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“Mixed feelings” 3 of 5 stars
Review of The Cambrian

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The Cambrian
4.5 of 5 Hotel   |   Dorfstrasse 7 | 3715 Adelboden, Adelboden 3715, Switzerland (Formerly Solis Cambrian Adelboden Hotel and Spa)   |  
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Hotel amenities
Ranked #5 of 15 Hotels in Adelboden
surrey,
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Mixed feelings”
3 of 5 stars Reviewed January 4, 2009

There were many positives about our stay and we did enjoy ourselves overall. Rooms pleasant (although no bath which I think is a must in a top ski hotel), spa is stunning and outdoor pool has beautiful views over the slopes, food good, though service slow. Decor is very interesting, definitely very modern so don't go expecting a cosy atmosphere. On the negative side, they got our booking wrong which was an annoying start to our stay (didn't give us the rooms that we had booked six months previously), the hotel reception was at times very dozey and inexperienced, one courtsey van didn't seem enough to service 140 guests especially if they were making longer trips down to the train station, no-air con in rooms which got very hot at night. Of course, to us Brits, it seemed so expensive given the exchange rate which probably made us look at the hotel very critically in terms of value for money.

  • Stayed December 2008, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
switzerland
Top Contributor
105 reviews 105 reviews
23 hotel reviews
Reviews in 50 cities Reviews in 50 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 24, 2008

Wir hatten grosse Freude bei unseren Aufenthalt in Adelboden. Speziell, haben wir den Design vom Hotel, die Spa (mit der Spitze im Aussenpool), den freien Billard, die fantastische Aussicht, die Lage im Dorfzentrum, der Service am Empfang sowie am Frühstucksbuffet, die Aufmerksamkeit an unseren Hochzeit, höchstens geschätzt.

  • Liked — design, Lage, Komfort, Spa, Begrüßung, Service, Preisleistungsverhältnis
  • Disliked — ...
  • Stayed October 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Vevey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2008

This newly refurbished (Dec 07) four star hotel is not only excellent value for money, it also offers a friendly and attentive service and great food.

Set in the beautiful Swiss Alps, the hotel has been well decorated resulting in a modern, but warm and cosy, interior. They have a great picnic hamper for those heading into the mountains. But with a nice spa, pool room, bar, and free DVD rental there is plenty to do even if the weather takes a turn for the worse.

I travelled with my 8 month-old daughter who was also made very welcome, and was allowed into the Thermal Pool which was wonderful.

If you are looking for a comfortable mountain retreat, this hotel is perfect.

  • Liked — Friendliness of staff, particularly towards my daughter
  • Disliked — Nothing, I thought it was great.
  • Stayed August 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 21, 2008

let me start by saying that I was going to give this hotel 5 out of 5 for the first time, but the problems we had with the front desk were a nightmare.

we booked a kuoni package which was great value, we had a beautiful suite with a view down the valley to the waterfall. the room was lovely, beautifully furnished and comfortable. the problems started when we arrived as there was not a bed for our son. I took the paperwork down to the front desk and explained that we had booked for three on a half board basis and showed the relevant paperwork. they simply replied I had to pay for a bed, i asked them to speak to kouni about this as I had already paid. A bed did arrive about an hour later and i thought no more about this.

as the week progressed we seemed to be being charges for my son's evening meal (usually a plate of chips or some pasta) he is only 3, so again we queried this with the front desk only to find that we were being charged 100CHF per day for the additional bed on a B&B basis and for his food. we managed to get them to remove the food after a debate but they were unprepared to do anything about the 700CHF, we were being charged, i repeatedly asked them to speak to kuoni, but thet were completely uninterested in assisting. We finally spoke to kuoni ourselves on the final day who who horrified about how we have been treated and stated they had already paid the hotel for the third bed and the hotel should have contacted them, and it would have been immediately rectfied. what was the most upsetting was when we advised the front desk of this. they still did not believe us and rang kuoni straight away to check. Why did they not do this when we checked in????.

as you can imagine this clouded my view of what was apart from this a lovely hotel. All the rest of the staff treated you well and were really friendly, especially in the restaurant, being happy to provided alternative meals especially for my son as the half board meals were really for adults.

there is a play room next to the restaurant which is well equipped so you can take children in there before or during the meal. this was great. You can also get dvds to what in your room, we did not do this as you can get uk tv on satellite which is fine for the odd time you needed to watch some tv.

adelboden is a pretty ski resort, we went to interlaken on the train a few times as we were not especially lucky with the weather, but when the sun did shine the views were breathtaking. the transfer from zurich was very easy and efficient.

the spa was good especially the hot tub which enjoys virtually 360 degree view of the valley.

a good holiday all in all if a bit upsetting at the end. this was excellent value.

  • Liked — lovely room with views
  • Disliked — did not have a bath
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed August 20, 2008

The hotel is situated in the village of Adeldoben in one of the most picturesque alpine valleys. We found that the most convenient way of getting to this place is by car. You'll need a car anyway to make the most of the area. You can get to Adeldoben by taking the train from Bern to Frutigen you'll then need a bus from Frutgen to get to Adeldoben village. The bus service though is only available during the day.

The hotel was renovated in 2007 and has a modern look with excellent facilities (gym, two swimming pools, sauna etc). We found the hotel was extremely clean and well managed with polite staff which made our stay that much more pleasant.
Our room was excellent with upmarket decor. Our child (4yrs old) was given a free cot, as complements of the hotel, which saved us accommodation costs for our child - that was a nice touch.
Breakfast was good quality and plentiful buffet style and so much the better because from the breakfast area and terrace we had panoramic views of the alps and it's waterfalls.

During our stay room service had accidentally taken my swimming trunks. I mentioned this to the staff who without fuss settled with me by not charging me for parking and canceling my drinks tab.
The only negative aspect was having to pay for hotel parking as this is unusual for British drivers. Also, spaces were limited which made parking difficult - not what you would expect from a four star hotel.
Getting to the nearest lakes takes from 30 mins to an hour (Thun and Brianz lakes) by car . There are beautiful emerald rivers in the area. The whole area is great for strong cyclists and and mountain trekking.

Overall our stay was wonderful and would definitely stay at this hotel again.

  • Liked — Panoramic views and cleanliness
  • Disliked — Pricey limited parking
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hampshire
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 16, 2008

My wife and I stayed at the Solis Cambrian for a week in May 2008, shortly after the hotel had re-opened after refurbishment and just before Euro 2008 started. Apparently this off-season for Adelboden - too late for winter but before the summer season has started - so both the hotel and Adelboden were pretty quiet.

The hotel was clean and very well presented and the staff were, without exception, very friendly and helpful. The rooms are classed as south-facing or mountain view and, slightly confusingly, it's the south-facing ones have the best views. The view from our balcony was superb. There's a lovely indoor pool and a smaller outdoor spa pool with jets and such and one of the best by-the-pool views I've ever seen.

We were on a half-board package and dined in either the main restaurant or bar every evening. The food and service were consistently excellent.

We drove to Adelboden, so got to sample their spacious underground car park. There's a small car park in front of the hotel, but it only holds about 5 or 6 cars, so fills up quickly.

Overall we were very impressed with the Solis Cambrian and would not hesitate to stay there again.

  • Liked — The views.
  • Disliked — Nothing.
  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cambrian

Address: Dorfstrasse 7 | 3715 Adelboden, Adelboden 3715, Switzerland (Formerly Solis Cambrian Adelboden Hotel and Spa)
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Adelboden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Adelboden
#2 Family Hotel in Adelboden
#4 Spa Hotel in Adelboden
#5 Romantic Hotel in Adelboden
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Cambrian 4.5*
Number of rooms: 71
Official Description (provided by the hotel):
Alpine authenticity meets design We at The Cambrian passionately believe that during your stay, you should feel every bit as relaxed as you would in your own home. The Cambrian provides authentic local colour, cosmopolitan comfort and inspiring cuisine. It is sophisticated and reliable, and dedicated to providing its guests with unrivalled service. Explore, engage, enjoy, relax, restore and create experiences that will stay with you forever. ... more   less 
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Also Known As:
The Cambrian Adelboden Hotel And Spa
Solis Cambrian Hotel
Hotel Solis Cambrian

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