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“quality maintained over the years” 4 of 5 stars
Review of Moevenpick Hotel & Casino Geneva

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Moevenpick Hotel & Casino Geneva
5.0 of 5 Hotel   |   20, Route de Pre-Bois, Meyrin, Geneva 1215, Switzerland   |  
Hotel amenities
Ranked #1 of 2 Hotels in Meyrin
Certificate of Excellence 2014
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“quality maintained over the years”
4 of 5 stars Reviewed March 9, 2014

I have been staying at the hotel for the past 10 years every January. The hotel hasn't changed. Very well maintained, neat, and has always had a very good spread of breakfast.
The restaurant does not have a good choice of meals for dinner.
The menu too hasn't changed over the years.
The food is very expensive. Very well informed concierge specially Daniel who helped me out with my local mobile SIM card.
Staff is friendly . Convenience of shuttle to the airport every 20 minutes. Far from the city but very close to the airport and the exhibition centre. Massive rooms. Got a room which did not have enough light but they arranged for a floor lamp immediately . Secure because of the access card

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, March 13, 2014
Dear Madam/Sir,

many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Htel & Casino Geneva. Feedabck from a regular cleint such as yourself is encouraging and rest assured that this is shared with the team.

We hope we will have the pleasure to have you back with us an 11th time next year

Kind regards

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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563 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sudbury, Canada
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 19, 2014

This hotel is clean and tidy, the rooms are generally spacious for European standards but it was very expensive for a sleepover hotel near the airport.

If you have an early morning flight and don't mind paying a little extra its a good place to stay. However, I would still recommend staying closer to the main part of town and get up early for a shuttle. They do give you a free subway pass but I would still recommend staying in the heart of the city if you are going to pay 350$CDN for an airport sleepover.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 21, 2014
Dear Adrian M,

many thanks for taking the time to post your comments further to your stay here at the Mövenpick Hotel & Casino Geneva. Receiving direct feedabck from our cleints is always a postive sign of recognition.

I have taken good note of your comment relative to the price of the accommmodation and can assure you tat we do propose very similar rate than othe facilities of the same quality in the aiport area; on the other hand, 5 satr hotels of the city centre are very often more expensice than what we propose.

Thankign you again

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 17, 2014

The Movenpick is a very convenient and good hotel. Its nothing special and there are other hotels in the same area that offer better value for money but the staff are super friendly and welcoming even at the restaurants they remember guests and chat to them. The gym facilities in the hotel are good but the sauna facilities in the gym across the way are awful - don't even bother going there.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear travelight06,

Many thanks for taking the time to post your feedback further to your stay with us here at the Mövenpick HOtel & Casino Geneva.

True it is that we do not have sauna facilities bu we are working on it: I will of course share your comments with the managment of the GYm facilities

Your Sinccerely

Nicolas Meylan
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London
Top Contributor
202 reviews 202 reviews
45 hotel reviews
Reviews in 60 cities Reviews in 60 cities
191 helpful votes 191 helpful votes
3 of 5 stars Reviewed February 14, 2014 via mobile

Conveniently located near the airport (bring earplugs if you sleep lightly), this large charmless place serves its purpose. The smallish rooms have been modernized, the bed is comfortable, there are international electrical outlets, towels and bathrobes. The internet after many complaints is finally free. but not the bottle of water , charged at 7CHF (about 4 GPB or 8USD) which for an alleged 5 star (incredible for what is a very good 3 stars, no luxury or top service here). The day staff is helpful and nice, the night staff more rough. Everything you complain about is your doing or your company's, no empowerment of the staff here. Breakfast is generally not included in your corporate rate and is just average. Room service came on time but the pizza was dry and probably frozen (not its price though). The only place worth is eating at is the Japanese restaurant but you need to reserve when you book as it gets filled up (nothing else near the hotel 30 min to the city center). Only use if you must sleep near the airport. The adjoining casino is not everyone's cup of tea.

Room Tip: The road side might be a bit less noisy than the airport side, it is earplug territory.
See more room tips
  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear travelistanr1,

Many thanks for taking the time to post your feedback further to your stay with us here at the Mövenpick Hotel & Casino Geneva.

I was sorry to read your comments relative to your perceived quality level and value for money you gelt were given.

OBviously from what you described we have failed to bring you what you were expecting, I however hope you will give us anoher chance to serve you in the near future so we can reddeem ourselves

Youor Sincerely

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 11, 2014

We cannot speak highly enough of this top class hotel. Everything and everyone were totally professional and helpfull.
Food and drink prices are reasonable.
Tip, book the Japonese resturant! It is always full.

Thanks to all the staff for a very pleasant stay.

Room Tip: Try and get a high room for fantastic views
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear Euro_D1255,

Many thanks for taking the time to post your feedback further to your stay with us at the Mövenpick Hotel & Casino Geneva.

Great to read your lovely comments on service and staff and rest assured that this will be shared with the team.

Your Sincerely

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 9, 2014

Well located for airport, easy transfer. Front desk staff helpful. Room clean. Bathroom small but clean. Only one Of three restaurants open on a Sunday night. Staff in Casino incredibly rude when we asked if we could eat there. OK for a brief stopover at airport but 5* is pushing it!!

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear Rafiki_jock,

Many thanks for posting your feedback further to your stay with us here at the Mövenpick Hotel & Casino Geneva.

I was sorry to read your comments relative to the poor service you have encoutered at the Casino and rest assured that I will share this with the Management of the Casino.

Thanking you again and looking forward to welcoming you back

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2014

I've stayed in the Mövenpick several times on business trips. It is located near the airport with a free shuttle service every 20mins. The staff is very friendly and I was always given a warm welcome. The rooms are neat and clean with a nice bathroom that has a loudspeaker hooked up onto the TV/iPod station so you don't miss any news while taking a shower ;-) Moreover, it features a nice bar/pub area next to the reception where you can get snacks and drinks as well as a restaurant in the back with a good choice of dishes. The gym in the 14th floor is very nicely equipped with cardio machines, weight machines and free weights. For those who like gambling, the Geneva Casino is just next door.
All in all I find this a good and spotless hotel but compared to other 5* hotels also not outstanding. I'd say it's a very good 4* hotel. The only annoyance that I had (and more than once) is the lift that needs to be operated with the room card and often only works after several tries.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear Mbieri,

many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Hotel & Casino Geneva.

I appreciated your nice comments relative tour service and faciities and will surely share them with the team; I have also noted your remark relative to the mal functioning card reader in our elelvator and will see with our maitenance that this is checked

Looking forward to welcoing you back

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel & Casino Geneva

Address: 20, Route de Pre-Bois, Meyrin, Geneva 1215, Switzerland
Location: Switzerland > Canton of Geneva > Geneva > Meyrin
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Meyrin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel & Casino Geneva 5*
Number of rooms: 350
Official Description (provided by the hotel):
Located in Geneva in the French part of Switzerland , close to the airport and Palexpo, the 5 stars upscale moevenpick hotel and casino Geneva has recently renovated his 350 Privilege bedrooms. Offering a Japanese and an international restaurant, bars, a large conference centre for seminars and congress and an in-building parking, this hotel is ideal for business as well as for leisure, with attractive prices and packages. ... more   less 
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Also Known As:
Moevenpick Hotel And Casino Geneva
Geneva Moevenpick Hotel

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