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“Superb Airport hotel” 5 of 5 stars
Review of Moevenpick Hotel & Casino Geneva

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Moevenpick Hotel & Casino Geneva
5.0 of 5 Hotel   |   20, Route de Pre-Bois, Meyrin, Geneva 1215, Switzerland   |  
Hotel amenities
Ranked #1 of 2 Hotels in Meyrin
Certificate of Excellence 2014
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Superb Airport hotel”
5 of 5 stars Reviewed February 11, 2014

We cannot speak highly enough of this top class hotel. Everything and everyone were totally professional and helpfull.
Food and drink prices are reasonable.
Tip, book the Japonese resturant! It is always full.

Thanks to all the staff for a very pleasant stay.

Room Tip: Try and get a high room for fantastic views
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear Euro_D1255,

Many thanks for taking the time to post your feedback further to your stay with us at the Mövenpick Hotel & Casino Geneva.

Great to read your lovely comments on service and staff and rest assured that this will be shared with the team.

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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563 reviews from our community

Traveler rating
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    90
    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Andover, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 9, 2014

Well located for airport, easy transfer. Front desk staff helpful. Room clean. Bathroom small but clean. Only one Of three restaurants open on a Sunday night. Staff in Casino incredibly rude when we asked if we could eat there. OK for a brief stopover at airport but 5* is pushing it!!

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear Rafiki_jock,

Many thanks for posting your feedback further to your stay with us here at the Mövenpick Hotel & Casino Geneva.

I was sorry to read your comments relative to the poor service you have encoutered at the Casino and rest assured that I will share this with the Management of the Casino.

Thanking you again and looking forward to welcoming you back

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2014

I've stayed in the Mövenpick several times on business trips. It is located near the airport with a free shuttle service every 20mins. The staff is very friendly and I was always given a warm welcome. The rooms are neat and clean with a nice bathroom that has a loudspeaker hooked up onto the TV/iPod station so you don't miss any news while taking a shower ;-) Moreover, it features a nice bar/pub area next to the reception where you can get snacks and drinks as well as a restaurant in the back with a good choice of dishes. The gym in the 14th floor is very nicely equipped with cardio machines, weight machines and free weights. For those who like gambling, the Geneva Casino is just next door.
All in all I find this a good and spotless hotel but compared to other 5* hotels also not outstanding. I'd say it's a very good 4* hotel. The only annoyance that I had (and more than once) is the lift that needs to be operated with the room card and often only works after several tries.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 18, 2014
Dear Mbieri,

many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Hotel & Casino Geneva.

I appreciated your nice comments relative tour service and faciities and will surely share them with the team; I have also noted your remark relative to the mal functioning card reader in our elelvator and will see with our maitenance that this is checked

Looking forward to welcoing you back

Your Sincerely

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 8, 2014

A nice standard airport hotel however the lack of internet connection in both rooms we were offered spoiled what was otherwise a good stay. The first room was changed as it had a stale smell, staff happy to offer an alternative. By the time we called reception to advise of lack of connectivity they said the hotel was busy and probably this was the reason. She did offer a new room at that time which might have a signal but the kids were settled ready for bed. On check out in the am the staff said they weren't surprised as that room was known to have no signal! However the first room we were allocated also had no signal. I wouldn't chose to stay here again for that reason which is a shame because great proximity to Geneva airport, 5 min transfer and regular shuttle. Tram took 20 mins into centre with free transport tickets. Beds great, ver comfortable and clean rooms. Nice touch with piano player in bar. G&T CHF 22 which seemed steep. An expensive 4 star. The reception staff took bar bill off in compensation for no internet which was CHF 40 which was a nice gesture but would much rather had signal!

Room Tip: Ask on arrival for internet availability if you rely on this
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  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 13, 2014
Dear Miss Fickle,

Many thanks for taking the time to post your comments further to your stay with us here at the Moevenpick HOtel & Casino Geneva.

I was sorry to read your disapointment with reference to the missing internet connection and I will see with our IT department that this is looked into as soon as possible.

With Kind regards

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tripoli, Libya
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 26, 2014

i liked every single detail about the this hotel. staff were so helpfull. Location was very practical and quite, just 5mnts from GVA airport and calm at the same time. the Bar and the piano was wondefull.

Room Tip: i cant remember where my room located , but i do remeber that it was in the 10th floor .
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 13, 2014
Dear Iman 2014,

Many thanks for taking the time to post your comments further to your stay with us here at the Moevenpick Hotel & Casino Geneva. Comments such as yours are true reward for our daily work to service as best as we can our clients.

I will pass on your comments to the bar team and the pianist wjo will I am sure appreciathe the feedback

Kind regards

Nicolas Meylan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 22, 2014

I've given the hotel an extra two stars for finally providing free wireless. Other than that everything stays the same - great location, good service, excellent Japanese restaurant in the basement. Sadly, my early flights have always been too early to sample breakfast.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 13, 2014
Dear Pwarne,

many thanks for taking the time to post your comments further to your stay with us here at the Moevenpick Hotel & Casino Geneva. Comments such as yours are a true encouragment for continuing our daily strive to bring our clients 100% satisfaction.

Indeed we have decided lately to grant free Wifi to our corporate clients and I am happy to read that you are enjoying this new service. I will also pass your comments reference to your Japanese restaurant

Looking forward to welcoming you back soon

Kind regards

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 22, 2014

Great hotel, close to the airport, but no noise from the aircraft! We booked an Agoda special which included the most amazing breakfast buffet we have ever seen.
We loved the fact that it was so close to the Trams which gave us easy and quick access to Geneva centre.

Room Tip: Ours had a great view and was high up on the 12th Floor
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, February 13, 2014
Dear Cheryl C,

Many thanks for taking the time to post your comments further to your stay with us her at the Moevenpicl Hotel & Casino Geneva. Comments such as yours are a true reward for our efforts to try to bring you total satisfaction.

Rest assured that your comments will be shared with the team who particularly enjoy receiving dirct feedback from our guests

Kind Regards

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel & Casino Geneva

Address: 20, Route de Pre-Bois, Meyrin, Geneva 1215, Switzerland
Location: Switzerland > Canton of Geneva > Geneva > Meyrin
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Meyrin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel & Casino Geneva 5*
Number of rooms: 350
Official Description (provided by the hotel):
Located in Geneva in the French part of Switzerland , close to the airport and Palexpo, the 5 stars upscale moevenpick hotel and casino Geneva has recently renovated his 350 Privilege bedrooms. Offering a Japanese and an international restaurant, bars, a large conference centre for seminars and congress and an in-building parking, this hotel is ideal for business as well as for leisure, with attractive prices and packages. ... more   less 
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Also Known As:
Moevenpick Hotel And Casino Geneva
Geneva Moevenpick Hotel

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