The Beach is my local pub and I have visited it on, literally, hundreds of occasions. In fact a few years ago I submitted a report to Trip Advisor saying how good the food was.
For about three years I went in the pub for a meal once a week, every week, and thoroughly enjoyed it, but not any more!!!
Towards the end of 2012 I had three or four meals that were basically tasteless and I decided to stop going in for a while, substituting the Harrows carvery and the Regal Moon as places to eat.
Then, after a few months, I began to wonder whether there had been any improvement and so I revisited the Beach. There hadn't! And it was quite noticable that the service had also deteriorated somewhat. with two queues being formed at the two tills to order food. If you wanted just a pint then you joined the end of one of the queues and waited your turn behind all the people ordering food and coffee. If you like to wait twenty minutes to just to get a pint of beer then this is the place for you!
I ate another indifferent 10 oz gammon (which used to be excellent) and decided to give the place a miss for an indefinite period.
Then, last Friday I had quests at my house and they asked me where the nearest pub was. "Well it's the Beach," I said but it's gone downhill.
My friends convinced me that it might have improved and so we went.
One male (a regular barman, who I've never seen smile yet,) was behind one till and a female who looked as though she was about to kill every customer in the pub with her scowl was behind the other. Both had queues of about eight people.
Another employee was putting up a sign to say "wait here for a table" and he was verbally telling customers arriving that there would be an hour to wait for food.
The female then left her till and never came back, so the male on the other till said to the people in her queue "there's only me serving now - you'll have to join the end of this queue."
Some people just walked out, others grumbled and moved over.
I took my guests over to Mr Thomas's and we had great fish and chips.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 20, 2013
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Thank you for providing us with your review
I can confirm that I have passed on your comments about your visit to the management team and to the Area Manager of the Beach who would like to thank you for your feedback and to let you know that they have taken your feedback on board.
We do hope to see you soon in Beach soon.
Fayre & Square
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.