Have just been treated to a birthday weekend at this hotel. I cannot disagree with other previous guests that the location is stunning and the gardens running down to the lake shore are first rate. The garden and pool areas were lovely and worthy of a 4 star hotel. Initial impressions on arrival were promising.
However, I cannot help feeling that the best assets of the hotel are those found outside. It never ceases to amaze me that Swiss hotels are so slow to modernise and offer rooms which offer internal views as impressive as those their hotel rooms look out onto. The Beau Rivage was no exception. I was astonished that a four star hotel continued to sport a bathroom suite which was last fitted out somewhere around the year of my birth in the mid 70s and while clean, the mustard basins were chipped and I found the bathroom rather tired, dark and depressing thanks to tiling in a rather alarming shade of brown and disappointing. The room decor was similarly antidiluvian with mismatched, poor quality decorations (shutters were broken) and furniture and a radio which was a museum piece older than myself. Again it had an impressive view and terrace with a garden, but I aside from sleeping, I found myself grateful that the weather was fine as I was reluctant to spend much time in the room itself. The common areas resembled a rather run down care home and certainly did not inspire me to want to curl up on a sofa in the lounge with a cup of tea. The floor coverings in the reception areas had certainly seen better days and were extremely threadbare. The corridors to guest rooms were in need of serious redecoration and rejuvenation. A decidedly grubby and badly fitted turquoise carpet was uninspiring and furnished with the kind of veneered furniture of the 60s, which was more suited to Fawlty Towers than a real 4star hotel. The hotel may continue to attract repeat guests of a more senior generation, but I cannot help feel disappointed by the quality of internal appointment and would comment that the hotel owners and management should be seriously considering their target clientele for the future to invite younger generations in.
Service was generally good and made up for some of the aesthetic shortcomings, but it is erratic. An interminable wait and final resort to self service was required in the garden. A request for cappucino at breakfast fell on deaf ears and when coffee did materialise was disappointingly poor quality, in a country where coffee is practically lifeblood. Breakfast was uninspired and pedestrian and I was disappointed with a poor choice of fresh fruit. What fruit was on offer was in sugary syrup of the post-war tinned variety. A bowl of fresh fruit should not be beyond even the most inexperience chef!
Expectations among the 30 and 40 somethings are different and staff friendliness will only go so far. I would rate this hotel no more than pedestrian at best overall and guests who prefer a younger clientele should look elsewhere.
If Swiss hoteliers are wondering why bookings are dropping off, look closely at your offering and accommodation. They fall well beind the rest of the world and look expensive and poor value for money. And this comment comes from a Swiss resident paying in Swiss francs!
- Also Known As:
- Beau Rivage Weggis
- Beau Rivage Hotel
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Tingo and Travelocity so you can book your Hotel Beau Rivage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.