We recently used our Groupon voucher to stay at the Dolmen Hotel in Carlow and found the visit very pleasant. The hotel is situated about a mile outside Carlow town on the Kilkenny road, its a big place and very easy to find.
We arrived at reception and were greeted warmly by staff, the reception area itself is very nice, it boasts an impressive staircase as soon as you enter the lobby. We were checked in immediately, given complimentary newspapers of the day, mealtimes were explained to us, etc
Our room was excellent, bright spacious and clean, our bed was very comfortable, and although we were at the front of the building, we werent disturbed by any sounds, traffic, other guests, etc
We ate in the Bistro, its fairly simple in decor, but as we were there for just the one meal, we didnt mind. The food itself was delicious, we both had steaks, one a medium and the other medium-well, both cooked to perfection. Starter and dessert were optional extras but for the price we'd paid, we werent about to complain.
It seems that most of the guests in the bar that evening were also 'Groupon' guests, certainly that was the case with the majority of people that we spoke to. In any event, there was a good buzz in the place. Entertainment came courtesy of a solo singer, complete with guitar and keyboards, and he did a pretty decent job as everyone joined in with the singing.
We ate breakfast in the dining room next morning, again a simple no frills dining room. The one big problem we had though was a severe shortage of staff, so much so that tables werent being cleaned and/or set as quickly as they should have been and this resulted in people having to queue outside the dining room. There was also a shortage of teapots, clean cups etc which was hugely annoying. That said, the staff that were there were working as hard as they could to make up the shortfall. I hope management have taken note of this breakdown as it showed the hotel in a very unprofessional light.
On the whole, we both enjoyed our stay at the Dolmen and would gladly go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.