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“Lovely, welcoming, family hotel with every comfort and amenity you need.” 5 of 5 stars
Review of Silvretta Parkhotel Klosters

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Silvretta Parkhotel Klosters
4.0 of 5 Hotel   |   Landstrasse 190, Klosters 7250, Switzerland   |  
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Ranked #7 of 17 Hotels in Klosters
London, UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
63 helpful votes 63 helpful votes
“Lovely, welcoming, family hotel with every comfort and amenity you need.”
5 of 5 stars Reviewed March 21, 2009

We stayed in a 1-bed Suite at the centrally located 4-star Silvretta Park Hotel for a week over Xmas. For skiers the Gotschnabahn Gondola up to the slopes was an easy 5 min walk up a hill from the hotel, and a shuttle bus for learners going to the gentle sundrenched Madrisa slopes 10mins away up the valley went from outside the hotel.

The accommodation was great, we had two good sized rooms for us and our 5 and 2yo daughters, both with two single beds pushed together and separate duvets, separated by a spacious foyer so there were two doors between each room and you could come and go without disturbance, and there was plenty of closet space.

The master bedroom had a wall mounted flat screen TV, and bathroom with toilet and sink/bath/shower, the other room had a bathroom with toilet/sink/shower only. We tried the shower in this bathroom but the curtain leaked water all over the floor so we stuck to the shower in the other bathroom... The main room where we were had another TV, small stereo to play CD's on and small kitchenette with a dining table and chairs in the main room where we slept, that also had a balcony off it. The beds and pillows were v. comfy , the sheets 100% cotton, and we all slept well! The curtains don't have blackout lining however, which is not an issue in the winter but might be in the summer if your kids like to get up with the sun.

We stayed on half-board basis and didn't need or use the kitchenette for anything except the fridge which contained a small assortment of beverages (beer, soft drinks, water, wine which were supplied gratis but not replaced when consumed) and apart from a few plates, cups and saucers no other cutlery or food prep. equipment was supplied so the full-size cooker and oven and dishwasher were rather superfluous.

The buffet Breakfast was served until 10am with plenty of variety for the fussiest of adults or children (mine were just happy to discover the Coco Pops) and you could have eggs, waffles or an omelette cooked to order as well. The dinner Buffet was open from 6.30p although the childrens selections were available at 6pm if you wanted to feed them earlier. Our Half-board tariff included the Buffet dinner every night (and was excellent) but if you wanted to dine at the other two restaurants in the Hotel (One served Fondue and Raclette, the other was Italian influenced) you got a 25CHF per head toward the cost of your meal from either of these places.

We were surprised by the mixed Tripadvisor reviews for this Hotel and you may not be so impressed if you're staying there without children. But we had no complaints, we found the staff wonderful, and after the first evening when they realised we had kids with us our table had colouring pencils and printouts to colour in every night we dined in. There is is also lovely room set aside for the kids club located next to the Fondu and Raclette restaurant, which is roomy and well equipped and includes a curtained-off shaded nook filled with cushions for naps. We didn't use the swimming pool and the time I visited it (late afternoon) it was deserted with just a few people in the hot tub.

We would definitely return to this hotel as a family. The 1-bed Suite suited us very well, as a family. Its has a lovely location directly across from the park containing a playground, iceskating rink, swimming pool (open in summer) and cross-country skiing trails and we had the most wonderful Xmas ski holiday.

  • Stayed December 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
New York, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 27, 2009

While traveling to the World Economic Forum in Davos 2009, I was fortunate enough to get a last minute reservation at the Silvretta Parkhotel. All I have to say is "Incredible."

It's cozy, sweet, charming and in the beautiful village of Klosters.

The staff was incredible and the general manager, Christian, absolutely wonderful and charming. He made our stay almost like a "fairy tale."

I loved my stay here and hope to come back for leisure, but will most definitely come back to stay for the 2010 World Economic Forum in Davos.

Stayed January 2009, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Letchworth, United Kingdom
Top Contributor
57 reviews 57 reviews
43 hotel reviews
Reviews in 38 cities Reviews in 38 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed September 7, 2008

We booked the Hotel Sport but they re-booked us here instead.
Silvretta didn't seem to be aware of our requirements and after a lot of fuss at check-in we were allocated 2 rooms. My Mum&Dad's room was a fairly basic room with a very small bathroom and a limited view owing to a very high window. Not what you'd expect from a 4star hotel. Our room however was great. A 2 bedroom suite with kitchen lounge and wrap-around balcony enjoying great views across Klosters.
Breakfast was the best we had during our stay in Switzerland. Lots of choice with high quality and super staff serving-it made it a real pleasure. The look of this place is great with the usual Swiss proud decoration and the general areas are excellent.
However,there are 2 major downsides to this hotel. Firstly there is major work being done to the bridge directly opposite the hotel. Nothing the hotel can do about this we realise but it could affect your stay. Secondly,and more importantly,this hotel is a nightmare to get to & from your rooms. We were on the sixth floor and you have to get a lift to the 5th floor and then walk right through the corridors to access another lift to get to your room. My Mum&Dad also had to use 2 different lifts to get to their room on the 5th floor. We saw many people wandering the corridors getting lost trying to find their rooms. I've never seen anything like it before! Even the huge Vegas hotels seem easier!
The Silvretta doesn't seem worthy of its 4star rating. It's very expensive for what it is.

  • Liked — The buffet breakfast
  • Disliked — The long and complicated journey to and from our rooms
  • Stayed August 2008, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 4, 2008

As someone else said, this is not a 4 star hotel, at all. The food at the dinner buffet was really bad. The bed they gave us for our baby, was dirty and with the fabric broken (see pictures) and they charged 15 CHF for it!!! Needless to say, we didn't use it and ask the next morning for it to be removed from our room.

But the location is great, no question about it.

  • Stayed February 2008, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 2, 2008

This hotel is advertized as 4 star, but is very plain, more like group style 2 star accomodation - not the experience that you expect in the swiss alps. We felt we paid way too much for simple fascilities and food. The ski room was really dirty with garbage, old dust, used napkins etc and seemed to never be attanded to. The food was simple buffet in a very noicy large hall full of people. Terribly overpriced!!

  • Stayed January 2008, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2007

I have travelled here for the last Six years with a North American Ski break in between each. I book dicectily with the hotel by email- They are fantastic!

Although the rooms are rather basic- we are only using it for sleeping in. Views at the front of the hotel into Klosters are amazing!

The rest of the hotel public areas are what you need in a ski hotel, warn open fitres and attentive staff.

Food, buffet styley is always very varied and excellent quality.

Screaming children who are not supervised by parents is always a problem- but head to the pool later when families are having early dinner- what a difference to the atmosphere.

Location is great- only a short walk to the main cable car station.

  • Liked — Service, Food and Champagne Cocktails
  • Disliked — Rooms need updating
  • Stayed April 2006, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East of England
Top Contributor
108 reviews 108 reviews
68 hotel reviews
Reviews in 65 cities Reviews in 65 cities
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed April 3, 2007

This is a difficult one! First impressions of the hotel were very favourable; met at the station by the hotel bus by friendly staff. Reception was efficient, friendly and attractive. Rooms were of a good size although perhaps lacking in charm - a little like aiport hotel rooms. Modern bathrooms, plenty of towels, quality of toiletries poorer than one would expect of a 4* hotel. But all in all perfectly fine.

Until dinner! I knew it was to be a buffet style dinner but had expected an attractively laid-out buffet not the canteen style, (literally Beckynton-sur-alpes!), that we got. Hoards of families with small children had started dining at 6.30 and so the better dishes were either very depleted or tired and dried out. This is absolutely NOT 4* catering!! Wine was priced between 45 and 75CHF which felt expensive when drunk in the chaotic atmosphere of each member of the group constantly getting up from the table to get something from the buffet. The Swiss restaurant was excellent, (25CHF deducted from the bill if you eat here rather than brave the buffet), but fondue and raclette every night might get a bit much!

Swimming pool was quite small but full of screaming children, (including ours!), when we were there. Not restful and the ventilation sustem needs checking as it smelt rather `public pool` ish. Wellness centre is separate and is wonderfuly quiet.

This hotel might be summed up as a family friendly ie full of people chasing small children round the dining room 3* hotel. If you are looking for any kind of luxury then I suggest it`s not for you.

  • Liked — large rooms
  • Disliked — the dinner buffet!
  • Stayed March 2007, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silvretta Parkhotel Klosters

Address: Landstrasse 190, Klosters 7250, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Klosters
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Klosters
#2 Ski-In / Ski-Out Hotel in Klosters
#4 Romantic Hotel in Klosters
#4 Luxury Hotel in Klosters
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Silvretta Parkhotel Klosters 4*
Number of rooms: 108
Official Description (provided by the hotel):
The Silvretta Parkhotel has joined the select ranks of Klosters’ four star hotels. With a total of 190 beds in 95 rooms and suites, it is one of the largest and best equipped hotels in the town and the Prättigau region.Elegant, uncomplicated hospitality is our motto. The relaxed atmosphere is designed to make you feel at home. Our family-run hotel is the ideal place, whether you are an active individualist, a lover of good food and drink or just in search of peace and quiet. ... more   less 
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Also Known As:
Silvretta Parkhotel Klosters Hotel Klosters
Silvretta Parkhotel Hotel Klosters
Klosters Silvretta Parkhotel Hotel

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