A brand new hotel in tagum so we kinda have a high expectations.the royal room/hall,venue of our son's bday party.very irritating,i asked the manager about food handling nd how much the corkage charge?he said they charge 8,000 pesos per viand.seriously 8K???to which i nicely decline.the chinese buffet is just so so average.what a shame,lunch served 1 hour late!only 2 waiters for 50 guests.poor thing they looked so stressed.no enough parking space! I was really disappointed when the hotel staff (front desk,marketing,waiters)looks like they doesnt know what they're doing.it was really frustrating because its a 4 star hotel but with a lousy 2 star service.themanagement should check these employees since they dont exactly know their job.unfortunate experience!
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