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“Really Great Hotel!” 5 of 5 stars
Review of Hotel Village Montana

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Hotel Village Montana
4.0 of 5 Hotel   |   Les Almes, 73320 Tignes, France   |  
Hotel amenities
Ranked #11 of 38 hotels in Tignes
Perth
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Really Great Hotel!”
5 of 5 stars Reviewed April 12, 2014

We had a great time. Can highly recommend this hotel.
Positives:
1. Great staff. Very friendly, helpful and genuine. One of the best things about this Hotel is the staff. This includes Reception (nothing too much trouble even when we locked ourselves out of the skilocker), dining room (felt valued at every meal), housekeeping (changed to 2 single beds from double, more pillows, all no problem), skishop (swapped boots and skis 3 times)
2. Lovely bedroom, water always really hot apart from one night when the Hotel became full, go for balcony room as view superb, deckchairs on balcony to sit in the sun. Towels big and fluffy, dressing gown and slippers provided, very clean.
3. Bar with wood fires, really nice staff, and lots of cocktails!
4. Ski in ski out no problem even last week March, ski hire at Hotel to save carrying, locked personal skilockers
5. Lovely 5 course dinners, huge breakfast choice tho get down early if you want a banana!
6. Pool and spa lovely

Negatives:
Really not much at all.
1. Hotel became full last three days but staff coped well, tho dining room busy (looked like a conference as all knew each other)
2. Plastic cover on my matress annoying (maybe as single beds also for young children)
3. Very cold spell when we arrived for three days and room a little cold, not possible to turn up heating in room tho we didn't ask. Could have lowered curtains to lie on floor as draft mainly from patio door.

Altogether a great hotel with easy access to the slopes, friendly staff really made the holiday. We will be going back!

Room Tip: Ask for balcony room
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand Branko P, Propriétaire at Hotel Village Montana, responded to this review, April 15, 2014
Dear Guest!

Thank you very much for providing your glowing five star review following your stay with us at the hotel Village Montana in Tignes.

We really appreciate your taking the time to leave your feedback which helps us to consistently provide an outstanding experience for our guests.

We were very pleased to know that you were satisfied with your stay at the hotel and that you could also enjoy meals in our four restaurants and had a good time in our SPA “Les Bains du Montana”.

Your compliments have been shared with our team members who were glad to note that their professional and friendly attitude contributed to your enjoyable stay. Your satisfaction is our main goal and your feedback is our best reward.

In addition to our fantastic team members, our location is another reason our guests keep returning.

We look forward to welcoming you back and we want to assure you that every member of staff at the hotel Village Montana will do the best in order to make your next visit even more enjoyable..

With warmest regards,

Bertrand Branko PERKOV

General Management
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65 people have reviewed this hotel

Traveler rating
    31
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    8
    2
    1
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29
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Bristol
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2014

Ski in,ski out, sunny terrace, large bar, choice in Restaurant, Spa and pool what more to ask for. This is our first time in Village Montana in Tignes and we will definately return!

We are a family of 4 with 2 young children.

We were welcomed by a young, spirited but professional staff who were helpful from beginning to end in organising our stay with our children.

The Hotel is charming and cozy with mountain feel. We loved the bar area which has newly been decorated with a classy modern feel but still inkeeping with the rest or the hotel.

Our room was large and spacious for 4. The children had their own space at the entrance of the room with a window (which makes a change). The room was very clean and the cleaning staff very accomodating to the nap time of our youngest. With the beautiful weather we were able to enjoy the balcony and also the terrace.

The spa is a great plus and the girls were excellent and what a plus to have a pool outside!

This hotel is perfectly situated on the pistes,in a quiet area, slightly out of the centre of Tignes where it can get very noisy and busy. We found the hotel very relaxing with everything we needed to hand. Just a stone throw from town if you want to enjoy the night life!

WOnderful holiday... a big thank you to all the staff. We will definately return and recommend to our friends.

Room Tip: We had a room overlooking the terrace and the pool. Lovely sunny balcony!
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand Branko P, Propriétaire at Hotel Village Montana, responded to this review, May 11, 2014
Dear Guest,

Thank you very much for having taken the time to share your experience at the hotel VillageMontana in Tignes with the Trip Advisor community.

We highly appreciate your feedback, which has been forwarded to our manager, Mr. Yves THIBAUD, and to all persons concerned. We are delighted that we made such a positive impression, and our team will be very pleased by your comments. As guest satisfaction is our priority, you may be assured that our staff will always be dedicated to improving the quality of service offered to all our guests.

We are pleased that you like our hotel for all the reasons you generously listed, and hope you will give us further opportunities to welcome you back.

Thank you once again for your recommendations.

With warmest regards,

Bertrand Branko PERKOV

General Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haslemere, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2014

We first stayed in this hotel in 2007 and we are staying at this hotel right now (8th April 2014) on a half board basis. We have been here since 1st April and thank goodness we are going home on Thursday.

Before I set out why this hotel is now so awful I should make it clear that my comments do not reflect on the staff all of whom are cheerful and helpful.

When we stayed here in 2007 we had a great time but during this visit we have noted that:-

1) The rooms are shabby and are not properly maintained. It seems that the common areas (at least the bar area) may have been refurbished but our room has bath tile grout that is dirty and looks like it is covered in mildew has a carpet that is worn, frayed and marked and a balcony floor that is so poorly maintained that I question it's safety. There are other issues such as badly marked walls, a shelf that looks like a very poor DIY handyman has put it up and a general lack of maintenance.

2) Far worse than the shabby rooms is the noise. Every knock, bang, voice, footstep, door being closed, draw being opened, tap being run from the rooms above, below and to each side can be heard very, very clearly. The noise starts at 6.45 (from the room upstairs) and continues off and on until about 11.30 pm. If you want to hear your neighbour(s) go to the toilet then this is the hotel for you otherwise, trust me on this, it is unbearable and thoroughly unpleasant.

3) A minor point, the wireless internet is woeful. So bad that I have taken to going to a bar to send/receive e mails. Perhaps not a problem for many but if you need to be in contact then you will not be. Reporting the issue has achieved nothing.

This is not a budget hotel and if the rooms and maintenance were to the standard of the young staff then it would be worth the rates charged; they are not and it is not. There is much better on offer in Tignes, do yourself a favour and book elsewhere.

Room Tip: Book elsewhere
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  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand Branko P, Propriétaire at Hotel Village Montana, responded to this review, April 10, 2014
Dear Barrister

Thank you for your comments. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

I am disappointed to read that your stay with us did not meet your expectations and is genuinely concerned about the issues you raised in your review. Your feedback is taken into consideration and we take this an opportunity to improve. However I can guarantee that we do everything in our power to work with any guest until they are fully satisfied. Please feel free to contact me at 0033 (0)4 26 78 26 78 or alternatively email me at bperkov@village-montana.com

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Bertrand Branko PERKOV
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 22, 2014

Nice position near to ski lifts. The two restaurant are good, even if the quality is medium and cooking not always in line with expectations.
Rooms are ok, but double beds are hilarious in the setting: two ones merged very uncomfortable.
Sap ok, even if gym missing. They should focus more on people not skiing or if weather is bad and alternative things should be offered. Billiard (balls and sticks) not for free.
Nice lounge area, even if music should be better selected. The waiter in the first floor lounge is one of the best seen since a while: very professional and precise.
Good internal ski service and car parking.
They should better inform customers coming if the road passes are closed for snow.
Receptionist should speak better english.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand Branko P, Propriétaire at Hotel Village Montana, responded to this review, April 7, 2014
Dear guest

We would like to thank you for your feedback concerning your recent stay in our hotel Village Montana in Tignes.

Your comments are always very helpful and useful for us as we always try to identify customers’ needs and meet their requirements.The guest satisfaction is our priority, so we have taken into account all your comments regarding our service and facilities in order to improve our quality of service.

Although the majority of our guests enjoy skiing, for the guests who do not ski we propose to visit our Spa “Les Bains du Montana” which is free for hotel guests. Here you can find Nordic outdoor swimming pool (32°C), saunas, oriental steam room, Jacuzzi, relaxation room, and also herbal tea room. The Spa “Les Bains du Montana” is a heaven of tranquility and relaxation. One can restore its vitality, well-being and energy with our “à la carte” beauty treatments, or our dream massage packages that we propose to our guests.

You can also enjoy the cracking of wood in the fire place in one of our bars or visit one of our four restaurants with traditional or Savoyard cuisine.

We hope to see you among our guests next year so you could share your new experience and give us the opportunity to provide you with satisfaction of your stay.

With kind regards,

Bertrand Branko PERKOV

General Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crozet, France
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 21, 2014

We've been at Montana Village on half board for one week, with an 8 years old kid in March '14.
The common part of the hotel look recently refurbished, cosy and clean.
The bedroom was ok, pretty big for the three of us, with a nice balcony. Bed linen a bit old and not suitable for the double bed arrangement we asked for.
The two restaurants we had dinner were both very good and the choice ok even for a half board arrangement (which usually limits a lot the choice of dishes).
The SPA is small but comfortable and ok for some rest after skiing, nice the idea to reserve only to adults (less noisy) the last 45 min opening.
We missed only two things, which I would have expected for the value of the holiday: some help with the luggage (despite asking, both coming in and leaving) and some entertainment facilities for younger guests.

Room Tip: Ask for south facing rooms, if possible in block A or C (avoid B which is far away from everything)
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand Branko P, Propriétaire at Hotel Village Montana, responded to this review, April 7, 2014
Dear guest!

We would like to thank you for your feedback concerning your recent stay in our hotel Village Montana in Tignes.

We were very delighted to learn that you enjoyed your stay and also the various facilities that our hotel proposes to its guests.

As guest satisfaction is our priority we have taken into account your comments regarding the insufficient entertainment facilities for younger guests. For your information, the hotel possesses a “Mini-club” for children from 3 to 10 years old which is open during French school holidays and proposes different activities for our younger guests.

As for your comments regarding the luggage help, they were transmitted to our general manager who will take necessary action in order to improve our quality of service.

We are pleased that you appreciated our hotel Village Montana in Tignes and we hope you will give us further opportunities to welcome you back.

Warmest regards,

Bertrand Branko PERKOV

General Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

We spent a week in Tignes during high season - everywhere full of Belgians and French families with kids on carnival break - and in spite of this, the hotel managed to be a pool of calm, mainly due to the ever-service-minded and genuinely friendly staff. It's pricey for what's on offer, but that's to be expected during the busiest period of the year. The rooms are cosy if on the small side, and with a decent spa, a lovely lounge and the lifts literally down the slope from its location, the Montana comes highly recommended. We'll come back.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand Branko P, Propriétaire at Hotel Village Montana, responded to this review, March 14, 2014
Dear Guest!

Thank you very much for your feedback regarding your recent stay at the hotel Village Montana in Tignes.

We are delighted that we made such a positive impression. As guest satisfaction is our priority, you may be assured that our staff will always be dedicated to improving the quality of service offered to all our guests. Comments like yours are important to us, and Mr. Yves THIBAUD, our manager, will pass them along to his work team.

Our guests, especially families, always compliment our prime location, ski in / ski out, design, cosy atmosphere, food, service, and amenities in Village Montana.

We are pleased that you like and highly recommend our hotel Village Montana in Tignes and hope you will give us further opportunities to welcome you back.

Warmest regards,

Bertrand Branko PERKOV

General Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

It is slightly embarrassing that when one experiences seamlessly good service your are not inclined to write about it. So here goes.
My immediate family, relatives and friends have been going to Village Montana Tignes for a number of years. I think our biggest party was 15! The group has consisted of 4 year olds to 50 year olds and the hotel and its various suites, apartments, residences etc have all been tried by us.
Village Montana has consistently been our only ski trip choice. The kids have basically grown up here and I'm not sure we could persuade them to go anywhere else.
Village Montana has been our home from home for many years and I do hope we can continue to say that for many years to come.
Excellent accommodation, superb service and real care and attention paid to guests. If you are thinking of staying here for your next ski trip don't hesitate, but hope you don't get our room!

Room Tip: There are many options at Village Montana. Check the web site carefully and understand what they hav...
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand Branko P, Propriétaire at Hotel Village Montana, responded to this review, March 12, 2014
Dear Guest,

Thank you very much for your so long loyalty and for having taken the time to share your experience at the Village Montana Tignes with the Trip Advisor community.

We highly appreciate your feedback, which has been forwarded to our manager, Mr. Yves THIBAUD, and to all persons concerned. We are delighted that we made such a positive impression, and our team will be very pleased by your comments. As guest satisfaction is our priority, you may be assured that our staff will always be dedicated to improving the quality of service offered to all our guests.

Our goal is to be your "home away from home" and it makes us proud to know we did just that.

We are pleased that you like our hotels and residences for all the reasons you generously listed, and hope you will give us further opportunities to welcome you back.

In the meantime, we remain,

With warmest regards,

Bertrand Branko PERKOV

General Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Village Montana

Address: Les Almes, 73320 Tignes, France
Location: France > Rhone-Alpes > Savoie > Tignes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Tignes
#5 Spa Hotel in Tignes
#6 Ski-In / Ski-Out Hotel in Tignes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Village Montana 4*
Official Description (provided by the hotel):
Situated in the world famous resort of TIGNES in the heart of the ESPACE KILLY, the "Village Montana" enjoys a remarkable location skiing to the door in the winter. Built in the pleasant and quiet hamlet of the Almes, hotel Village Montana is close to the main hub of the village and nearby shops and local facilities. Authentic and warm, our rooms have genuine mountain-style with free access to the brand new Spa " Les Bains du Montana". ... more   less 
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Also Known As:
Village Montana Hotel Tignes

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