We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dirty accomodations - terrible customer service” 1 of 5 stars
Review of Logos Land Resort

Logos Land Resort
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Township of Whitewater Region
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Logos Land Resort
Save
You added Logos Land Resort to your Saves list
15906 Hwy 17 | Cobden, Township of Whitewater Region, Ontario K0J 1K0, Canada   |  
Hotel amenities
Kanata
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Dirty accomodations - terrible customer service”
1 of 5 stars Reviewed August 13, 2013

My wife and I rented a fifth wheel trailer which was on site from Logos Land resort from Aug 6th to 8th 2013. When we opened the door, we noticed that there were stains everywhere on the carpets. The linoleum was equally as dirty. When I opened the window in the bedroom, I noticed about 30 dead bugs on the floor beside the bed. I immediately went to the front office to complain. I was told that they would make a note to have the carpets shampooed. When I mentioned the bugs, the lady at counter told me that there should be a vacuum in the closet. Later that evening, when I tried to put on the air-conditioner - it failed to work. I went to the front office to advise them of the problem and was told that a maintenance man would be right over. Luckily we were only there for 2 days as the maintenance man never did show up. I sent a e-mail to the owner and he must be like the maintenance man - never heard back.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

25 reviews from our community

Traveler rating
    2
    11
    4
    5
    3
See reviews for
19
Couples
0
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
canada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 13, 2013

My husband and I took our kids 7-9 here to camp for 4 nights, the sewer sites were all booked so we used the bathroom and shower sparingly in the trailer. The kids really loved it, after paying for camping we also purchased water passes which gave them water slides, paddle boats and water trampiline. Zip linning was also extra, but they had to be 9 years old and 75lbs or over. The bathrooms were disgusting, very lazy cleaners and the staff was very un-helpful. But we had a site with a beautiful view of the lake. We made the best of it, but it really could be a wonderful place if somone took the time to care. Oh and the rules also state no drinking, I think this is too keep the partiers out, we had drinks in cups, so did many other people and nobody cared.

Room Tip: we camped - ask for a lake view site, they are beautiful. But there is no sewer at these sites. Yo...
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 24, 2013

We have been camping at Logosland for 3 years now this is the worst trip ive had. Againts my better judgement we decided to spend an entire week there in the RV spaces, the kids enjoy the dock jumping, frog catching and petting farm. The pittiful petting farm has been reduced to a couple of donkeys and goats. All of the washrooms are very dirty and grimey, the customer service is horriable, with no firewood deleries during the week, no pump out service for anyone staying for an extended amount of time, and no staples food at the "store" so if you run out or forget something it means a trip into Renfrew. All activities are very expensive for the poor conditions of everything, slides are run down, the grounds are dirty, the play structures are extremly unsafe, but they did buy new paddle boats. Life guards are on a power trip and dont pay attention to the sliders, they were even playing a game of charades on their posts while "supervising" me/us on the slides. There is no one on site after 8:00, so when a bunch of rowdy teenagers got out of control there was no one to call for assistance. We wont be back

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Township of Whitewater Region hotels

Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 17, 2013

We booked a room here due to lack of closer options to the white water rafting site on short notice. The one bedroom motel suite was $165 for the night which is a lot BUT, then again, it really is a quaint one bedroom apartment - one queen bed and a pull out couch in the living room. Everything looks new - no weird motel smell.

Not that it's an issue, or a bad thing but I didn't realize when booking that it is a faith based environment so depending on the person or family this may or may not be relevant. As a woman legally married to another woman, I was just nervous since a lot of faith based groups don't typically support gay marriage. Having said that, there was nothing about being here that justified any of my fretting. It was a clean, calm and welcoming place to be and only about a 20 minute drive to the rafting resorts.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed September 3, 2012 via mobile

We rented a RV here for the long weekend. It was definitely luxury camping. The RV was very clean and spacious. My husband loved the sound system that is hooked up to the outside porch. Though the RV rental is much more expensive vs. the camping option we chose it for the convenience of the bathroom with our 2 year old. It also had the bonus of a BBQ, TV, chairs, kitchen with fridge and microwave, and a/c. The RV was steps to everything and the kids had the best time on the water slides, at the beach, water trampolines and paddle boats. I think I need a vacation after my vacation for how busy we were. We will definitely come back next year.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zwolle, The Netherlands
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 8, 2012

We stayed for 1 night in a cabin on the lake. Great location. But for 125 CAD plus tax you'd expect the place to at least be clean. OK, so it was just after a holiday weekend but there was litter everywhere, the toilets and showers were neglected and mucky. At the waterpark area the tables were sticky and the girl we saw going into the toilets with a mop was clearly just going through the motions. There was no-one to report this to - apparently no-one in charge. You can't blame the students at the desk who are clearly not responsible. So although the kids enjoyed the waterslides and lake, all-in-all for us it was a big disappointment. And the place has such potential! With a bit of effort it could be a really nice place to stay.

Room Tip: The cabins on the lake have a great view
See more room tips
  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 7, 2012

We camp here for the long weekend almost every year, we have noticed some upgrades however the washrooms/showers near the seasonal sites are old and all of the facilities are not cleaned often, they need to really have someone cleaning then a few times a day rather then just in the early moring before the rush. Change rooms for the waterslide areas are actually washrooms. Tent camping area is nice lots of trees for protection from the early morning sun, however the power outlet is at the far end of the lot close to the road so make sure to bring a long power cord.Beach is wonderful, sand area is clean and raked every morning, dock jumping was the best, water is clean. You can swim out to the middle of the lake and just relax as there are no power boats on the lake. Biggest issuse is there is no one on site and no emergency number to call if something happens overnight last staff leaves at 11:00PM and no one is back until about 7:00AM, we found this out after another camper decided to play their music at 2:00AM until 4:00AM

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Logos Land Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Logos Land Resort

Address: 15906 Hwy 17 | Cobden, Township of Whitewater Region, Ontario K0J 1K0, Canada
Location: Canada > Ontario > Township of Whitewater Region
Hotel Style:
Ranked #3 of 3 Specialty Lodging in Township of Whitewater Region
Number of rooms: 16
Also Known As:
Logos Land Resort Ontario, Canada

Owners: What's your side of the story?

If you own or manage Logos Land Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.