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“Swiss efficiency” 4 of 5 stars
Review of Moevenpick Hotel & Casino Geneva

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Moevenpick Hotel & Casino Geneva
5.0 of 5 Hotel   |   20, Route de Pre-Bois, Meyrin, Geneva 1215, Switzerland   |  
Hotel amenities
Ranked #1 of 2 Hotels in Meyrin
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Swiss efficiency”
4 of 5 stars Reviewed December 26, 2013

We spent one night and found the hotel service, meals and room quality very good. All works efficiently with no nonsense nice quality look and feel. It's no Four Seasons but delivers precisely on the brand proposition. Ideal base if you are transiting as well as v close to airport.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, January 3, 2014
Dear SYSN,

Thank you for taking the time to post your comments further to your stay with us. I particularly appreciate this direct feedback which is either a motivation or a great help to improve our service to our client

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
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    82
    30
    12
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60
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275
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Espoo, Finland
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 22, 2013

I´ve stayed here twenty or so times during couple of last years. I try to use this hotel when visiting Geneva cause its location is really good for me. I also really much like this hotels service, rooms, breakfast and especially its gym. Everything has always worked well and I have only positive things to say about Moevenpick Geneva.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, January 3, 2014
Dear Espoo,

Thank you for taking the time to post your comments further to your stay with us. I particularly appreciate this direct feedback which is either a motivation or a great help to improve our service to our client

We look forward to welcoming you back soon

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 17, 2013

I only stayed one night and did not use the bar or restaurant.
Checkin, checkout and room service all friendly and efficient.
Efficient, free shuttle for the 5 minute trip from the airport. My flight was delayed to midnight but the shuttle was there waiting for me. Impressive.
8.5 franks for a small beer seemed expensive but i'm not used to swiss prices

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, January 3, 2014
Dear EFOD,

Thank you for taking the time to post your comments further to your stay with us. I particularly appreciate this direct feedback which is either a motivation or a great help to improve our service to our client

Rest assured that your comments on the Shuttle will be passed on

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roskilde, Denmark
Top Contributor
82 reviews 82 reviews
58 hotel reviews
Reviews in 68 cities Reviews in 68 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 15, 2013

Given the unpromising location, between Geneva airport and an urban motorway, it was a bit surprising to enjoy six nights at the Mövenpick. The excellent staff are perhaps the key to the good atmosphere. A mix up with my booking was sorted out smoothly and efficiently at check in and the concierge took time to assist with printing my boarding pass when I checked out. In between, the breakfast waiters and waitresses were all smiles and "bonjours"! The room I stayed in was large, comfortable and well equipped. And from the gym on the 14th floor there are good views of the airport and the motorway... Furthermore, as other reviewers have noted and although there's an airport shuttle, access is also possible on foot. The trams to the city centre leave from a stop about 3-4 minutes from the hotel and there are "transport publics genevois" (TPG) bus stops nearby too. Free TPG passes are issued to all guests. Highly recommended.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, January 3, 2014
Dear Ienemike,

Thank you for taking the time to post your comments further to your stay with us. I particularly appreciate this direct feedback which is either a motivation or a great help to improve our service to our client

Rest assured that your comments on the service of our concierge, front desk and restaurant staff will be passed on

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
5 of 5 stars Reviewed December 10, 2013

I use to stay in Moevenpick and I will continue...everything is perfect.
I really appreciate the way that every employee do is work. Everything is done in order to simplify the client life. They notice your habits and make it happen.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, January 3, 2014
Dear Iba D,

Thank you for taking the time to post your comments further to your stay with us. I particularly appreciate this direct feedback which is either a motivation or a great help to improve our service to our client

Your comments on habits noted and making guest life as easy as possible are a perfect illustration of our corporate concept calle "Natural enjoyment"

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strongsville, Ohio
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 8, 2013 via mobile

We were exhausted as we pulled into the hotel. We were immediately greeted by a porter who grabbed our bags and ushered us to reception. From that moment on, we didn't have a care in the world. Our every need was met. Our bags were taken to the room and we were given information about the bar and restaurants in the hotel. We started at the bar with a suggested wine and tapas and sat, relaxed and listened to a wonderful pianist/vocalist. We were very tired so we decided on the Latitudes restaurant rather than the Japanese restaurant. The Latitude had a great diverse menu, well attended staff and good food. All in all, a great night for us...our last night in Switzerland. The next morning, we took the shuttle and, again, the porter and driver helped us with all our needs.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Moevenpick Hotel & Casino Geneva, responded to this review, January 3, 2014
Dear Frankiepd,

Thank you for taking the time to post your comments further to your stay with us. I particularly appreciate this direct feedback which is either a motivation or a great help to improve our service to our client

Your comment on overall staff service will be passed on and will be appreciated

Your Sincerely

Nicolas Meylan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
Top Contributor
130 reviews 130 reviews
36 hotel reviews
Reviews in 52 cities Reviews in 52 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed November 27, 2013

I stayed here whilst running a five day leadership course and found the hotel extremely comfortable and enjoyable. In most airport hotels the high guest turnover makes them a little matter-of-fact, but not this one. Movenpick Geneva describes itself as 'passionaitely swiss' - bit of an oxymoron really - two words that not often used to together - precisely Swiss might be a more apt expression. Everything was a 100% spot on. Rooms are great and spacious (Go for a deluxe room if you can on the city side not the airport side), good bathrooms and excellent gym. Lots of little touches - the free chocs at check-in, delicious breakfast, superb staff. For example, the shower head was turned to the wall every time so it does not blast cold water at you when you first turn it on!

I was even given free bus and tram card to get into the city with (Tram stop about 10 min walk)

Recommended.

Room Tip: Go for a deluxe room if you can on the city side not the airport side), good bathrooms and make sur...
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel & Casino Geneva

Address: 20, Route de Pre-Bois, Meyrin, Geneva 1215, Switzerland
Location: Switzerland > Canton of Geneva > Geneva > Meyrin
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Meyrin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel & Casino Geneva 5*
Number of rooms: 350
Official Description (provided by the hotel):
Located in Geneva in the French part of Switzerland , close to the airport and Palexpo, the 5 stars upscale moevenpick hotel and casino Geneva has recently renovated his 350 Privilege bedrooms. Offering a Japanese and an international restaurant, bars, a large conference centre for seminars and congress and an in-building parking, this hotel is ideal for business as well as for leisure, with attractive prices and packages. ... more   less 
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Also Known As:
Moevenpick Hotel And Casino Geneva
Geneva Moevenpick Hotel

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