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“Nowhere near Dusseldorf Airport!” 2 of 5 stars
Review of Mercure Duesseldorf Airport

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Mercure Duesseldorf Airport
4.0 of 5 Hotel   |   Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Novotel Duesseldorf Airport)   |  
Hotel amenities
Ranked #6 of 26 hotels in Ratingen
Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Nowhere near Dusseldorf Airport!”
2 of 5 stars Reviewed June 21, 2013

Everything about this hotel was fine - except for its misleading name. From Dusseldorf Airport to Mercure Dusseldorf Airport, I was charged a 30 Euro taxi fare, one way - the hotel reception confirmed that was the correct fare.
For a one night stay at an "airport" hotel, adding 60 Euro to the stay makes it very poor value.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review, June 28, 2013
Dear guest,
thanks a lot for your time you spent in rating our services und your suggestions, which are very helpful for us to optimize our services.
It's a pitty you didn't get any information regarding our shuttle Service from and to the airport, usually you get this information if you do reservations It would be helpful for us to know how you made your reservation to avoid this problems in the future.
We would be pleased if you could mail us this Information to jo.dahmen@grandcityhotels.com.
Thanks a lot in advance.

With best regards from Ratingen.

Jo Dahmen
General Manager
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188 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 16, 2013

I have used this hotel several times. It is good value for money. The rooms are clean and well appointed, the food is good and the staff very helpful. It is 10km from the airport and ideal for those who need a hotel close o the airport but don't want the high cost.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review, May 22, 2013
Dear Guest,

thanks a lot for your time you spent in rating our services und your suggestions, which are very helpful for us to optimize our services.
We would be pleased to welcome you again during your next stay in our region.
With best regards from Ratingen.
Your team of the Mercure Düsseldorf Airport
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Blackpool, United Kingdom
Top Contributor
56 reviews 56 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 26, 2013

I have stayed here 4 times. I select this hotel if I am flying via Dusseldorf and need a night over. The shuttle bus charge is good value , the food in the restaurant is always excellent with very good deals. Beer, wine perfect and not so expensive. Hotel staff at the front desk and in the restaurant are always excellent. Rooms are basic, maybe a little dated but it's all you need. I work well at the desk and the plane noise never bothers me when sleeping etc. The bar area is also good. I usually arrive late, have a meal and leave early and always get a good sleep. In summer months the rear terrace is great to sit out and eat.

Room Tip: I have had 4 rooms in different places but had a good sleep in all of them.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
74 reviews 74 reviews
29 hotel reviews
Reviews in 46 cities Reviews in 46 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 21, 2012

A simple hotel, situated in a quiet location, a little off the beaten track, located near a couple of other budget hotels. The hotel seems to cater for those flying out of Dusseldorf airport, and business travellers visiting the Messe. There was ample free parking provided.

The name suggests that it’s an ‘airport hotel’ – but infact it’s quite a drive – and I’m unsure if the hotel offers a shuttle service.

Within about 5 minutes you can drive to a more populated area where there are a number of restaurants, including a particularly good Italian. Unless you drive it’s a little while to wait for a taxi, but you can wait in the reasonably priced bar.

The rooms were basic and very clean, with a late bar and more than adequate breakfast, albeit an additional charge.

If you have an early flight and need to stay relatively near the airport then the Mecure would be a good choice – but not ideal for anything more than 1 or 2 nights.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review, December 23, 2013
Dear Guest,
thanks a lot for your time you spent in rating our services and your comments, which are very helpful for us to optimize our services. Our hotel is offering an airport shuttle during the period of 5am to 11pm for € 9,00 per Person.
We would be pleased to welcome you again during your next stay in our region.
Merry x-mas for you and all the best for 2014!
With best regards from Ratingen.
Your team of the Mercure Düsseldorf Airport
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Blaasveld
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2012

Compared to the Mercure Duesseldorf Ratingen this hotel is located in a more quiet location (no back ground noise of highway), the rooms were slightly more comfortable and also had an extra inside door, which excludes hallway noises. Breakfast was slightly less good. Only bad point was the hard pillow, I will surely inform whether they also have soft ones next time I go there.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mercure Duesseldorf Airport

Address: Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Novotel Duesseldorf Airport)
Location: Germany > North Rhine-Westphalia > Ratingen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 26 hotels in Ratingen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Duesseldorf Airport 4*
Official Description (provided by the hotel):
The Mercure Dusseldorf Airport is a 4 star hotel conveniently located at the Breitscheid interchange of the A52 and A3, close to Dusseldorf Airport (13 km) and the exhibition centres of Dusseldorf (13 km) and Essen (10 km). The hotel has 119 modern refurbished rooms and seven meeting rooms for up to 250 people. Enjoy our Kornkammer bar and Quecke restaurant with summer terrace offering a range of gourmet cuisine. Relax and keep fit with our outdoor pool and fitness area. Airport shuttle service. ... more   less 
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Also Known As:
Mercure Hotel Ratingen
Novotel Ratingen
Mercure Hotel Duesseldorf Airport

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