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“great” 4 of 5 stars
Review of Romantik Hotel Castello Seeschloss

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Romantik Hotel Castello Seeschloss
4.0 of 5 Hotel   |   Via Circonvallazione 26 | 6612 Ascona, Ascona 6612, Switzerland   |  
Hotel amenities
Ranked #13 of 33 hotels in Ascona
Kuala Lumpur
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“great”
4 of 5 stars Reviewed September 12, 2011

been there 3 times
for work, for family, w
parents.
always friendly, kids welcome, perfect location

my favorite destination in Ascona

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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57 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Monthey, Switzerland
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 22, 2011

We stayed during the week end in this hotel. I will not be able to comment on the prices as we got a gift for a night and dinner. But we had probably one of the best rooms (shown on the usual pictures on websites) and it was really good. Thanks to the old stones in the room, it stayed quite cool despite a very hot temperature outside.

The swimming pool was very good, a bit old-fashioned, but clean and nothing to complain about it.

The room was very clean too, the bathroom was great and we had a very good sleep. The hotel is quiet and very relaxing and we were looking for that, so again not disappointed.

The location is great, in front of the lake and a few meters away from the quay and in the best part of the town of Ascona.

Finally the 4 course dinner was great with a good food quality.

I would stay again in this hotel if I go back to Ascona.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 20, 2010

Don`t be fooled - the rooms in the pictures are the few in the tower that cost over $500 a night. All others you book are overpriced, not too clean, basic rooms of a lower standard than you would find at an Ibis motel for a fraction of the price. The `double` room we paid extra for was two twin beds pushed together with chewing gum on the bedframe, an old TV the size of a postage stamp, slippers but no robes, watercolor paintings done by someone`s child and absolutely nothing above the very basic they had to provide. Nothing denoted the luxurious cost. While the accommodations were shockingly disappointing, the front desk staff was pleasant, helpful and professional and the breakfast was satisfactory.

  • Stayed April 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 17, 2009

Our family of two adults with our 6 year old daughter stayed in Castello for a week in august and couldn't find a thing to complain.

Our superior room in Casa Marionette was quiet and cosy. Probably the A/C was a bit too noisy but it wasn't a problem as it worked well. The room had an individual entrance from the backside and from the other side we had exit to the beautiful garden and the pool.
We had no lake view but the view to flourishing trees and far mountains was remarkable.
The hotel territory looks like green and stylish tropical garden. We enjoyed every minute of staying.

Hotel staff is very friendly and helpful, making everything for the guests to feel them comfortable.

The hotel is not cheap, but I can recommend Castello to all Ascona guests for its unique charm and hospitality.

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Zurich
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 16, 2007

We stayed here over the May 1st holiday and paid CHF 348 for a night in a small dbl room with a side-seaview (sea could hardly be seen). The furnishings were shabby and outdated and the room was very small, although it was clean. And the toilettries are sub-standard or let's say nothing which a woman would want to use. Very annoying!

Another thing which was irritating was the street noise at 1am!! As the hotel is located at the beginning of the pedestrian zone next to a main street and a large parking lot, there were youngsters racing around in their cars and on mopeds with loud music and squeaking wheels. So I couldn't even get a peaceful night's sleep on top of it all.

I must say that for the high price, the hotel was very disappointing indeed. The one major plus point was that the receptionist on night duty was very friendly and helpful.

  • Stayed May 2007, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickmansworth
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 14, 2006

We stayed here for three nights and had a simply charming room with a large balcony overlooking the gardens. The bathroom was superb, the bed very comfortable with soft sumptious linen and the decor was more like a being at home then some grand hotel which felt nice. I think the room had recently been redone as everything was very new and tastefully decorated. The reception staff were very friendly and helpful and made you feel very welcome, with a smile and an acknowledgement if they were serving someone else. Simple things but so vital to the overall feel of a place. We loved Ascona (which can only be described as an "upmarket resort"). One tiny little complaint (which didn't really affect us) was that the sun beds around the pool were commondeered early in the morning and when I settled myself on one that didn't have a towel a rather disgruntled German lady came marching up to me as if I shouldn't be there. I couldn't understand what she was saying but I am sure it wasn't a form of welcome. You can also sunbath around the gardens which are charming and very quite. We ate in the restaurant on August 1st (the Swiss National day) and it was excellent. This is not a cheap hotel to stay in but one that we would deffinitely recommend if budget allowed.

  • Liked — It's comfort and homely feel
  • Disliked — The commondeering of the sunbets round the pool in the morning
  • Tips/Secrets — Switzerland, such a lovely country with so much to offer in Summer (if you can afford it)
  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
250 helpful votes 250 helpful votes
4 of 5 stars Reviewed July 2, 2006

We stayed at the Castello Seeschloss in mid June 2006. We were initially a little disappointed in the hotel and the town of Ascona. Ascona has a very busy, touristy pedestrian promenade along the lake, however, the views of the lake and surrounding hills from the promenade are lovely. The hotel is directly on the promenade with lots of pedestrian traffic. We were glad not to be staying in the most expensive "castle room" since it directly overlooked the promenade and one night a community talent show (teen models) was held directly in front of the castle tower with booming music and loudspeakers until midnight.
The interior public rooms of the hotel are beautiful with stunning stonework and tile floors, wrought iron etc.
Most of the rooms face an interior garden courtyard with beautiful tropical plantings and a small outdoor swimming pool. Many rooms also have small patios with a small table and two chairs.
Our room was also a disappointment initially since the furnishings were tired and in need of a replacement about a decade ago. In the US a room of this quality would go for much much less. The garden area outside of our room was so lovely and peaceful that after a day we got over our disappointment with the room.
I had phoned ahead to be sure our room would be airconditioned and was told that the expensive castle rooms had airconditioning that was "turned off at midnight" so we requested a quiet garden room and were assured the a/c functioned 24 hrs per day. Our a/c consisted of a motel type unit that was ineffective. The only time you could feel any cool air was if you positioned a chair inches from the a/c. Our friends had a room with a better a/c unit and their room was relatively cool but not up to US standards.
The heat and humidity level in Ascona were almost unbearable. The only relief we got was going up to higher elevations e.g. the Centovalle and another mtn valley. A boat ride was also very pleasant with good breezes and wonderful views.
Air conditioning is almost non existent in Switzerland- even restaurants, grocery stores and museums lack a/c. If you sat on a public bench in the shade directly in front of the lake you could catch some nice breezes. Thankfully at night it always cooled off and we slept with our windows and patio doors wide open (no screens but bugs were not a problem).
Mattress was typical Swiss extra firm (no box spring) but not uncomfortable and the linens were of high quality. The bathroom was nice and up to date. Maid service was excellent with nightly turn down service.
The front desk staff were exceptionally nice and accommodating.
The food at the restaurant was outstanding- both for breakfast and dinner. I recommend the half board plan. They also have an attractive lakeside cafe across the street/promenade with excellent food or lighter snacks.
Breakfast was extensive with a wonderful assortment of breads, fruit, cheese, soft boiled eggs etc etc. It was held in a covered patio area overlooking the gardens.
Most of the other guests were German and Swiss and appeared affluent- we encountered very few Americans in the Ticino.
Ascona overall was casual with very casual, summer dress (shorts, tank tops) acceptable everywhere although guests at our hotel dressed up a little for dinner (nice casual).
I would consider another visit to Ascona but only in the winter, spring or fall. I would also probably splurge on a higher quality hotel like the Eden Roc. If traveling in the summer again I might consider a less expensive, out of the way hotel up in the hills e.g. village of Intragna.

  • Stayed June 2006
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Romantik Hotel Castello Seeschloss

Address: Via Circonvallazione 26 | 6612 Ascona, Ascona 6612, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lake Maggiore > Ascona
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #13 of 33 hotels in Ascona
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Romantik Hotel Castello Seeschloss 4*
Reservation Options:
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