I stayed there for the second time. The first time before renovation and now after. They did a great job with the renovaton. Good balance between modern and tradition. Especially the million star bar is amazing and the cocktails delicious. Barkeeper is very friendly and helpful to adjust the drinks. The rooms are clean but some things are missing which I would expect from a hotel like that. There is no plug near the table to charge your laptop and the bathroom amenities are simple like no conditioner. The dining room is well done with the different seating areas and the food is delicious. Omly the service is poor and not attentive at all. Mixed up the orders, dont refill wine and our waiter showed us that he was not happy with our special request to change menu items. Breakfast service was terrible, plates and glasses were pilling up on the table and the waitress was only interested in room number. After the 3rd coffee she still kept asking if we want cream even though we didnt take it from beginning. Only when the director and chef de service showed up the service improved, both very professional and charming team member. Front desk team was helpful and efficient. I would come again but F&b service needs to improve with more efficient and friendly staff
- Official Description (provided by the hotel):
- The Wellness and Spa Hotel Ermitage is a typical Swiss Hotel in chalet style just above Gstaad in Schönried. It was re-opened in december 2011 after 9 months of extensive renovations. It offers several new highlights, such as the new piano-bar "One Million Stars" with one million sparkling Swarovski-stones, the two-storied panorama hall "Bärgblick" which offers a grand view of the mountains and invites you to linger. In our new library "Läsi-Stube" you can take your time to browse our books. The hotel also offers 96 non-smoking rooms, accompanied walks and excursions in the mountains (Mountain biking / river rafting / excursions, downhill and cross-country skiing during winter with our sports staff), and In- and out¬door salt water pool (35°C), outdoor-sportpool 17x10m (28-32°C), a Sauna centre (Finnish sauna "Schnapsbrennerei", precious stone grotto "Amethyst", Turkish steam bath "Tropicana", herbal sauna and “Solegrotte”, tepidarium, biosauna) and a Ladies spa and whirlpool. Please note, the saunas (except Ladies spa) are a mixed naked area. “Vitalità" with hayseed bath, Cleopatra bath, herbal bathes, oriental Rasul, "Golden Nostalgica". Beauty salon. Cardio-controlled running / fitness training. Own fully equipped sports shop for ski rental and ski service. The nearest ski lift is the Rellerli lift, which is just opposite the hotel about 150 m away, the second nearest is the Horneggli only a three minute walk away. Both lifts belong to the Gstaad Mountain Rides area with a total of 62 lifts and 250 km of skiing area. ... more less
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- Also Known As:
- Wellness- And Spa-Hotel Ermitage