My wife and I stayed two nights in Junior Suite 312 in October, 2011. This was not an ideal time to visit Switzerland, but at least the William Tell Pass (boats, busses, and mountain lifts) was two-for-one in September and October. For my wife's two days off from work, we found the luxury and relaxation we wanted here. I'm sorry that I can't report on the substantial spa, because we're not "spa people!"
While the massive Park Hotel Vitznau (between the Vitznauerhof and Weggis, the next town) is closed for multiple years of gut renovation, this may be the most lavish hotel in the neighborhood. The Vitznauerhof was in fact gut-renovated recently. Although the exterior is still a pretty Art Nouveau/red half-timber look, the inside is all-modern stone/tile/blond wood/glass. It's very fresh and attractive, although it could be anywhere! Our giant junior suite, a corner room, was 490 SF per night, including internet and breakfast. I'm pretty sure this was the "rack rate." We had a nice diagonal view of the lake towards Lucerne (which is out of sight), although none of our three balconies/two exposures was flat-on facing the lake. Although the shore view includes Mount Rigi, it's not as impressive as the lake view. Because I think the Professional photographs represent our room accurately, I've only posted some views from our multiple balconies.
There were some interior design mistakes. I wouldn't complain, except that this is very nearly a five-star hotel. We had two, separate, large bathrooms, one with a huge soaking tub and two sinks, and one with a large glass shower, the toilet, and one sink. Although the tub room had a huge radiator/hot towel rack, there was no radiator in the shower room, and the main towel rack was in the shower stall. At breakfast, I had to step over an orange extension cord because the refrigerated buffet was in the middle of the room. Because heat was mentioned in a previous review, I should say that we had enough heat, and it definitely was "turned on" during out stay. The radiators were absolutely silent, and it's very quiet at night here.
The main restaurant features a single line of tables along a glass gallery facing the lake. It's beautiful at sunset, but the sun sets early in winter! Dinner was very expensive, if well-done and impressive. We spent 60 SF for one of the cheaper wines, and the total bill was 200 SF. The breakfast was fresh and good, but not as huge as you would expect for the grandeur of this hotel. I think they were much less than full during our late-season stay, and may have cut down the buffet size. Do note that Switzerland is an expensive country. We spent 80 SF for modest dinners at other restaurants that would have been $55 (including two glasses of wine) in the U.S.
The staff was pleasant and welcoming, and spoke English easily. I will say that the night shift was slightly less comfortable in English, and seemed younger and less experienced than the day shift. (Again, I don't demand that people speak English. I only mention it because it's a high-end property. Some would say that "What was your name again?" is unacceptable in a five-star hotel.) I was disappointed that the hotel could offer no discount on the Rigi Bahn (cog railroad) or Lake Lucerne boats. The Rigi Bahn is only steps from the hotel, and the boat landing is just a few more steps. You could easily stay here without a car, especially if you buy the William Tell Pass that includes boat and bus rides in the entire district. There's not a lot more in Vitznau.
The preceding town (about two miles towards Lucerne) is Weggis, where a cable car runs up to the second-highest station of the Riggi Bahn. In good weather, it's an easy walk, with sidewalks. The #2 bus provides frequent service from the Weggis boat station to the Vitznau boat station. (Note that the cable car stop is a twelve minute walk from the Weggis boat station.) Weggis has more hotels and restaurants than Vitznau. Beyond walking distance, but not far away, is larger Brunnen, which has lots of restaurants and some small cable cars.
Decide if you want to pay for a lake view, depending weather and your visit plans
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.