Normally the name Brewers Fayre would lead you to expect a high standard meal..... unfortunately this was not the case last night.
Our party arrived and we were showed to a table and then told.... by the way we do not have any Rump Steak....and told to go to the bar to order our drinks and our food...
On choosing our meal we had to go to the T bone steak as this was the only steak available all of us asked for the steak to be cooked rare.... well it turned up BLUE as it was a birthday celebration we decided not to make a complaint as it would embarrass the member of the party celebrating.... Unfortunately his steak was unable to be cut with a knife as it was so tough, so we called the mangeress over and asked for a new steak to be provided, the reply was..... you have eaten us out of house and home... no more steaks....... the delivery lorry had broken down and therefore stocks were diminished.... so a gammon steak was provided in replacement.
The desert menu was looked at and one member of the party decided to have the special of the day Vanilla Cheese cake.... on ordering this they were asked... do you want any thing on it, ie cream or ice cream and it was stated just the plain cheese cake and that would be fine.... when it turned up it was smothered in a vile colour strawberry sauce..... so it was declined and asked for the plain one that I had actually asked for..... the response was..... sorry no more cheese cake!!!
On the next table there were a group of people who obviously worked for premier inn and they were discussing in quite loud voices, how the number of people visiting this place were reducing... and they could not work out why........!!!!
Surely if they had just looked at the food placed on our table and the problems we encountered then that should be obvious!!
If you own or manage Brewers Fayre Sidcot Arms, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.