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“Not a five star!” 4 of 5 stars
Review of Parkhotel Frank

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Parkhotel Frank
5.0 of 5 Hotel   |   Sachsenweg 11, 87561 Oberstdorf, Bavaria, Germany   |  
Hotel amenities
Ranked #5 of 46 hotels in Oberstdorf
1 review
3 helpful votes 3 helpful votes
“Not a five star!”
4 of 5 stars Reviewed May 20, 2013

We recently went to oberstdorf to celebrate my mothers birthday. Lovely place, big rooms, lovely possible a little too overbearing hosts, but ut seemed the servers had just started their apprenticeship.. Really strange.. One more point, the wifi in the rooms was really an issue, i.e lowest reception and the signal stopped randomly. For a five star, a no no. Recptionist seemed aware when i mentioned it, but not in a position to address it while we were there. Foods: check out the restaurants outside too, although it was quiet good. One of their black current ice cream creations was ootw. So enjoyment w a few drawbacks and definately a five star price!

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Shanghai, China
Top Contributor
58 reviews 58 reviews
44 hotel reviews
Reviews in 38 cities Reviews in 38 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed February 7, 2013 via mobile

The best with this hotel is the service which is very personalized and special. The hotel also has some great rooms. I stayed at the junior suite and the room was really nice and modern without taking away the "mountain-traditional" feel. The spa area is bigger and more extensive than I ever expected and although its not 100% fitted out to my taste (some type of southern-European feel) it's still very nice. Only real let down is that the Internet connection is at best very, very slow.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 28, 2012

The Parkhotel Frank is a most welcoming establishment. Staff do everything in their power to your stay as comfortable and enjoyable as possible. The lounges and dining room are beautifully laid out and furnished and the garden is an oasis of beauty and calm. An enormous amount of effort has gone into making the hotel what it is.
We stayed there in early July 2012. We were amongst the tiny minority of non German speaking guests but the staff went to great lengths to look after us. This included translating the menus each day and presenting them very nicely at our table.
The hotel is quietly located just on the edge of Oberstdorf, about 3 minutes walk from the Kur Park and the pedestrianised shopping area and perhaps 8 minutes walk from the train and bus stations. The views to the rear and side of the hotel are of mountains and meadows with the ski jump and Nebelhorn cable car forming the backdrop.
We encountered just two problems with the hotel, one major, one minor. The major problem was sleep quality, due mainly to the use of poor quality bedding and bed linen. It was strange really that that the finest quality linens graced the tables in the dining room and were changed after every meal while the beds were dressed in low maintenance synthetics. This poor bedding gave a hot sticky and generally poor sleep experience. When we raised this with reception an effort at remediation was made by spreading a single better quality sheet across portion of large bed. While it made a slight improvement it was hardly what one expects in a five star bedroom.
The lesser problem concerned the so-called "Gala Candlelit Dinner" on Sunday evening. There were no candles but of greater concern was the lack of choice on any of the courses. The Gala Dinner is a disguise for pre-prepared, mainly cold, dishes. It must be staff night off in the kitchen so the waiting staff raid the refrigerator and serve what was prepared on Saturday. We were asked to dress up for the occasion. Expectations were high but the dinner was a huge disappointment.
Overall this is a lovely place to stay and the food (except the Gala Dinner) was excellent. We look forward to visiting Oberstdorf again, but until we hear they have improved the bedding situation we wont be going back to Parkhotel Frank

Room Tip: We stayed in Room 79 which offered a good view (across a small road and a low building) to the mount...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Parkhotel Frank

Address: Sachsenweg 11, 87561 Oberstdorf, Bavaria, Germany
Location: Germany > Bavaria > Swabia > Oberstdorf
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 46 hotels in Oberstdorf
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Parkhotel Frank 5*
Official Description (provided by the hotel):
Five stars for zest for life! Elegant Parkhotel Frank, a family owned and managed Leisure and Wellness Hotel is the Southern Most 5-star hotel in Bavaria's beautiful Allgau region located in the village of Oberstdorf and will not leave you with any wish not being fulfilled. Family Frank and their team are hosts by heart in an atmosphere filled with joy, warmth and style. The mountains surrounding the hotel along with the ,,premium class" healthy climate combined with culinary delicacies and a brand new SPA highlight will create a pleasant and memorable holiday experience. Parkhotel Frank with its 81 rooms is situated at the southern edge of Oberstdorf village center - with an incredible view of the mountains surrounded by a spacious garden with natural pool and greens. A magnetic location for summer guests! If you enjoy nature, outdoor activities or if your preference is a relaxing treatment for body and soul, let us pamper you! You will enjoy the wonderful panoramic mountain views of the Bavarian Alps, the countless, attractive hiking and mountain bike trails ideally prepared for all levels of expertise. The region Oberstdorf/Kleinwalsertal offers 6 mountain railways. Enjoy playing on exquisite golf courses or go downhill or cross-country skiing on the nearby tracks and slopes. At the hotel you will find a perfect rest in our newly designed SPA area ,,WellEtage" on 5,400 square feet with lots of space for relaxation and wellbeing: Your relaxation program may include an indoor pool (30 x 54 ft), sauna landscape, specially designated rooms for silence and peace, a wellness bar and a gym as well as a team of therapists for high quality SPA treatments Regain energy from the magical nature of the Upper Allgau region. By the way, the hotel is also a perfect spot for families. World famous sights including Neuschwanstein castle or UNESCO protected Lake Constance with its lake festival stage at Bregenz and the flower island Mainau are located not far away. No matter if you are a family or gourmet person, a fan for nature or SPA - Parkhotel Frank is a refuge for (almost) every need for a perfect holiday. Explore our world filled with zest for life ... We are exclusive but yet down to earth. Here in Germany's Southern Most 5-star hotel people who are visiting as guests but will leave as friends. You may look forward to these services which are included in all rates: Garage parking or shuttle-service from the train station Oberstdorf, free WiFi in room and throughout the entire hotel, iPad rental, cosy bathrobes and comfortable slippers in your room, free use of the brand new wellness and SPA area including indoor pool, saunas, lots of space for relaxation, gym, wellness bar, free participation in outdoor and leisure programs, large children's play room, 15% discount on green fee on all Allgau golf courses and much more... Parkhotel Frank in Oberstdorf is member of Allgau Top Hotels and Partner of WellVital and child-friendly Bavaria. ... more   less 
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