The fact that this is family run made all the difference here. There was a lovely welcome drink prepared for us on arrival and staff willing to answer as to the best areas for us (as less confident intermediates) to ski. You can also buy a ski pass at the hotel reception. The room was not particularly large, but was extremely clean with very comfortable beds. The room (and the hotel overall) was very quiet. The mountain view was stunning. However, the star turn of this hotel was the food. The package we booked included a 6-course evening meal. The hotel has a fabulous chef and the meals were outstanding - far better than I have had in any other 4-star hotel. In fact it became an enjoyable part of the day for us to look at the menu choices in the morning and look forward to the dinners all day while out skiing! The family that owned the hotel also ate in the restaurant each day. I would recommend this hotel.