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“Great hotel” 5 of 5 stars
Review of Chalet Hotel Ambassador

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Chalet Hotel Ambassador
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Postfach 149, Saas-Fee 3906, Switzerland   |  
Hotel amenities
Ranked #5 of 54 Hotels in Saas-Fee
Perth, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Great hotel”
5 of 5 stars Reviewed April 14, 2013

Just had a great week staying at the Ambassador hotel and was very impressed by the quality of the hotel staff. Tristan the hotel manager was extremely friendly and made every effort to ensure all the guests were looked after very well. The food was well above standard expected from a chalet hotel and Ben the chef deserves a special mention for his superb food. I especially looked forward to the delicious soup which was served every day on our return from the slopes. The atmosphere in the hotel was great and we met some lovely families, Tom the barman was extremely friendly and was as good at making milkshakes for the children as cocktails for the adults. Toria the rep was lovely and a great Quiz master, mind you our team did win!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Essex
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 4, 2013 via mobile

We had a fab ski holiday staying at the Ambassador. This was the first time we had used TotalSki but we certainly use them agian. All the staff were very good. The food was excellent and nice to see the chef come out to see us every evening. The location was great some of the best apres ski bars just a few steps away. The nearest lifts just a short walk away and you ski back opposite the hotel. We met some great people this year which made the holiday very enjoyable.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2013 via mobile

What a shocking week weather wise, but a truly amazing week at the ambassador hotel! Food was great, friendly staff and lots of beer served by Tom the bar man, a guy that made our holiday being extremely friendly and an asset to ski total! I would like to thank Tristan the manager being professional throughout our stay and Bram for having a SPLENDID personality! Finally Bradley the pot washer for being so friendly, a really nice guy!

Overall I totally recommend the ambassador hotel, being the second time we as a group have stayed there!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2013

A beautiful resort, lovely hotel and wonderful staff. The food and customer service was second to none, a perfect place to relax after a day on the slopes, totally recommended. Special thanks to Tom the barman, Tristan the hotel manager and Ben the head chef.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monmouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2013

Just got back from one of the best skiing trips I have ever had. The resort is beautiful and the hotel is in a great spot but it was the staff that made the holiday. An engaging friendly and helpful group of staff. Special thanks to the incredibly talented head chef Ben and Tristan the hotel manager who was always willing to go the extra mile. Also thanks to Tom for being a great bar man and showing us the best night spots and helping us invent some new cocktails.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aldershot, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 25, 2013

Head Chef Ben is passionate about his food & has an obvious talent. Hotel Manager Tristian is always friendly & willing to help along with his team. Rooms are basic but clean & spacious. Location is superb. A party of 8 and all us were united in our praise. Ski Total really do have the A Team working here who never lose their utter & total professionalism in working towards their guests having the perfect ski holiday. Stayed week commencing 18th March

Room Tip: Get a room not facing the après ski bar opposite the front of the hotel. Whilst the music finishes a...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Churchill, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

Just got back from a really lovely skiing holiday, staying at this chalet hotel with Total Ski.

The Ambassador is in a terrific location. You could ski back to the other side of the road, & the ski lifts were only a very short walk away. Also the après bars, shopping & town amenities were a very short walk away in this beautiful car-free town. The town itself is an utter delight!

The hotel is clean, comfortable & cosy. The communal areas are very nice, with a roaring log fire & enough seating to accommodate all the guests (I think there were about 36 staying that week). Afternoon tea consisted of both sweet & savoury & always a homemade soup. Excellent!

The restaurant is very nice. The service was very good & the food excellent! A delicious variety of food with a couple of choices for starter & pudding, and a choice of 3 for the main. There was also a cheese course offered. Portions were appropriate & quality was very high indeed. Chef came out every night to speak to diners. A really professional set-up. Breakfast was very good too.

There is a sauna, hot tub & not very warm swimming pool in the basement. Only criticism here is the floor in this area gets very slippy when wet, so be prepared.

There is also a ski boot/room in the basement.

We were in room 23 which was a lovely, big, sunny room with a balcony, loads of storage space, hooks, shelves, double bed (2 singles pushed together), sofa, chair, table, desk. Nice big bathroom with double wash basins, bath, shower & WC. There was always plenty of hot water. Yes, the decor is dated, but it is of a very high standard & still looks well kept/maintained. Afterall, you don't go skiing for hotel decor do you! Room was quiet & there was no noise from neighbours, people in communal areas or from outside.

We were very impressed with Total Ski. It was our first time with them, although we have been with Inghams whom I understand are part of the same group. Total Ski were better in my opinion: A young, but very professional staff.

I was unwell on my holiday with a chest infection, & I can confirm that I was very well looked after by the staff who were very forthcoming with offers to help. If I hadn't been ill, this would have been one of the nicest skiing holidays we've had.

Switzerland/Saas Fee is VERY expensive, but because breakfast & afternoon tea was so good at the hotel, we did not need to spend much on the mountain for lunch.

Will definitely be going back!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Hotel Ambassador

Address: Postfach 149, Saas-Fee 3906, Switzerland
Location: Switzerland > Swiss Alps > Valais > Saas-Fee
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Swimming Pool
Hotel Style:
Ranked #5 of 54 Hotels in Saas-Fee
Price Range (Based on Average Rates): $

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