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“Every day is the same” 4 of 5 stars
Review of Club Med Tignes Val Claret

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Club Med Tignes Val Claret
4.0 of 5 Resort (All-Inclusive)   |   73320 Tignes, France   |  
Hotel amenities
Ranked #9 of 39 hotels in Tignes
Frome, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Every day is the same”
4 of 5 stars Reviewed April 8, 2013

Summary: Very good value family skiing in high location. Kids love it but parents beware that you get little time or space to yourselves. I'd never do Club Med without children!

Some detail: My wife and our teenage children (14 & 15) joined a large British contingent of guests totaling 29 over Easter 2013. Most of us had some previous Club Med experience. Ours was at La Plagne the previous year.

Club Med offers good value skiing with excellent ski-in ski-out facilities in high altitude locations. Tignes Val Claret was no exception. The hotel is an ugly, purpose built affair surrounded by similarly ugly but functional buildings situated above the tree line. It was never intended to be a pretty, scenic setting with easy access to alpine walks among the fir trees. This place is designed for family ski holidays with loads of children charging about all day and evening until the staged entertainment ends around mid-night. You get exactly what is promised.

As usual, the Club Med staff were fantastically friendly and efficient. Its hard to fault them. The only error was the driver of the bus delivering us to the wrong terminal at Geneva on our way home. Food was not quite as good as La Plagne but was still of a very high standard with something for everyone including pizzas and pastas for the kids. There is a small indoor pool and sauna / steam rooms for adults only but these are right beside the cramped changing rooms and offer no where to relax other than on loungers around the child infested pool. Our room was fine for the price but you only have the beds to relax on. Bathroom was small but everything worked. Wifi was E20 for the week but was very unreliable. I run my own business and found the poor broadband access very stressful. The ski / boot room was spacious with working boot warmers in every locker. Tip: rent your skis / boots from Intersport just down the road (online in advance) and save 50% of the Club Med cost and there's none of the queuing at Club Med on day 1 or 7. For a family of 4 we saved well over 200 Euros over one week.

My personal gripe, not shared by our children who love the Club Med experience, is that every day is identical to the next. You eat in the same place breakfast, lunch and dinner. The only relaxing area is in the huge bar plus theatre that dominates the ground floor which resembles a cheap night-club even during the day. Disco light displays and low lighting with no windows other than doors to the small terrace and smokers shed do not encourage adults to kick back and relax. The routine that all but the old and injured follow is get up at 7.30, breakfast, join your ski group, back at lunch, eat, back on the slopes, back between 4 to 5, shower, eat, line dance (seriously - the French love it!), bed by 11 and start all over. By paying in advance for all food and drink why would you pay outrageous French mountain prices for lunch in a piste-side restaurant? (Watery hot chocolate E4.50 & someone paid E16.50 for a plate of chips!) And there's very little apres ski in Val Claret so again, everyone stays in Club Med. Six identical days!

We also had a running battle with the ESF ski school that have the Club Med contract. A profoundly deaf child in our group required an actual English, English instructor to help him hear and understand. ESF could not provide this so our friends pre-booked a Brit they had used in Tignes before. Each day this instructor was physically shoved around, face slapped and twice knocked to the ground by ESF staff. Crude hand gestures were given in front of his face - all right in front of our many children. We returned home to news in the British papers of an established and popular British instructor being arrested in Megeve because of some red-tape rule changes deliberately introduced a few weeks prior (in mid-season) to cause British instructors a severe headache. We will never use ESF again - they were a disgrace.

My wife was also rudely shouted at by the operator of a ski lift when she was trying to help a small child off the chair lift. I hate to sound so jingoistic but the French authorities in Tignes are doing themselves no favours. ESF and others would do well to learn some lessons from Club Med staff in how to manage customer relations.

Room Tip: Others in our grouo advised to avoid first and second floors. Disco music and rubbish collection sho...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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245 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 7, 2013

We went skiing last week and stayed in the interconnecting room in the petit claret (opposite the main club med building), which was a three person room, one double room and one single room.
pros:
ski in ski out
good ski locker room with ventilated lockers to dry out boots.
well organised
lunch at the hotel was very convenient.
friendly staff
comfortable double bed
nice shower
good breakfasts with very nice bread.
good variety of food

cons:
short single bed
double sized duvet on the single bed, so it kept slipping off the bed as it was so heavy.
uncomfortable square pillows
not really an interconnecting room - the bed was in front of the door; it could be moved, but was difficult as is was a tight fit, and you still have to climb over the bed to get to the door.
double bed too wide for the room.
the petit claret felt very dated and the staircase and lift were very dirty - more effort put into the main building.
stains on the towels and bed sheets
mugs and plates were chipped and many mugs were dirty.
cutlery sometimes dirty
glasses in the room were not cleaned properly
bathroom in single room very cramped and dirty in the corners
mixed food for lunch and dinner - some very good, some awful. veg overcooked, avoid beef.
not so good for vegetarians - lots of things had meat in, including the potato salad and mixed veg.
ski lesson sizes far too big (said max 12 on the website, but it was more like 12-15 in some classes)
some instructors very good, but some not good (especially those for the teenage lessons) and were more like guides - did not teach at all, went very quickly and didn't stop often to wait for the slower skiiers.
Overall it was ok but not worth the price and expected better.

Room Tip: stay in the main building
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Top Contributor
75 reviews 75 reviews
61 hotel reviews
Reviews in 56 cities Reviews in 56 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 7, 2013

We spend a week end of March at Tignes Clud Med Val Claret. The welcome process is efficient, all you luggages are in your room very quickly and your ski equipment ends up in your locker on the spot. Rentals, ski passes...all waiting for you. The public places ( bar, restaurant) are nice. Not too crowded, no " cantine" feeling at all. Buffet were fine but not exceptionnal. The service level and the GO team were very good. Evening shows were nice , different than usual . The last one " reward' is very nice.....with a Great Zani....Zanich...Val Clarechhhh live from Rio...Zani ," cheffe de village " is efficient and supportive. The room with view on the ski slopes is nice. Modern, functionnal, clean and roomy. Overall, this was a nice stay, friendly , no major negative stuffs to report except.....an loosy internet connection charged 20 euros.....( a bit sad when you pay already 1900 euros per person for a week....) and elevator which are dating from 1925 or something ( annoying when one person is injured....).....

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisburry
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 2, 2013

We were at this same Club Med two years ago and must point out that we enjoyed our stay both times! The hotel is very well managed with a kind and attentive staff that will make you feel at ease the minute you arrive. The reception is excellent as it is swift and well organized (difficult taking into consideration that all clients arrive on the same day!). The ski room for equipment rentals is also very swift and efficient as well as the well run Restaurant. Food is good (not gourmet but nor do we pay for that) and plenty. The skiing is also very well organized in the different ages and levels so that everyone can enjoy the wonderful snow and great slopes of Space Killy (unbeatable ski domain). The only "but" I can say is that two years ago our children (then age 7 and 13) had more activities in the Mini Club and Junior club. Now with age 9 and 15 they felt slightly left out and believe me, both were looking forward to the shows they had nearly nightly two years ago with Remi in the Mini Club and Fabien in the Junior (they still remember their names and even some of the songs they learnt). This year, it was the staff that held the shows and there was little for the children. No big deal really but thought this might be of interest to the hotel. We shall hopefully come back next year.

Room Tip: If you are a light sleeper, try and stay away from the first floor as you can hear the music slightl...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2013

Having read the previous review of this problem we emailed in advance to avoid the first floor as our daughter was ill. Arrived on the day and booked into 1112 and 1114 on the first floor! Complained and were told that these rooms OK and 1117 and 1118 were the problem rooms. This was a lie. The "show" was so loud that the room vibrated and impossible to read or watch TV. Have complained and told we will be moved in the morning...but no one could do anything this evening which also seems very poor . And I do object strongly to be being misled when we checked in.

Stayed April 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 21, 2013

Last year we've been to Valmorel, food&service quality was very good as well as mini club activities for kids. This year, for a change we have decided to try Tignes.
Great dissappointment; Mini club activities were very good, mini club chef was Benjamin and he was at Valmorel previous year. But food and Service quality were nowhere near Valmorel. During the breakfast time at 8.00 am it was difficult to find tea! There was only one selection of bread which is white bread. Food quality and choices were poor. Empty plates were with us throughout the meal as waiters did not collect the empty plates until the end of the meal. Therefore, next year hopefully we will either go to Valmorel again or try Paisey Vallandry.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2013

Staff are great, really welcoming and enthusiastic. Skiing, food, rooms etc all very good BUT our room is on the first floor and the disco is so loud it could be in our bedroom! If any of your group want to sleep before the music stops at 11pm then ask for a room higher than the first floor. My 8 yr old has to be at ski school at 8.45am so I want him to sleep before 11pm. I find myself managing to tune out the music and drifting off to sleep when the DJ yells into the microphone and I nearly hit the ceiling!
If they do a refurb they must soundproof between the disco and the bedrooms.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med Tignes Val Claret

Address: 73320 Tignes, France
Location: France > Rhone-Alpes > Savoie > Tignes
Amenities:
Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#2 Luxury Hotel in Tignes
#7 Romantic Hotel in Tignes
#10 Family Hotel in Tignes
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Club Med Tignes Val Claret 4*
Official Description (provided by the hotel):
The Village of Tignes Val Claret, nestled at an altitude of 2127 meters in the heart of an immaculate paradise, looks out over the magnificent surrounding massifs : Grande Motte, Grande Casse, Mont-Blanc and Grande-Sassière. Devoted to skiing in winter and summer alike, it is one of the legendary resorts for all snow sports fanatics. The Village lets you explore its slalom, mogul runs and snow parks. After a day's intense skiing relax with a sauna, Turkish bath, stretching and Club Med Spa* ... more   less 
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Also Known As:
Club Med Tignes Val Claret Hotel Tignes
Tignes Club Med

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