My husband and I are just back from a coach tour of the Black Forest and stayed at this hotel.It has 4 stars but no air conditioning in temperatures around the 30's we think this is shocking. On the first evening I requested a fan for the room and was told there were none. The next morning I went to reception and told them I was unwell and needed a fan, we then got one.The staff were not very pleasant and we all felt we were treated like second class citizens. Breakfast for us was at 08.30 not one minute earlier! In the evening at 18.30 we were put into a room downstairs which did not even have windows and were given our dinner, no choice apart from take it or leave it.Some of us opted for tap water(perfectly drinkable) as they charged 5.10 euros for a bottle. Other guests seemed to be made welcome, but our thinking is that if you are from the UK they are not interested.
- Official Description (provided by the hotel):
- The premier address in Villingen Schwenningen. This modern 4 star boutique hotel in the centre of town offers 86 rooms and suites with first class amenities including satellite and Premiere Pay TV, minibar, safe, high speed Internet and WLAN. Facilitiesinclude the Mediterranean restaurant with Grands Vins Mercure, room service, a 24 hour lobby bar and cafe, a spa with gym, sauna and steam bath as well as 6 conference and function rooms. Partner of the Konigsfeld golf club. ... more less
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