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“excellent hotel” 5 of 5 stars
Review of Helvetia Intergolf - Hotel & Apparthotel

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Helvetia Intergolf - Hotel & Apparthotel
4.0 of 5 Hotel   |   Route de la Moubra 8, Crans-Montana 3962, Switzerland   |  
Hotel website
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Hotel amenities
Ranked #2 of 44 hotels in Crans-Montana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“excellent hotel”
5 of 5 stars Reviewed January 21, 2014

i dont think i have anything bad to say about the hotel

lady on the reception was very nice and helpful and upgraded our room for free (first time this happens in Switzerland to me!). rooms are big, cosy, clean, service is great, there is a ski room, ski bus, they can arrange ski passes and instructors in the hotel. breakfast is decent

Spa is
small but very very nice, steam room is hot just the way it should be, jacuzzi has a view on the mountains.

highly recommended and will certainly return there one day

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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140 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

My partner and I recently stayed overnight at the Helvetia Intergolf in Crans Montana. The rooms were very clean and well maintained as were the rest of hotel facilities, eg.spa, sauna etc. We had a few drinks and the bar and ate dinner at the restaurant and could not fault the service and the food was lovely. The staff were all really friendly and could not do enough to assist with everything that we needed. We would definitely recommend the hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bienne
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 9, 2013

Nica stay, Iwas in an appartment, clean and very big.
The Staff is very friendly and I loved the Croissants, Pancakes and the fresh bread of the breakfast.
The bar at the Hotel was open till we went to bed.. and sometimes it was really late. Thank you for that.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

My husband and I just spent a weekend in Crans Montana, staying at the Helevetia Intergolf Hotel. We wanted to weekend to relax and unwind and enjoy the mountain air and that's exactly what we got! The hotel staff were excellent, nothing was too much and they were all very friendly. The room, a superior double room was great with a fabulous view of the mountains from the balcony. We even had the pool and jacuzzi to ourselves after a days walking in the mountains. Breakfast was very good. The hotel is well situated to walk into town and enjoy many good restaurants and a chance to watch the world go by. Great, we will be back!

Room Tip: Go for the superior double room, the views are great with a good size balcony, with afternoon sunshi...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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intergolf, management representative at Helvetia Intergolf - Hotel & Apparthotel, responded to this review, August 19, 2013
We are very glad that you have spent a enjoyable and relaxing time at our place. We are looking forward to welcoming you to the Helvetia Intergolf on a other occasion.
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Preston
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2013

I stayed at the Helvetia for one week in June 2013. I was staying with my dad and we were delighted that we had been upgraded to a suite apartment, which meant we had a bathroom each and I had the bedroom while my dad could stay in the pull down double bed in the living room. The view was stunning, although the balcony was a little bit too big and a large flowerbed meant we couldn't get close to the edge to really enjoy the view of the mountains!
The apartment was lovely, very clean and spacious. The kitchen was perfect and came in really handy once we realised how expensive eating out was!
The only downsides to the room were that there were no opening windows, so on the first night we were sweltering! The next day we told reception about the issue and they provided us with a desk fan which really helped. The only other issue was that no-one came to empty the kitchen bin for the whole week. I didn't mind that they didn't make the beds or change the towels as we didn't need this. But the bin was really full and starting to smell by the last day!
The reception staff were exceptional, sadly I didn't ask any of their names, but the older gentleman was particularly fantastic. He coudn't have worked harder for us as we seemed to have many questions! One particular problem we had was that we were unable to pick up our car hire at the airport as we weren't informed that we needed to bring a credit card. This meant that we needed to book another car once we arrived at the hotel. The gentleman on reception went out of his way to call local companies and google the best prices. The younger lady on reception was also really helpful, i think she was quite new but she really tried to assist with anything we asked for! There was also a younger man on reception some days who came across as a bit rude and actually seemed to be whispering and smirking to another young receptionist as we walked past most days. I think he may have made the assumption that my dad was actually my much older boyfriend!! He made us feel a bit awkward but it didn't put a dampner on the great service we received from everyone else!
When we arrived we also got picked up for free from the funicular railway by another lovely representative from the hotel.
I can't thank the staff enough for really making our stay comfortable and enjoyable!

Room Tip: The apartments have the views of the mountains!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
intergolf, management representative at Helvetia Intergolf - Hotel & Apparthotel, responded to this review, August 21, 2013
Thank you for your review. We are very glad to hear that you have spent a comfortable and enjoyable stay at the Helvetia Intergolf.
The rates of our self-catered suite apartments do not include daily housekeeping. Daily or occasional hotel services like change of towels or cleaning are available upon request. A special area for ecological and separated waste disposal is available for our guests in the basement of our hotel premises. We leave in every apartment a welcome book containing all useful information. We are sorry that you had some problem handling the windows in your rooms. All our apartments have windows which can all be opened, our staff is happy to provide assistance to guests who are not familiar with handling them.
We are sorry to learn that our two young trainees left a rather poor professional impression upon you. Usually we only have one trainee working at the time at the reception desk. When you were staying with us, there were two trainees present at the same time because one of them was introducing the second one in his new work. Please be assured that the discussions of our trainees did not personally concern you. We will be very attentive in the future and instruct our trainees to maintain professional manners all during their service in order that our guests shall not be given wrong impressions.
We would be very happy to welcoming you to the Helvetia Intergolf on a other occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 23, 2013

We stayed there for 12 nights for a ski trip. We were upgraded to a 'suite' with great mountain views. The staff were very friendly and helpful. Hotel restaurant was in the Michellin guide and their Swiss cuisine was great and consistent and the price was not expensive at all. The little bar was cosy and the bartender Ana was the best!

Hotel location was good. Near Montana centre and a short walk to Crans.
The decor of the entire hotel certainly needs a major facelift. The 'suite' we stayed in was more like an outdated serviced apartment with laminate floor, leatherette sofa without cushions, bathtub with handheld shower, etc. We were freezing for the first few days and were delivered two electric heaters to keep us warm. Housekeeping needs improvement. It was dustballs everywhere and it was a struggle to have the tiny soap bars replaced.
Spa was very basic. No towel supply and pool size was like a paddling pool.
We did not expect to pay SFR4/ride/person for shuttle bus btween hotel and skilift station which was 10-minute walk.
Definitely not value for money.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2013

A clear example of Swiss hospitality. It was really perfect. Room was clean, comfortable and had a modern & clean bathroom. Crepes available at breakfast. And hotel was quite near to the funiculaire and Coop is also nearby. I would really recommend to whomever wants to stay at Crans Montana area.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Helvetia Intergolf - Hotel & Apparthotel

Address: Route de la Moubra 8, Crans-Montana 3962, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Crans-Montana
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Crans-Montana
#2 Luxury Hotel in Crans-Montana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Helvetia Intergolf - Hotel & Apparthotel 4*
Reservation Options:
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Also Known As:
Helvetia Intergolf - Hotel And Apparthotel

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