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“Hotel highly recommended” 4 of 5 stars
Review of Hotel Ad'Eldorado

Hotel Ad'Eldorado
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Hotel Ad'Eldorado
3.0 of 5 Hotel   |   Route de Fleurs des Champs, Crans-Montana 3963, Switzerland   |  
Hotel amenities
Ranked #16 of 45 Hotels in Crans-Montana
Oslo, Norway
1 review
“Hotel highly recommended”
4 of 5 stars Reviewed February 23, 2014

Travelling with my family, a group of 16 adults and a baby, I can only give this hotel my warmest recommendations. Nice rooms, location great, situated right between Crans and Montana. The food was very good, so was the breakfast. The "spa" area and alleged gym was not up to par, but other than that I've nothing but good things to say about Hotel Eldorado. Staff were warm and welcoming, and incredibly helpful. They put up with our repeated changing of table arrangements, fixed our ski passes, and drove us to and from the slopes. On Valentine's Day they decorated the tables, and upon request they provided chocolate cake for our cousin's birthday. All in all they made us feel very welcome, and well taken care of

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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24 reviews from our community

Traveler rating
    9
    13
    0
    2
    0
See reviews for
5
5
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
Somerset, UK
1 review
5 of 5 stars Reviewed April 1, 2013

February 2013 was our second stay with Hotel Ad'Eldorada, this time we brought our children, 12, 8, and 5 years. We cannot recommend this family run hotel enough. Lucy and Didier are incredibily welcoming, it really did feel like we were staying with extended family. Our daughter celebrated her 8th birthday at the hotel, such a magical memory, Didier baked a gorgeous chocolate birthday cake and personalised it with Harriet's holiday obession, whippie cream, and candles - the restaurant guests then sang "Happy Birthday" (in English, how super!) it really made Harriet's holiday!! I enjoyed one of the best steaks I have ever had, beautifully cooked, Didier. The restaurant staff were so lovely with us and the children. We were fortunate to visit over Festival time and on our last day skiiers and boarders were in fancy dress on the slopes - what fun! That night, our last evening, Lucy and Didier provided fancy dress costumes and face painting for the children, and a trumpeter in costume, entertained us over dinner. What a finale! Hotel Ad'Elorado is only 5+ minutes walk to the two main ski lifts. (although Lucy drove us 'to and from' the lifts when the children were too tired to walk in their ski boots!) A lovely quiet south facing Swiss resort. Family skiing doesn't get any better than this.

Room Tip: We chose adjoining rooms with balconies - simply stunning views.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 10, 2013

Ideal location right between the Crans and Montana town centers. Stunning views from the hotel and the stores of Crans and Montana are each less than a 5 minutes walk away.

The owners and staff are very friendly and it really feels like you are staying with a family and not at a hotel. At least by Crans Montana standards, Ad'Eldorado is a good value. The hotel breakfast is very good including a grinder for fresh cereal and a juicer.The staff were also extremely helpful in obtaining ski pass and local reservations.

An added bonus was that the owners dropped us off and picked us up at the gondola each day (about 1000 meters) but that the hot tub is broken was a disappointment.

If you are looking for kosher food nearbly the Hotel La Green has a kosher kitchen which serves meals during some of the year. Hotel La Green is only a few minutes walk away and if you ask at Ad'Eldorado they will contact the kosher kitchen. At least on Friday night the kosher food was good. There is also a synagogue at Hotel La Green as well as another small synagogue in a garage near the cinema.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
106 reviews 106 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 4, 2012 via mobile

I have stayed in this hotel several times but they were all before October 2011 which is the furthest this site currently allows one to enter. My last daytime visit was in September 2011 and the last time I stayed a night here was in summer 2003,

My Dad discovered this hotel almost 20 years ago when it was still practically unheard of. Now Didier and his wife run a success story. The name was changed from just simply Eldorado to Ad'Eldorado a couple years ago, reason unknown,

The rooms are not the last word in luxury but are clean and well-appointed, however that view over the Valais Alps certainly makes up for any shortcomings. Forget not that we are only talking a 3* hotel here not the Ritz! The beds are comfortable certainly after a long day on the slopes (followed by some après-ski!)

The restaurant is a gem, however, and easily matches any 4-5* hotels I have stayed in. Breakfast in particular is a delight, at least it was 10 years ago; I hope standards have been maintained since. If you just fancy sitting down after dinner the lounge has a wonderful open fireplace which of course is lit most nights in the winter!

Parking is limited outside the hotel but most hotel guests arrive by public transport anyway so there are rarely problems with overcrowding. The bus stop is around 300 metres away and frequent buses link Crans-Montana to the valley below for onward rail connections to places like Geneva, Lausanne and Brig, as well as through the Simplon to Italy. The total travel time by train and bus from Geneva Airport to Crans-Montana is around 2.5 hours,

It is with regret that I will probably not overnight at this hotel anytime in the near future, however a day visit is not out of the question. Thanks to the amazing Swiss public transport network, Crans-Montana can quite easily be reached from places as far away as Bern, Geneva or Lausanne in an easy day. Switzerland itself is additionally easily reachable from Munich,

A highly recommended hotel in one of the leading Swiss ski resorts!

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
1 review
5 of 5 stars Reviewed March 27, 2012

I am used to spend few days in Crans for skying in march.
Since I discovered Ad Eldorado four years ago I don't intend to change for another place.
Beautiful view, top sevice with always a smile ,family atmosphere and very good value for money.

I am just back to Paris after another stay and can share total satisfaction for my wife and me

Alain J.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 18, 2011 via mobile

This is a hotel where the personal welcome you get from the hotel owners (and there children) makes you feel very relaxed as soon as you arrive. Not many hotels these days have this kind of personalized approach to service. Especially in a place like crans-montana.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 29, 2008

We stayed here as part of a group tour for three days in July 2008. The rooms were adequate and the view was terrific but the customer service was TERRIBLE! The biggest problem was getting a clean dry towel. The maids did not change out towels, they left wet towels on the deck to dry out, and the desk manager refused to exchange wet towels or give us a second big towel per room. One big towel is NOT enough for two adults! The food served our group in the restaurant was like cafeteria food - adequate nutritionally, but not enjoyable. Perhaps individual travelers will have a better experience, but I cannot recommend this hotel when others in town have the same nice balcony view. The management was actually so rude that I spent a half hour crying in frustration. I have never been treated so rudely anywhere else.

  • Liked — views
  • Disliked — rude management
  • Stayed July 2008
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ad'Eldorado

Address: Route de Fleurs des Champs, Crans-Montana 3963, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Crans-Montana
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #16 of 45 Hotels in Crans-Montana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Ad'Eldorado 3*
Number of rooms: 38
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