We stayed for the first time in this hotel in May 2009. At the time, the restaurant meals were of a very good standard, and the hotel owner went from table to table in the evening to check if everything was to his guests' liking, and listened to suggestions for improvement. We stayed 10 days, enjoyed our stay very much, and another guest at a nearby table commented that the hotel was near to perfection.
We had the opportunity to go back recently, 3 years later, and our opinion of the hotel could not have changed more radically : we would now not consider coming again and could not recommend it at all.
Although the breakfast buffet is still adequate, the evening meals are to be avoided at all costs. Some vegetarian dishes had what were visibly reheated leftovers, instead of freshly cooked fresh vegetables. This was particularly shameful when it occurred on a gala night evening, after a similar vegetarian dish had been properly prepared another evening. Another time, a dish with wok vegetables and noodles was laced with old carrot and courgette bits, that were no longer whole, and which I lined up on the periphery of the plate to illustrate the problem. Three meat dishes were inedible, too tough to chew. The waiters were on the whole less friendly than 3 years ago, and menu choices were too often incorrectly served.
After we had an especially bad evening meal, we complained to the owner, and the next day we finally had a good evening meal, but it was the only one. The day after, we had two especially ghastly meals. On departure, we spoke to the hotel owner, again mentioning the poor meals, and he had the audacity to say that he hopes that nevertheless we will come back! We repeated that the cuisine standards have dropped, that it is bad enough to endure several bad meals, and that having to pay for such meals is even worse. He did not offer to refund the sub standard meals, which should have been a minimum gesture on his part.
The common areas are a bit dated and would need upgrading. The hotel entrance has several wide stone steps to negotiate, and the poor porter still has to overcome these with guests' luggage on a trolley. My suggestion of an underground car park was noted 3 years ago, but nothing has happened since. Indeed, this time the owner no longer toured the tables in the restaurant and seems to have lost interest in pleasing his guests.
- Official Description (provided by the hotel):
- Hotel Schüle's Gesundheitsresort & Spa is blessed with a wonderful location in the southern outskirts of Oberstdorf, offering an incomparable view of the mountain scenery. Since 1930, this hotel has been among the most traditional establishments in town and is the ideal place to get away from it all.The property has been awarded for its wellness treatments and assistance provided by two medical specialists and several therapists. Enjoy a stay in stylish surroundings and profit from the excellent service which will set this experience apart from any other.The tastefully furnished rooms are appointed with bathtub or shower, toilet, hair-dryer, telephone, fax and wireless internet connection, radio, satellite TV and safe. Some of the rooms are also equipped with fridge and balcony with great panoramic views.Schüle’s restaurant serves some of the best dishes and wines. The restaurant provides high quality products, healthy cooking, creative recipes and different diet menus.Recover and relax in the 2.200 m² wellness area with a comprising panorama indoor swimming pool, salt grotto, tepidarium, aroma grotto, Finnish and bio sauna, steam bath and a lot more. Bath like the emperors in the copper bathtub in the superbly decorated room or relax during a cosmetic treatment, based on aesthetic oils.Stay fit with Schüle’s free active program – a range of fitness and outdoor activities like yoga, reiki, gymnastic and guided hikes. Furthermore the hotel organizes regular chamber concerts, folk music evenings and author readings to make your stay even more pleasant. ... more less
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