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“Weekend in Lenzerheide” 4 of 5 stars
Review of Hotel Dieschen

Hotel Dieschen
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Hotel Dieschen
Voa plam nesa 2, Lenzerheide 7078, Switzerland   |  
Hotel amenities
Ranked #6 of 10 Hotels in Lenzerheide
King City, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
“Weekend in Lenzerheide”
4 of 5 stars Reviewed June 21, 2012

Staff was extremely helpful and cheerful. Was a little dissapointed that the bar was closed on a Monday night...(there were lots of guests staying) ....make sure you ask about the free lift passes!

Room Tip: hard to do right now.... there is a big construction project beside the hotel.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
    6
    3
    0
    1
    0
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3
3
Solo
0
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Helsinki, Finland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 1, 2012

It is now 2 years since I have been to the hotel, but I still remember the hotel as the worst part of our holiday in Switzerland (so it was March 2010, not 2011 like stated in the "when stayed" field). We stayed in Lenzerheide and in Dieschen for 5 nights and although the village and the Lenzerheide ski slopes itself are good, the hotel was a disappointment.

The rooms in the hotel were on a OK level (a typical older guesthouse in the Alps kinda style). However, the OK room was ruined by the terrible bed we had; it was so old that at the latter part of the night it felt like I was sleeping in a hammock with my back twisted in funny positions. I know that this wouldnt be a huge problem in other holidays, but when youre in a "sport holiday" skiing the whole day, the last thing you wanna do is to get a bad night of sleep due to crappy bed. We asked if the mattress could be changed, but at that time the hotel was so booked that they couldnt do anything about it. All in all, you would expect a lot more of the room and the bed considering the money we spend per night.

Despite the bed (and room) being a disappointment, the biggest turn-off for us was the treatment we got from the old lady running the hotel. We did not book a full-board along with the accomodation like most of the guests did and I guess for this reason we were treated like second class citizens - the room was likely chosen on that basis, the service we got from the lady was every time poor and she even kicked us out from the breakfast table we had chosen near the window using the wording "these are for the half-board customers only, you cannot sit here, you have to take the table in the other side of the room". The breakfast itself was of course taken from the same buffet so no difference there, it was just she did not want the bad customers to have the good views... All in all, the treatment we got really set a bad tone for a lot of the things in the hotel. Luckily the young lady in the reception (who was there occationally) was always nice and helpful.

A positive surprise was the nice spa section in the top floor, but unfortunately that wasnt enought to save the overall experience.

  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Dieschen

Address: Voa plam nesa 2, Lenzerheide 7078, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Lenzerheide
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa
Hotel Style:
Ranked #6 of 10 Hotels in Lenzerheide
Price Range (Based on Average Rates): $$$
Number of rooms: 80
Reservation Options:
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