We expected a better service, especially at the front desk. Our room was very small, only 1 closet door, the comum area were good but pool was not hot, 28 degrees, we went one time only . At checkout Club Med made confusion with our romm number and charged us incorrectly, took few minutes and they resolved this issue.
I paid everything at checkout and now, due to confusion of the room number, there is a INCORRECT charge of 158 euros on my credit card. They replied my email saying that this charge was due to a change of room, which we DIDN´T DO. It has been 3 days since my first I still have the charge in my credit card and no final reply from Club Med.
Besides my problem, 6 of our friends had the same problem with their rooms: the HEAT was not working!!! They complained many times at the front desk and only in the last day the problem was resolved. Note that 1 couple could not resolve the issue until the end of the trip.
- Official Description (provided by the hotel):
- The Village of Tignes Val Claret, nestled at an altitude of 2127 meters in the heart of an immaculate paradise, looks out over the magnificent surrounding massifs : Grande Motte, Grande Casse, Mont-Blanc and Grande-Sassière. Devoted to skiing in winter and summer alike, it is one of the legendary resorts for all snow sports fanatics. The Village lets you explore its slalom, mogul runs and snow parks. After a day's intense skiing relax with a sauna, Turkish bath, stretching and Club Med Spa* ... more less
- Reservation Options:
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- Also Known As:
- Club Med Tignes Val Claret Hotel Tignes
- Tignes Club Med