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“although very nice atmosphere, rather average kitchen” 3 of 5 stars
Review of The Dom Restaurant

The Dom Restaurant
Dorfplatz 2 | The Dom Hotel, Saas-Fee 3906, Switzerland
+41 27 958 77 00
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Ranked #15 of 60 Restaurants in Saas-Fee
Cuisines: Swiss
Dining options: Reservations
Restaurant details
Dining options: Reservations
Luxembourg City, Luxembourg
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“although very nice atmosphere, rather average kitchen”
3 of 5 stars Reviewed January 25, 2015 NEW

positive:

Very cosy atmosphere



negative:

Although the items on the menu look overall very promising, the preparation is just average. For us, the overall kitchen had too less taste.

  • Visited January 2015
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

Visitor rating
    25
    14
    5
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
“Fantastic”
5 of 5 stars Reviewed January 18, 2015

The food here is absolutely amazing. We had originally planned to try other restaurants during our stay but the food and service was so great we ended up eating here every night! The restaurant manager was particularly fantastic, he went above an beyond our expectations and was happy to chat with us about the food.

Visited January 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone W, Manager at The Dom Restaurant, responded to this review, 1 week ago
Dear EmilyT
thank you for your wonderful comment and I am glad you enjoyed teh food and service. Tamas, the retsaurant manager, actually mentioned your numerous visits to me and how pleasant it was.

We hope that we can see you again very soon and surprise you with new items on the menu.

Kind regards,
Simone
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Contributor
12 reviews 12 reviews
7 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“Very Average”
3 of 5 stars Reviewed January 18, 2015

Had New Year's Eve dinner in the restaurant. No welcome drinks - all additional. Tried the champagne with 'pearls'- ie. small pieces of fruit - not the best pairing. Recommended wines simply house wine quality. Should not have had to ask for an ice bucket - manager did resolve.

Food was very average. Each course timed to be served to every table at the same time - even though people arrived at difference times - range was over an hour. This caused long delays to many tables - not receiving main course until over 3 hours after being seated.

Cutlery was lacking. Full set not provided for the entire 7 courses - they reset after several courses however they did not set in order. Bread was provided on the table together with butter and other spreads - no dips nor oil/balsamic vinegar - however no knife provided so had to use cutlery which was set for next course. This happened across all tables surrounding us. Waitresses then obviously had to then reset cutlery (in addition to the scheduled resetting) and were totally oblivious to their error. Clearly minimal experience in silver service.

Can't even remember dessert as was so tired by the time it came. However before receiving dessert, as it was our daughter's birthday I had pre-arranged a birthday cake with the restaurant (additional charge to us). It was absolutely awful. Manager apologised and advised they had bought it. Suggest the restaurant check what they serve up if they buy items in, before serving to client.

  • Visited December 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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Simone W, Manager at The Dom Restaurant, responded to this review, 1 week ago
Dear Juliet_Dubai
I am sorry that your experience did not match your expectations for the dinner on new years eve. I will consider your comments when planning this years dinner.
Please allow me to answer on some points of your review.
We have decided against a welcome drink and opted for complimentary glass of champagne before midnight so that all our guests could bring out a toast to the new year.
The dinner was scheduled from 7 to 11.30 so that all 7 courses could be served in time and all guests are ready to see the fireworks in front of the hotel at that time. All guests had been informed about this schedule.
I appreciate your comments about missing vinegar and oil, but all could have been provided upon request as we never serve it with bread as a standard.
To avoid crowded tables loaded with cutlery I have decided to reset the needed cutlery before some of the courses. I apologise for the missing butter knifes and thank you for letting me know. This will be amended next time.
I will also re-visit the timing of the courses, as the pause appears too long, especially with two tired out teenagers on the table.
Dear Juliet_Dubai, we aim to be better every time and I am taking your comments to heart and will incorporate them for the future to give all guetss the superb experience they rightly expect.
Wishing you and your family all the best.
Kind regards,
Simone
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Genf
Top Contributor
86 reviews 86 reviews
46 restaurant reviews
Reviews in 46 cities Reviews in 46 cities
65 helpful votes 65 helpful votes
“Only place with a proper vegetarian menu”
4 of 5 stars Reviewed January 9, 2015

After a long search for a restaurant offering a better vegetarian choice than your usual cheese fondue, rösti and tomato spaghetti, we finally came across the dom restaurant. Their menu contains some lovely vegetarian dishes, such as a winter salad full of healthy grains and sprouts, a vegetable strudel, a falafel plate and a warm quinoa salad. The food is really tasty too, and the setting is modern and beautiful, without the kitschy decoration that most other saas fee restaurants seem so fond of. Prices are not too steep, either. If you're not a vegetarian, there's plenty of nice looking meat dishes also. Highly recommended!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone W, Manager at The Dom Restaurant, responded to this review, 1 week ago
Dear Monica,
thank you very much for leaving such a positive review on our new vegetarian options available since this winter. As we have received great feedback on it I am planning on expanding this a bit more and changing it up ever so often to keep it interesting. So please return and watch out for more vegatarian and even vegan dishes on our menu.

Kind regards,
Simone
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Kennebunkport, Maine
Top Contributor
163 reviews 163 reviews
66 restaurant reviews
Reviews in 81 cities Reviews in 81 cities
66 helpful votes 66 helpful votes
“A good choice”
4 of 5 stars Reviewed November 17, 2014

Hay soup- who knew it could be so good! It is also an example of the interesting choices at this restaurant and the quality of the cooking. We were tired after a day of going up to mountaintops etc and wanted to be sure to catch our bus back to Saas-Grund. The staff was very accommodating and the interior of the restaurant was very tasteful. (at first we tried to eat out on the terrace but it was just a bit too windy- so we retreated inside). Our entrees were also very good but the hay soup stands out in our memories. Wish we had discovered this restaurant the day before.

  • Visited September 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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