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“Good” 4 of 5 stars
Review of Novotel Lausanne Bussigny

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Novotel Lausanne Bussigny
4.0 of 5 Hotel   |   35 Route de Condemine, Bussigny-pres-Lausanne, Lausanne 1030, Switzerland   |  
Hotel amenities
Certificate of Excellence 2014
Antwerp, Belgium
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Good”
4 of 5 stars Reviewed March 12, 2014

Have only stayed here for one night, but it was nice indeed. Nice view of the city from the pool and the garden. The rooms were spaceous and clean, with good service at the front desk. Would stay again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franck F, Directeur général at Novotel Lausanne Bussigny, responded to this review, May 22, 2014
Google Translation
Chers Clients,

Je suis sincèrement touchée par votre commentaire.

Je suis très heureuse d’apprendre que notre équipe, que vous qualifiez de « Good ... » , vous ait permis de passer de bons moments en famille.

Je ne manquerai pas de leur faire un retour sur votre satisfaction concernant ce séjour.

J'espère sincèrement vous accueillir prochainement au Novotel Lausanne Bussigny.

Franck Fleury,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Treviso, Italy
Top Contributor
150 reviews 150 reviews
16 hotel reviews
Reviews in 79 cities Reviews in 79 cities
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed February 25, 2014

The room have enough space, but with not sufficient furniture for a long staying.
The breakfast is not included and very expensive (24 CHF).
The restaurant have a good quality, but expensive compared with other on the same area.
Good option if you have a car, otherwise is not so easy to reach the city center or the train station.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franck F, Directeur général at Novotel Lausanne Bussigny, responded to this review, May 22, 2014
Google Translation
Chers Clients,

Je voudrais tout d’abord vous remercier sincèrement de la part de toutes les équipes et de moi-même pour votre commentaire.

Je suis heureux de voir que vous avez apprécié votre séjour.

Je ne manquerai pas de faire un retour aux équipes sur votre satisfaction concernant ce séjour.

Notre hôtel se situe à 8km du centre de Lausanne, 10/15 minutes en voiture ou 20 minutes en transport en commun (arrêt de bus à 300m de l’hôtel et gratuit).

Je vous remercie de nouveau et espère vous accueillir prochainement au Novotel Lausanne Bussigny.

Franck Fleury,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 23, 2014

With my wife we stay overnight in this hotel close to Lausanne. The hotel is small clean and nice. The day of the arrival (it was announced by email) the restaurant was closed and during the evening there was a "kind of disco" in the restaurant area, from our room we haven't heard any kind of noise. The breakfast buffet is small but complete.
In the hotel, at the first floor there is outdoor swimming pool and a fitness area. There is also a big garden with a playground zone.
In front of the hotel there are outdoor parking for free.
I definitely suggest this hotel, for 1 night with breakfast for two people we spent 150 frs.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franck F, Directeur général at Novotel Lausanne Bussigny, responded to this review, May 22, 2014
Google Translation
Chers clients,

Nous vous remercions d’avoir pris le temps pour votre commentaire à la suite de votre séjour au Novotel Lausanne Bussigny.

Je suis heureux de voir que vous avez apprécié votre séjour parmi nous ainsi que l’accueil que nous vous avons réservé.

Sachez que je ferai un retour aux équipes dans ce sens.

Notre espace fitness à été conçus pour un usage exclusif pour notre clientèle hôtel, nous possédons un hammam, un sauna et une salle de repos avec vu sur notre étang de baignade naturel.

Notre espace fitness et lui équipé d’appareils de dernières générations, tapie de course, elliptique, rameur, vélo, ballon de fitness et tapie.

Espérant que cette information vous servira ultérieurement nous vous remercions une nouvelle fois pour votre commentaire et vous prions Cher client de recevoir nos sincères salutations.

Franck Fleury,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
switzerland
Top Contributor
54 reviews 54 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed January 19, 2014 via mobile

We used to sleep in better rated hotels or at my parents place, but we thought that this hotel, closer to my parent's place would be an interesting alternative...but we were sooo wrong.
Actually we got the choice....either open the window and have to suffer under the bass beat and laughter of the party going on in the hotel or keep the window closed and suffocate because of the dusty air in the the room....pretty cool when you sleep with 2 kids in a room (....the second one coughed the whole morning afterward). So i am not a hotel specialist, but when you got the choice to either warn clients that there's gonna be the party of the year, or not say anything thereby p&ssing off the client with novotel for the next 20 years, what would your choice be....
And by the way, when the desk clerks tells you "the party will end in 10 minutes"...don't believe him

Stayed January 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franck F, Directeur général at Novotel Lausanne Bussigny, responded to this review, January 20, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you soon again in an Accor hotel, we remain.

Yours sincerely,
Franck Fleury,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fareham, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

Had an overnight stay with family en route to Swiss ski resort.

Pleasant welcome, child friendly play areas in reception.

Access to outdoor pool was locked.

Breakfast seemed expensive, would have been much cheaper if purchased with original online (Expedia) booking.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franck F, Directeur général at Novotel Lausanne Bussigny, responded to this review, January 20, 2014
Dear Guest,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Franck Fleury,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 8, 2014

Stayed at this hotel for 5 days over new year ,travelling with 2 children. Totally enjoyed our stay here. The hotel is very modern and clean. The staff are very helpful and polite. Small play/ t.v area for children, x-box, and computer which is free.
At first I was a bit worried about its location ,but you can catch the number 17 bus from outside hotel, which runs very frequently, and on time to Lausanne. It takes around 15/20 minutes via bus.
Taxis are too expensive, but the kids loved the buses ,and trains. If you havn' t booked a transfer, or hired a car, then I recommend you take a train from Geneva Airport, the bus number 1 which is directly outside train station ,then get onto the number 17 bus direct to the hotel.
The breakfast was lovely, I must say. .a really good variety ,and well cooked, although the scrambled egg was a bit cold, but still very tasty. We only ate once in the restaurant for tea. It was enjoyable ,but not a huge choice. The kids menu. .up to 12 years of age is quite good apart from the starters were not what many English children would eat....ie ...a tomato filled with cucumber. Perhaps a nice slice of garlic bread would have gone down well!
Couldn't fault our room, very comfy ,lovely bathroom ,and cleaned every day. The only problem I had was that I was debited twice for the stay. But I have been assured it will be credited into my account. Otherwise a lovely place, and extremely good value. We took a trip into Leysin...one of the mountain villages...it was beautiful....well worth a visit. Switzerland can work out expensive. .especially eating out, but it was worth it!

Room Tip: we were on the 2nd floor. Didn't hear any noise,although only view of car-park,which didn't...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franck F, Directeur général at Novotel Lausanne Bussigny, responded to this review, January 20, 2014
Dear Guest,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Lausanne Bussigny.
Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Best Regard's,
Franck Fleury,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 2, 2014

I stayed at this hotel twice. Once in January of 2013 and once in December of 2013, and they were two very different experiences.

The first time we stayed in this hotel we had a room on the fourth floor, which is, from what I understand, an upgraded room. It comes complete with a balcony and a Nespresso machine in the room, which are nice amenities to have.

The second time we stayed at the hotel, we were informed that it was undergoing renovations, so we stayed in a standard room on the second floor. No balcony, no Nespresso machine, and the shower was a little broken (which is not much of an issue because it is an easy fix for the hotel, and I'm sure they take the time to do it).

In general, the hotel is really clean and comfortable for a stay. It's a little outside Lausanne, so it's best for anybody who has a car (otherwise it's difficult to get to). Internet is free, so is parking. And, as usual, Novotel breakfasts are very nice, plentiful and tasty.

This is my hotel of choice in the Lausanne area.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franck F, Directeur général at Novotel Lausanne Bussigny, responded to this review, January 20, 2014
Google Translation
Chers clients,

Nous vous remercions d’avoir pris le temps pour votre commentaire à la suite de votre séjour au Novotel Lausanne Bussigny.

Je suis heureux de voir que vous avez apprécié votre séjour parmi nous ainsi que l’accueil que nous vous avons réservé.

Sachez que je ferai un retour aux équipes dans ce sens.

Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Cher client, en l’expression de nos sentiments les meilleurs.

Franck Fleury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Lausanne Bussigny

Address: 35 Route de Condemine, Bussigny-pres-Lausanne, Lausanne 1030, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne > Bussigny-pres-Lausanne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bussigny-pres-Lausanne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Lausanne Bussigny 4*
Number of rooms: 99
Official Description (provided by the hotel):
The Novotel Lausanne Bussigny is located 8 km from the centre of Lausanne, only a few minutes from the Exhibition Centre, the ideal location for a business trip to Lausanne. This 3 star hotel, set in peaceful surroundings overlooking Lake Geneva, boasts 99 comfortable rooms with free ADSL internet connection. The hotel features several meeting rooms for conferences. The restaurant and bar are open until midnight. Parking is also available. Hotel under renovation until August 2008. ... more   less 
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Also Known As:
Novotel Lausanne Bussigny Hotel
Novotel Bussigny Près Lausanne
Accor Bussigny Près Lausanne
Novotel Bussigny-Pres-Lausanne
Bussigny-Près-Lausanne Novotel

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