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“Great location and more than adequate hotel” 4 of 5 stars
Review of Chalet Hotel Hauts de Toviere

Chalet Hotel Hauts de Toviere
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Chalet Hotel Hauts de Toviere
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Le Lavachet, 73220 Tignes, France   |  
Hotel amenities
Ranked #41 of 66 Specialty Lodging in Tignes
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location and more than adequate hotel”
4 of 5 stars Reviewed 3 weeks ago

We had a great time in Tignes and the hotel was ideal. Food was generally good, apart from a couple of occasions, with plenty to eat and an accommodating chef for any special requests. Particularly liked the late afternoon cakes after a day of skiing and breakfasts were great. The bedrooms were a bit small but we were either out skiing, sat in a local bar or in the restaurant most of the time. The hotel is quite open plan and therefore very sociable, and the wifi worked well in the lounge areas. The staff were very helpful and offered advice regarding good skiing areas. Amazing restaurant close by called Les Ferme de Trois Capuchines is recommended. This was our first time skiing and Tignes is perfect for skiing of all abilities - Evolution 2 were great for lessons. If you want a high end boutique hotel don't stay here - but if you want somewhere to sleep with good ambience and friendly helpful staff then this is for you

  • Stayed March 2015, traveled with family
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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17 reviews from our community

Traveler rating
    3
    6
    4
    1
    3
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4
3
Solo
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Newport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 24, 2015

After reading many reviews about this place, I thought I put the latest review on. We were in Tignes between 15th to 22nd March 2015 and thought the staff and food were briliant. The hotel is run entirely by Alpine Elements staff. It was pretty clean and comfy. Allmost ski in and only about 50 meters walk to ski down the closest button lift. It has been cleaned up some since last year and the communal areas are great. The bedrooms are OK, still need a bit of work, but then the price we paid for th hol does not warrant luxury. All in all, we loved it, all 16 of us! Not one complaint!

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
115 reviews 115 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed March 22, 2015

Pluses
good value
convenient for lifts
baths

Minuses
poor sound proofing
disastrous wifi

On the website this was advertised as a hotel. The six nights catering should have confirmed for me that it is a chalet hotel. So I went with slightly too high expectations. The rooms look bigger on the website but although compact ours was comfortable enough. There was only one power socket and so with two phones, two cameras and two tablets we had to be organised. The big plus was that we had a bath as well as a shower. We faced the street and the windows were so poor that I got woken up each morning by any snow plough or bin lorry that was going by. One night we had strong winds and the next morning there was snow blown through the window lying on the floor and so it is no surprise that the sound got in. I didn't mention it to the staff because they weren't going to change the windows while we were in season, were they?

The one thing that united the guests in criticism was the wifi which was dire. Skype was out of the question but when everybody was back at the end of the day you were lucky to receive email. Another not so hot feature was the boot room which was pretty cramped.

However, you have to consider the price paid. We were in L'Espace Killy. We could ski back to the door until the road got snow ploughed and it was 50 metres to get our skis on and head down to the chair. It was very good value. While the dining room was not as pleasant as the pictures on the website we enjoyed our food and there was plenty of it.

So, I could see myself going back. What would make that a better experience would be new windows (expensive) and a better wifi (cheap).

Room Tip: I expect rooms at the back are quieter.
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  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

Completely don't get some of the previous reviews: The staff were so very helpful and friendly, the food was the best ski package food I've had in 24 years. Our room was clean and a generous size and had a bath (always good). It was central to Le Lavachet with Le Lac only a short walk (or bus to Le Lac or Val Claret). Literally only 3 or 4 minutes to get on the snow (although down some steps). Only improvement I would suggest is having better facilities for boots. I would definitely recommend Alpine Elements, what an excellent holiday.

Room Tip: room 12 was good with bath and no huge stairs to go up. can get on noisy side though
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  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed March 14, 2015

Returning and looking at some of the reports on the hotel ,
This is a cheap and cheerful! ! Hotel .
the boot room , hotel room and staff do what they do . Look after skis , rooms Are compact and have beds and when our party were there the staff were more than helpfull .
Skiing and bars .bar one are excellent , get on with it and enjoy !!

Stayed February 2015, traveled with friends
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 14, 2015

This was my first ski trip with Alpine Elements.

Relatively for the area, this is a budget hotel and so we weren't surprised by the basic facilities and small rooms. However, there are some areas of basic housekeeping that I feel could be addressed - I would have expected towels placed in the bath to be changed but they were just hung up again on the towel rail by housekeeping. It would also be worth including the manky brown cushions in the hotel's washing schedule. Despite attempting to hide them from housekeeping each day, these white stained cushions kept appearing on top of our pillows each day...

Food in the hotel was adequate but nothing to look forward too! The chicken stir-fry consisting of 5 beansprouts, a heap of dry noodles and no sauce was a highlight! It's not often I turn down a three course meal for a kebab but on that note Mick's takeaway across from the hotel is amazing!

I always hire the top range skis through a tour operator - and on this occasion plumped for Alpine Elements top range otherwise known as 'performance'. I don't know if it was because we had arrived on the Sunday, and the hire shop had given away all it's best gear on the Saturday. However, we ended up with old skis which were in pretty poor condition and not up to the standard we have come to expect with other tour operators.

Finally the 'boot room' has to be one of the worst I have seen - what can only be described a tiny room/cupboard crammed with skis, no space to leave boots and a door that was unlocked for most part of the day. Luckily we hired those terrible skis through Alpine Elements so no-one in their right mind would have wanted to steal them!

All-in all we had a great trip but in future I would be prepared to pay extra to get something a bit less budget hotel.

  • Stayed February 2015, traveled with friends
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 13, 2015

We stayed first week of March having booked with alpine elements. The booking we had a few issues with adding people on to our group but was all resolved finally and in general booking staff ok. The flight and transfer were all ok too and generally under control. The rooms once we arrived seemed all in all simple but clean enough. The free Wifi was ok when it worked but the strength was only good enough for the lobby area and a little in the bar area but you could never get on in the evenings when everyone is back and is frustrating. Further that you get zero connection in your room. We weren't expecting more than this either. Where we had real issues was the food! As this is billed as a half board and you pay for half board you expect the food to come out on time and to be of some sort of quality. As people have eluded to in previous reviews, we also had some amount of time between one person receiving a meal to another. We often complained and the temperature of food too as we had Luke warm soup often. The girls that were waiting on us were very pleasant but not trained well enough, with us often having to ask for more water etc. The quality of the dishes was hit and miss, and we found more often than not, it was a miss! We couldn't understand how simple dishes were being made poorly! It wasn't until we had the afternoon tea and 'cake' (not plural) that we saw the chefs come out and pinch a bit of cake for themselves too (no issues with that to be fair), but they were all circa 18 years old, on a season out in Tignes and being a chef wasn't their priority! Made sense as to the quality of food then produced. It also doesn't fill you with confidence when one of the chefs is coming out of the kitchen eating the cake mixture from the bowl right in front of us! The only one form of cake wasn't great either where you might have expected a few different selections. We often complained about the quality of food and it seemed to be every night we were asked, which to us was unacceptable it was so poor. The manager was also young and you could tell they weren't interested in our complaints. The worst was when we had had a main dinner and 40 mins after finishing we had to ask them if we were going to get dessert at all tonight. They had forgotten about us and thought we had been given it. No apology just, oh (red faced...'it's coming now') The real final straw was when we were told it was 'chefs' night off on the Thursday. Well that also included breakfast too! So no hot breakfast (don't touch the sausages btw!) which then left the grand choice of 3 types of cereal, some bread or yoghurt, granted with a stale croissant thrown in. The cold 'continental' did not offer any cheeses etc which was a further disappointment. By far the best meal was at Braseros which is opposite the hotel and delivered delicious food. We also went again the final night as couldn't bear another meal at the hotel! The rooms were clean enough as stated earlier but we didn't get clean towels once, even when left on floor. I know this as I had cut my finger and was a little blood on the towel which was then hung neatly and reused. The final gripe was that the reception was only covered in the evenings. They are all seasonaires and during the day were not covering reception. Yes they give you numbers for the reps, but this wasn't run as a hotel and was run like a hostel by kids for kids. As for the location, there are a few bars locally which are excellent (teapots down in Cochon adjoined to the hotel) and Braseros but if you want more livelier there are busses running all night to centre of Tignes Le Lac or Val Clarets both which offer more bars. Skiing in Val D and Tignes was brilliant so would go back to the resort again in the future but never to this hotel and again never with alpine elements I'm afraid.

  • Stayed March 2015, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Hotel Hauts de Toviere

Address: Le Lavachet, 73220 Tignes, France
Location: France > Rhone-Alpes > Savoie > Tignes
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant
Hotel Style:
Ranked #41 of 66 Specialty Lodging in Tignes
Number of rooms: 31
Also Known As:
Chalethotel Hauts De Touviere Hotel Tignes

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