourne at the foothills of the Dandenong Ranges and Gateway to the Yarra Valley it has an enviable reputation as a versatile corporate and social venue; functions guests can rely on the convenience of long or short stays in our accommodation rooms. Guests can enjoy our room service offered for lunch and dinner, with breakfast available daily, along with the accessibility of the hotel's facilities, dining in our bistro or relaxing in our bar. ... more less
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- Also Known As:
- Quality Inn Lilydale
- Lilydale Quality Inn
- York Lilydale