Stayed here for 1 night on a business trip.
Having booked a non-smoking room I was allocated a smoking room, but not told, so I had to discover this myself and go back to reception. The receptionist said they were full but I said I would need to change hotel if non-smoking not available and she managed to find me one.
Room was good, clean and plenty big enough for work. Breakfast was pricey at 20 Euro, but had a full range of hot and cold food - all self-service and nice big tables.
Returned to the hotel to use the free shuttle late afternoon to be told it was fully booked for the next 21/2 hours - would have been nice to be informed of the need to reserve a seat when I asked about the shuttle timings. Had to take a taxi which cost about 20 euro.
Would use the hotel again as it is convenient for the business area I was working in, but not happy about the smoking room assumption - its not a lifestyle choice to avoid smoking diseases - so when I prebook non-smoking that is what I expect to get.
- Official Description (provided by the hotel):
- The four-star NH Frankfurt Rhein-Main is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more less
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- Also Known As:
- Nh Frankfurt Rhein - Main Hotel Raunheim