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“If you don't mind the smell of smoke.....” 2 of 5 stars
Review of Residence Le Hameau et les Chalets de la Vallee d'Or

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Residence Le Hameau et les Chalets de la Vallee d'Or
3.0 of 5 Condominium   |   Les Charbonnieres, 73450 Valloire, France   |  
Hotel amenities
Aberdour, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“If you don't mind the smell of smoke.....”
2 of 5 stars Reviewed February 3, 2014 via mobile

I stayed there in the third week of January. The apartments were very nice. Excellent bus service, which is a necessity as the apartments are at the top of a steep hill, but it only runs until 7.30pm.
First impressions were that our apartment was stinking of smoke despite being no smoking apartments. Other than handing us a tin of airfreshner, the manager wasn't prepared to do anything about it. It was so bad we couldn't sit in the lounge/ kitchen area.Fortunately for us the bedrooms were smoke free. Basically the management had our money and didn't care. They said that a lot of there apartments were the same and people were smoking in them. You will be fined for smoking in them but you will not be given compensation for having to stay in one....at best you'll be given a tin if airfreshner and be expected to do their job for them! Can't stress enough how horrible it was and completely ruined our stay.
On the other hand Valloire was as beautiful as ever....

Stayed January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    4
    23
    25
    15
    1
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5
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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  • Dutch first
  • English first
  • French first
  • Italian first
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed December 7, 2012

Went to Hameau de Valloire with 2 families - ie 4 adults and 2 Teens and 2 pre-teens
The resort was great with lots of space and things to do - ie GYM, Swimming Squash
Had a wondefull time - the snow was great and the village and people were fantastic

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Malden
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 29, 2012

I booked and paid for a room for 6 people. There were 3 comfortable chairs in the lounge - ie one 3 seater sofa bed.
The details of the hotel on Expedia are misleading (or they were when I booked). The details have been changed on Expedia since I booked.
A jacuzzi and swimming pool were advertised by Expedia. No charge was mentioned by expedia for use of the jacuzzi. When I arrived I was told that use of the jacuzzi costs €6 per 20 minutes per person and must be booked in advance.
The swimming pool is cold and so is the spa room.
The jacuzzi and swimming pool are in an apartment block down the road from most of the apartment blocks that you may be assigned to.
There was no mention of a fee for cleaning the apartment on the Expedia website. If you chose to not clean the apartment to perfection, you will be charged €52 if there are fewer than 4 people in your apartment, if there are 4 or more people in your apartment you will be charged €100. Even if you chose to pay and not clean the apartment, you will have to clean the bin, wash and arrange the dishes and sort out the bed linen.
The route to the apartment was covered in snow, and rather than clearing the snow, the staff barricade the pathway using wooden pallets and nails so you cannot use it. I chose to ignore the staff member who was blocking the path and he shoved me back down the snowy path that I had climbed.
Appalling attitude.
I am refering to the "Les Hameaux et Chalets de la Vallee d'Or" apartments that are owned by Odalys. Pierre en Vacances also own apartments called "Les Hameaux et Chalets de la Vallee d'Or" located on the same road, and these are cheaper, more modern and they will not expect you to clean the apartment. The staff member I spoke to was polite and I would recommend you go to them.

Room Tip: go to Pierre en Vacances for the nicer chalets in same location, also called "les hameaux et ch...
See more room tips
  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Le Hameau et les Chalets de la Vallee d'Or

Address: Les Charbonnieres, 73450 Valloire, France
Location: France > Rhone-Alpes > Savoie > Valloire
Amenities:
Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Specialty Lodging in Valloire
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Le Hameau et les Chalets de la Vallee d'Or 3*
Number of rooms: 67
Official Description (provided by the hotel):
At 1430 m altitude, at the foot of Galibier Col, the resort-village of Valloire, one of the first French ski resorts to develop around the thirties, accommodate you in a friendly environment. ... more   less 
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