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“Good value, good service, but old style” 3 of 5 stars
Review of TRYP by Wyndham Bad Bramstedt

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TRYP by Wyndham Bad Bramstedt
4.0 of 5 Hotel   |   Am Koehlerhof 4, 24576 Bad Bramstedt, Schleswig-Holstein, Germany   |  
Hotel amenities
Ranked #1 of 5 Hotels in Bad Bramstedt
A TripAdvisor Member
“Good value, good service, but old style”
3 of 5 stars Reviewed August 20, 2012

The hotel has a great location for a visit to Hamburg, it provides good value for money (including free wifi), the staff ensure great service and we enjoyed a nice, rich breakfast. However, the interior of the hotel - reception, rooms and restaurant - is marked by the years: old style, with dark, outdated colors. More light, new fresh colors and new furniture would, indeed, improve the rating of this hotel.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Groningen, The Netherlands
Top Contributor
80 reviews 80 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed August 11, 2012

Dear Madam/Sir,

after a long drive from Holland we were happy to arrive in the hotel and would be able to enjoy the buffet in the restaurant as adviced by the front desk.

When we came into the restaurant the waiter asked: are you part of a group; answer no we are just guest staying in the hotel and would like to eat. Next question: do you have "halfpension"; answer no we are just guest in the hotel and would like to eat.

The answer was: you cannot eat here you need to go to the Bistro. I asked him whether he thinks I am crazy or he is crazy. Then his boss came and: it was a mistake and the excuse was ( this one is used worldwide): sorry sir but this gentleman is new!!!!

Our appetit was gone and we eat in the Bistro. I complained at the front desk but more than sorry was not possible. We will discuss it with the management.

We have a company and once a person treats a customer like that he can go.

We had a reservation in Malmö for next week but although it was prepaid and we will not get the money back: Accor is out at this moment.

We travel on all continents for more than 30 years but that has not happened before.

Thanks Accor.

Best regards,

Rudi Olinga (rudi.olinga@gmail.com)

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2012 via mobile

I stayed at the Mercure Hotel Koehlerhof in Bad Bramstedt to attend Wacken Open Air 2012. Overall it was a nice experience. The rooms are pleasant with a fantastic view of the surrounding countryside, as the 12-story hotel is by far the largest building around. The staff was friendly and courteous and the breakfast buffet was exceptionally diverse compared to what I am used to at similarly priced hotels in the US. My only complaint would be that the WiFi internet access was €4 a day, which seems silly, especially as nearly every hotel I have been to in the last 3-4 years offers this for free. Regardless, the hotel was comfortable, the food was good (great food and beer at the bar too) and the service was accommodating. I would recommend this hotel for a stay near the outskirts of Hamburg.

Stayed August 2012, traveled solo
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Additional Information about TRYP by Wyndham Bad Bramstedt

Address: Am Koehlerhof 4, 24576 Bad Bramstedt, Schleswig-Holstein, Germany
Location: Germany > Schleswig-Holstein > Bad Bramstedt
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Bad Bramstedt
Price Range (Based on Average Rates): $
Hotel Class:4 star — TRYP by Wyndham Bad Bramstedt 4*
Number of rooms: 134
Official Description (provided by the hotel):
The 4 star Mercure Koehlerhof Bad Bramstedt with 134 rooms is located in a quiet park in the centre of Schleswig Holstein. Our hotel is only 5 minutes from the city centre, approximately 4 km from the A7 motorway and 45 km from Hamburg airport and the city of Kiel. Relax in our pool and sauna area with beauty and massage treatments. In our 2 restaurants and one snack bar we will spoil you with varied cuisine. Our 15 spacious meeting rooms are designed to make your function a success. ... more   less 
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Also Known As:
Mercure Bad Bramstedt

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