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“Good BUT..................” 2 of 5 stars
Review of Grand Hotel Seeschloesschen SPA & Golf Resort

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Grand Hotel Seeschloesschen SPA & Golf Resort
5.0 of 5 Hotel   |   Strandallee 141, 23669 Timmendorfer Strand, Schleswig-Holstein, Germany   |  
Hotel amenities
Lubeck, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good BUT..................”
2 of 5 stars Reviewed October 15, 2012

Pros:
Nice big room.
Cons:
Bed is too hard.
Not friendly staff.
Parking was very annoying. Was written on the site that parking is for free and although the staff found out that there was a mistake, they didn't give me the parking for free. Should I pay for their mistake? I don't call this good service!!!!
Staff informed me that shops are open on Sundays and after I drove 21 km. I find out that they have misinformed me!!!
They didn't bother giving me information of what the facilities are in the hotel.
Breakfast had bread but the variety was not really good as expected.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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56 reviews from our community

Traveler rating
    25
    12
    13
    4
    2
See reviews for
11
27
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Norwegian first
  • Any
English first
Stavanger, Norway
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 1, 2012

Luxury hotel with the most amazing restaurant in beautiful surroundings. The rooms are spacious and superb, some with a wonderful view over the sea. What was particular for the area were the beach and garden chairs; they look like something you would see in an old Poirot movie; what a wonderful atmosphere to experience! Highly recommended place!

Room Tip: Sea view is recommended
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Top Contributor
81 reviews 81 reviews
80 hotel reviews
Reviews in 49 cities Reviews in 49 cities
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed September 1, 2011

This may have been a top hotel and still claims to have a 5-star rating. Don't buy it. Although service was mostly good and the rooms are quite large, there were quite a few disappointments. My bathroom was no longer as clean as I would of expected. The little details were simply missing. This is not what you expect from a 5-star hotel. Fairly cheap products in terms of soap and shampoo as well. The furniture in the bedroom was also dated. The window out to the balcony is still from the 70's and the balcony door is the old school type where a lever raises the whole door so you can open it. Not really user friendly. The electronics in the room are also cheap and the minibar was the cheapest refrigerator I have seen in a hotel. Really quite shabby. Somehow the overall impression in the room simply wasn't what I would expect from a place like this. The garage of the hotel, as I came with car, was also old and dark. Lots of nice cars in there but the surroundings simply were not what I want to pay €14 a night for. Finally, we returned quite late as a group of seven. No one was at the reception to let us in. You can't use your room key to open the front door. Nevertheless, the night guy was supposedly on his tour of the hotel but he was obviously the only one working. Hence we waited for 30 minutes just to get inside. It was not really warm anymore and no one was happy about this. I can understand he has to do his rounds but when we also asked if we could still get food, he made it clear that if we were ordering something, he's be making it. In this price range to have ONE person in total working the night shift is a joke. I thought 5-star hotels had 24 hour receptions and room service. Oh well, I wish this place were better as the view from the rooms is spectacular and there are some positives. I found the breakfast buffet for example quite good and service there was very polite and helpful. Finally, we were here for an off-site and used a conference room for two days as well. Wireless LAN is annoying even though free. Hard to register and kept dropping the line. Further, the conference rooms don't have easily accessible power outlets so that you can work through the day. Have to either put your phone or laptop somewhere in the corner or go without power. Not good when working throughout the day as a group. Service also didn't go out of its way to keep our water and coffee supplies available. In summary, somewhat underwhelming at the Grand Hotel Seeschloesschen!

Room Tip: Make sure to get a sea view.....otherwise, what's the point.
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  • Stayed August 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ireland
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 7, 2010

Seeschloesschen bills itself as a "superior five star hotel". Ok, let's put it to the test: service - excellent, all very nice and friendly, very well trained too. Food - lovely, great breakfast buffet (with free bubbly), lovely dinners. Location - wow, directly on the beach (take a room with sea view, it's worth it!!) and at a leisurely five-minute stroll to 'downtown' Timmendorf (it's small, full of luxury boutiques, but quite charming). The spa is gorgeous, and the outdoor swimming pool is lovely, especially as both is open until 10pm. But - and there just shouldn't be a 'but' for a five-star, should there? But: no water bottles in the rooms (nice fruit and biscuit plates though as a welcome), no conditioner in the rooms or even available upon request (when we asked for it at the reception we were told to go downtown - what, before or after showering??), my friend detected a few cracks in the wash basin, some sediment in the shower (the bathroom looked a bit tired all round) and a draft from the window. A few other small issues, nothing that would shock you too much, but just not quite "superior five star". Especially the water bottle and the conditioner should be an easy fix! The clientele is well-healed Hanseatic, mostly elderly, but a few families around too. Good hotel, but not great value for money.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Copenhagen, Denmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 20, 2010

Perfect service. Huge rooms with wonderful views and fantastic food. Half board is a great bargain and the quality of food is excellent. We will surely come back one day and be spoilt here. Children aged 7 and 10 love being here. Great square swimmingpool and basement rooms with table tennis etc.

  • Stayed April 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
79 reviews 79 reviews
56 hotel reviews
Reviews in 48 cities Reviews in 48 cities
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed November 30, 2009

Perfect place for a get-away weekend. We had a deal which included a superiorroom with seaview and 2 x 5-course dinners were also included. The room was huge, 42 m2 with a big balcony, bathroom with both tub and shower and on top of that, there was an extra separat toilet.
The welnesscenter was very good, large pool and different kind of saunas/steambath. The dinnerarrangement was of high standard and the breakfastbufet had many nice features including a glass of sekt.
Service was outstanding and it was a pleasure to stay at this great hotel. We'll be back!!

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Seeschloesschen SPA & Golf Resort

Address: Strandallee 141, 23669 Timmendorfer Strand, Schleswig-Holstein, Germany
Location: Germany > Schleswig-Holstein > Timmendorfer Strand
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #9 of 28 Hotels in Timmendorfer Strand
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Seeschloesschen SPA & Golf Resort 5*
Number of rooms: 130
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