The rooms are spacious, clean and comfortable and impossible to fault. Our room, which was on the ground floor, faced a courtyard and was quite large. The bed was large and comfortable (medium hard). Wifi was available in our room and was free / of a reasonable (average) speed.
To call for the hotel shuttle upon you must walk to Europcar in arrivals (at the furthest end from the resaurants) and use their telephone, which has a direct line to the person responsible for coordinating the shuttle.
The hotel location is actually about 5km from the airport by road (the website says 2km but this is only as the crow flies; the true route is quite indirect) and the 5km took us over half an hour from the airport due to traffic and also the fact that about ten minutes out of the airport our driver turned around to collect new arrivals who had just phoned in. Originally we had waited at the airport about twenty minutes for the shuttle after collecting our baggage so in all from airport to hotel was fifty minutes (20 minutes wait plus half an hour driving).
Note that you must book the shuttle to go back to the airport from the hotel - we were not told this and were just lucky to be squeezed onto a shuttle with some pilots who'd already booked the shuttle bus. Our trip back to the airport took about twenty minutes due to less traffic and no diversions to collect other passengers.
Be aware that as an airport hotel kind of in the middle of nowhere there is not really anywhere convenient to eat other than the hotel restaurant and cafe, unless you are happy to pay for a cab somewhere else. The restaurant is my main criticism of this hotel.
We ordered the five vegetable soup for entree and I think they must have had a mixup in the kitchen because there was about a quarter-inch of melted butter sitting on top of the 'soup' and the soup tasted a lot like a sauce you would put on ravioli (I am a bit of a cook and I swear the soup was not a soup - for example, it was definitely not based on vegetable or chicken stock that I could tell but rather was like a butter and cream - based sauce).
Not surprisingly neither my husband or I could stomach drinking a bowl of buttery cream sauce but I hate complaining in restaurants so I just didn't eat it and said nothing. Unfortunately the waiter noticed I had barely touched it and asked if everything was OK. My husband said, 'well to be honest, it is very buttery'. The waiter simply said 'no I don't think so' and that was that. I felt frustrated because it was the waiter himself who asked if there was a problem and when my husband gave an honest answer, he was shut down.
But I think the waiter and chef must have at some stage tasted the 'soup' and realized the mistake because although we signed a dinner bill of $40 Euros, our dinner bill had silently and without explanation been reduced to $30 Euros by the next morning. But nobody said sorry or acknowledged the mistake, they just silently reduced the bill. So that was odd.
Also, the main course was simply awful. Normally I cook rice myself the old-fashioned way but when I really can't be bothered I use microwave rice. Therefore I know what each type of rice tastes like. Well, they served us microwave rice - I can say this with 98% certainty! No big deal I guess but I go to hundreds of restaurants and this is the first restaurant all over the world to serve me what i am virtualky certain was microwave rice. Also, the actual main itself was extremely bland and tasted like the marinated vegetable mixes you can buy at the supermarket delis in Australia. I have no proof that the chef took these shortcuts though, so all I can say with great certainty is that the whole meal tasted terrible. Perhaps the chef did labour and do things the way most other restaurants do them, and I am mistaken in my suspicions, but nothing can change the fact that the soup for entree was absolutely nauseating to two people and the main was not much better.
Given that it is hard to avoid the Novotel restaurant unless you really want to make the effort to catch a cab elsewhere, I think the restaurant is a bigger deal than it might otherwise be but honestly, the chef seemed to be doing an okay job of fries and burgers so maybe we were just unlucky with what we ordered.
In summary I think the room was outstanding value for its size, comfort and cleanliness but I couldn't recommend this hotel to a friend because the restaurant was kind of gross and there is nowhere else to eat easily. Also the waiter was kind of aggressive when my husband answered the waiter's own question honestly and I think the fact that our bill got reduced shows they probably did taste the soup later and realized the mistake (ie it wasn't our imaginations that something was wrong with the soup.)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.