Welcoming porter gave excellent impression and was very helpful. Car park is quite small and we were lucky to get in it- bit pricy. Great location in midst of old mills though the hum from the water turbine under our building could have been an issue in summer with windows open. Small pool but did not use as naked swimmers had taken over even though I checked with reception and they said it was a costumed pool. The city is lovely with great walks.
Mealtimes at the hotel were a bit fraught as in the mornings (especially on Sunday) they seem to find it hard to cope with numbers. There was also an incredibly rude maître d’ who made me cry with his attitude and side remarks during the special meal I had booked for us. In all the hotels I have stayed I have never had this experience before – when my partner spoke to him about it he apparently did not speak English…. Another time we might stay in the sister hotel and hope for a better response.
- Also Known As:
- Bergstrom Hotel lüneburg
- Official Description (provided by the hotel):
- Our historical and lovingly renovated hotel buildings form a unique waterfront setting in the heart of the medieval town of Lüneburg. The comfortable guest rooms, junior suites and suites of our 4-star-superior property are integrated in medieval water mills, water towers and warehouses all located on the historical harbour front of the 1000-year-old hanseatic city. The hotel complex, consisting of 7 buildings with 2 restaurants, piano bar, wine shop, beer garden, waterfront deck, indoor pool, sauna, solarium and fitness, offers breathing space, diversity and relaxation for all seasons. ... more less
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